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The Social Sales Revolution by Salesforce.com
February 06, 2012 - (Free Research) This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.
Maturing Your DLP Strategy for Today’s Threats by Sophos, Inc.
February 02, 2012 - (Free Research) Social networks have become a new avenue to cybercriminals today, using social engineering to exploit systems and data. In this expert resource, uncover how social networking is impacting data loss prevention (DLP) strategies and explore eight key questions to ask your vendor to help mature your DLP solution.
Is the Future of Business Commerce in Social Media? by Ariba, Inc.
December 22, 2011 - (Free Research) In this paper, explore a compilation of articles addressing supply chain management, social media in a business environment, and how to leverage the cloud to boost sales and drive customer satisfaction.
Smarter Commerce for Consumer Electronics White Paper by IBM
January 30, 2012 - (Free Research) When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.
Malware Predictions for 2012 by ESET
January 26, 2012 - (Free Research) 2011 introduced an onslaught of advanced threats, with malware authors deploying more sophisticated technologies to exploit systems and steal valuable information, while generating immense revenue. In this short podcast, an ESET researcher discusses the issues faced in 2011 and offers predictions of what is in store for 2012.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Executive Brief Smarter Commerce is redefining value chain visibility by IBM
November 17, 2011 - (Free Research) Putting the customer at the center of your operations is not a new idea, but truly operationalizing this strategy can be challenging. Read this paper to find out how to improve collaboration and visibility for your customers and partners and deliver consistent and predictable outcomes by synchronizing your entire value chain.
Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical by IBM
November 17, 2011 - (Free Research) As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.
Oracle's Sun Systems for Enterprise 2.0 by Oracle Corporation UK Ltd
December 20, 2010 - (Free Research) This paper explains how Oracle's Sun Systems for Enterprise 2.0 solution provides an integrated platform— combining highly scalable servers, next-generation storage, and networking technologies with best-of- breed software and services from Oracle- to deploy a highly reliable Enterprise 2.0 infrastructure that delivers simplicity and savings.
A Guide for Building Productive, Collaboration Environments in SMBs by Dell, Inc. and Intel
March 31, 2010 - (Free Research) This paper outlines the benefits and challenges of collaboration. It offers a guide to implementing an integrated collaboration environment based on Microsoft SharePoint and Dell servers with Intel processors that is designed for performance, availability, and the changing requirements of an SMB poised for growth.
Video Whitepaper: It’s All About the Salesperson-- Taking Advantage of Web 2.0 by Oracle Corporation
April 05, 2010 - (Free Research) It is more difficult than ever for salespeople to close deals now in today's competitive market. CRM solutions can help organizations enhance sales performance. Watch this video for the latest information on CRM systems and Web 2.0 technologies that can help the sales force find new leads and ultimately boost sales.
Gartner: How to bridge the gap between business and social apps by ComputerWeekly.com
November 02, 2010 - (Free Research) The promise of creating value by harnessing collective activities is attractingorganisations to technology that connects employees, engages customers and partners inconversation, or boosts their R&D through crowdsourcing initiatives.
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