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The Mandate for Lights-Out IT Management by Dorado Software
November 2008 - (Free Research) Read this paper to learn how IT organizations can successfully automate the management of an increasingly complex IT environment.
Nimsoft™ Service Level Management Solutions by Nimsoft, Inc.
August 2008 - (Free Research) Nimsoft is the premier provider of business-focused service level management solutions that combine advanced SLM functionality and broad platform coverage with unprecedented ease of implementation, deployment and use.
Service Level Management: On the Level by Nimsoft, Inc.
August 2008 - (Free Research) This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line.
Podcast- Getting started with IT Process automation by BMC Software, Inc
September 2008 - (Free Research) In this podcast, expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works.
Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc.
September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents often limits their ability to improve order-to-cash performance. Learn about technology that reduces sales order processing time and costs 40-90% and DSO typically by 2-5 days at minimum, with +99% order accuracy.
Opalis Announces New Release, OEM Partnership with CA by Opalis Software, Inc.
June 2008 - (Free Research) This whitepaper covers two April 2008 announcements by Opalis Software Inc. The first announced the general availability of Opalis Integration Server 5.5 and the second introduced an OEM partnership between Opalis and CA.
IT Process Automation - Increase IT Effectiveness and Efficiency by Opalis Software, Inc.
June 2008 - (Free Research) This guide examines IT processes and the steps organizations take to turn the dream of IT Process Automation into a much-anticipated reality. It also discusses how to increase IT effectiveness and efficiency through ITPA.
Extend Workflow and Automation - Taking Process Automation to the Limit by Opalis Software, Inc.
June 2008 - (Free Research) The newest release of Opalis Integration Server version 5.5continues to extend the capabilities of workflow automation and integration. Read this paper to learn about the first IT process automation executive dashboard to deliver end-to-end automation.
10 Simple Steps to ITIL Network Compliance by Netcordia
October 2008 - (Free Research) ITIL is emerging as the standard way of managing IT service delivery; the latest Version 3 has extended this, aligning service design, development, and delivery more closely with business goals.
Microsoft SharePoint and the Long Tail of Computing by Vorsite Corporation
October 2008 - (Free Research) Read this white paper and learn to leverage your investments in advanced content management systems and meet your enterprise content management objectives.
How to Drive Business Efficiency with a Green Mind by IBM
October 2008 - (Free Research) See how IBM can help your company implement electronic forms and Web 2.0 portal solutions to reduce paper use and automate processes for money, energy and time savings.
Shared Services: Business Processes – Enabling Shared Services by IBM
May 2008 - (Free Research) At some stage in their lifecycle, all Shared Services initiatives require a review of business processes. It is important to make the distinction between reengineering processes and reorganizing the business structure. This guide shows you how.
Advanced Workflow: The SpringCM BPM Solution by SpringCM
August 2008 - (Free Research) The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved.
The Third Stakeholder: The End-User’s Impact on CRM ROI by Knoa Software
September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
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