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Essential Email Reporting Made Easy by Sirana Software
September 2008 - (Free Research) View this free, 1-hour webcast to learn how easily and efficiently you can meet the email reporting needs of your organization.
CRM for the Professional on the Go by BlackBerry
March 2008 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might
have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.
Thriving in an Economic Downturn by Avaya Inc.
August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets.
Extraordinary Customer Service by Avaya Inc.
June 2008 - (Free Research) Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits.
Delivering on the Promise of eLearning by Adobe Systems, Inc.
May 2008 - (Free Research) This white paper considers some of the reasons that institutions and enterprises are turning to eLearning to engage learners with ideas and information. It also gives suggestions for creating digital learning experiences that engage learners.
Customer Satisfaction with Email Archiving Systems by Sunbelt Software
August 2008 - (Free Research) Osterman Research surveyed organizations about a variety of email archiving systems to understand overall satisfaction of their current archiving system. The goal is to help decision makers in their archiving evaluation process.
The Rise, Fall and Rise of Branch Banking by IBM
March 2008 - (Free Research) If you want to see bottom line results then reinvigorate by optimizing information assets and business processes across your enterprise.
Mentor Graphics Video Testimonial by InQuira Inc
October 2008 - (Free Research) In this video Tom Floodeen describes Inquira's online customer service model that allows support technicians to answer inquires within seconds.
Profile: Secure Care Products by Exact Software
October 2008 - (Free Research) Learn how Exact MAX ERP, Exact Synergy and Exact e-Mobile provide Secure Care Products with a fully integrated system allowing departments from administrative to sales to link into the sales cycle.
Profile: Systel by Exact Software
October 2008 - (Free Research) Exact MAX and Exact Synergy provided the structure, integration, and automation Systel needed to deliver its innovative solutions to its customers.
CRM: The Essential Guide - Five Principles for CRM Success by CDC Software - Pivotal CRM
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December 2007 - (Free Research) This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.
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