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Browse Directory>   Business Solutions>  Sales and Marketing>  Customer Relationship Management (CRM)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS
Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion
August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft Dynamics
September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.
(CASE STUDY) GO TO CASE STUDY

ERP - A Poplular Choice for Midmarket Business by SAP America Inc
September 2008 - (Free Research) Read this CIO guide on ERP in the Midmarket to get a better understanding of the various options companies have when choosing, implementing, securing, and measuring the ROI from their ERP systems.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

City of Ulm Case Study by FrontRange Solutions Inc
July 2008 - (Free Research) In this case study, the city of Ulm turned to Enteo v6 to rollout Windows Vista and applications on all clients. They found that with Ento v6 they used minimal effort and had a high degree of reliability.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Putting the Relationship Back in Relationship Marketing - Driving Value through Customer Engagement and Advocacy by SAP America Inc
March 2008 - (Free Research) Read this paper to learn how managed customer engagement is a critical path to promoting advocacy for your brand and driving business results.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SL Case Study: InScope Solutions by Microsoft Dynamics
September 2008 - (Free Research) Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL.
(CASE STUDY) GO TO CASE STUDY

Application Performance Management Report (Aberdeen Group) by Shunra Software
October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Achieve Unlimited Growth and Acquisition Capabilities with IBM applications by Xperia
June 2008 - (Free Research) Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Size DOES Matter – When Choosing the Right ERP Solution by Xperia
June 2008 - (Free Research) Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contact Centers for Dummies by Avaya Inc.
November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Midsize Communications Solutions for Dummies by Avaya Inc.
November 2008 - (Free Research) Midsize Business Communications for Dummies explores the unique challenges faced by midsize businesses and how intelligent communications can improve interactions across employees, suppliers and customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn by Avaya Inc.
November 2008 - (Free Research) Read this paper to learn the eight steps that Forrester recommends for customer experience executives to take in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

What you Need to Know about Launching Network Systems Management Solutions by CITTIO
September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Technology Strategies for Integrated Business Planning Benchmark Report by SAP America Inc
August 2008 - (Free Research) Aberdeen research finds that the top 5 pressures for improving S&OP processes are rising customer order fill rate expectations, better return on net assets, shrinking profit margins, customer retention pressures and extended lead-times.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Manufacturing Imperative: Enterprise Service-Oriented Architecture by SAP America Inc
August 2008 - (Free Research) This white paper describes enterprise SOA and the business opportunities it creates for manufacturers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World? by SAP America Inc
August 2008 - (Free Research) Your company’s ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America Inc
February 2008 - (Free Research) Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avoid the MDM Blues with Rapid Time-to-Value MDM-in-a-Box Quick Start Solution by Cognizant Technology Solutions
November 2008 - (Free Research) View this Webcast and learn to optimize your enterprise's MDM program to deliver benefits such as enhanced compliance, customer service, cross-selling and up-selling.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to Take Advantage of Hosted Messaging with Exchange, Sharepoint, and Mobile Devices by Intermedia
October 2008 - (Free Research) This document is based on an Intermedia /TechTarget webcast entitled “How to Take Advantage of Hosted Messaging with Exchange, SharePoint, and Mobile Devices.”
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner's Magic Quadrant for Marketing Resource Management by Aprimo, Inc.
June 2008 - (Free Research) MRM is a set of processes and capabilities designed to enhance a company’s ability to orchestrate and optimize internal and external marketing resources.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Marketing Management (EMM): Effectively Strategize and Execute Marketing Activities by Aprimo, Inc.
June 2008 - (Free Research) An EMM application can lead marketers through a process of translating a creative/business strategy into a concrete set of marketing outputs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Minimize Risk with a Software Vendor 'Prenup' by Iron Mountain Digital
October 2008 - (Free Research) This report reveals how organizations are thinking more strategically when it comes to protecting software investments in the event of a vendor contract breach, vendor bankruptcy, or discontinued or compromised support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Email Reporting Made Easy by Sirana Software
September 2008 - (Free Research) View this free, 1-hour webcast to learn how easily and efficiently you can meet the email reporting needs of your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Defining a Mobile Architecture for Success: How, When and Why to Use a Multichannel Access Gateway by Sybase iAnywhere
July 2008 - (Free Research) This webcast explains how a MAG infrastructure provides connectivity between any application, any piece of data, and any mobile device. Learn how a Multichannel Access Gateway (MAG) will help your company lower support costs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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