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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT's Role in the M&A Process by SAP America, Inc. October 18, 2008 - (Free Research) Read this paper to review the results of a survey that addressed IT's role in the M&A process and the blending and coherence of enterprise system data during M&A activity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ingersoll Rand Increases Business Agility with Microsoft Online Services by Microsoft May 01, 2009 - (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

2010 SAP® Salary Survey: Survey Results and Executive Summary by Panaya, Inc. February 12, 2010 - (Free Research) The earnings of an SAP professional depend on many variables, including the version you are working on, industry, education level, and experience. Panaya conducted this survey to help you compare your SAP talent to industry peers, better understand what drives compensation in this market, and get useful ideas for increasing your value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Reducing Backup Time and Administration Six-fold by Quantum Corporation January 30, 2009 - (Free Research) The Quantum Scalar i500 combines a modular design with continuous robotics to provide the scalability, performance and reliability that customers require. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

End User Performance - Building and Maintaining ROI by SAP America, Inc. January 01, 2006 - (Free Research) In this white paper, explore how organizations are achieving strong returns on investment on their information technologie endeavors and investments by emphasizing user performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc. January 01, 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce the Pain of ERP Upgrades with Better Planning by SAP America, Inc. June 01, 2007 - (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eDiscovery Compliance and Its New Requirements:  The IT Manager’s Guide to 100% Compliance by Symantec Hosted Services October 03, 2009 - (Free Research) Email is discoverable and may be used as evidence in court. The US federal court system clarified eDiscovery rules and requirements with the amended Federal Rules of Civil Procedure (FRCP). Some 30 states and Canada’s provincial courts have followed suit. Learn more about eDiscovery challenges imposed by North American regulations in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supply Chain Collaboration: The Key to Success in a Global Economy by SAP America, Inc. January 01, 2007 - (Free Research) Learn how you can transform traditional supply chains from linear, sequential processes into adaptive supply chain networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

High Tech Industries: The Supply Chain Executive's Strategic Agenda by SAP America, Inc. September 18, 2008 - (Free Research) This paper explores the concerns and process roadmap of supply chain executives in high-tech industries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Responsive Supply Chain: Managing Market Events in the Consumer Goods Industry by SAP America, Inc. September 18, 2008 - (Free Research) This report focuses on the market events that impact demand. It explains the six market event categories that cannot be controlled but can be effectively managed if the right processes and technologies are in place. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Impact of Lean on Consumer Product Manufacturers by SAP America, Inc. February 01, 2007 - (Free Research) Discover the impact of Lean on consumer product manufacturers and gain key tips in implementing successful Lean initiatives across the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP America, Inc. March 01, 2007 - (Free Research) Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP America, Inc. January 01, 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers by SAP America, Inc. May 01, 2008 - (Free Research) This paper discusses about how technological advances are enabling improved decision making across three broad axes: simplicity and relevance, agility and integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Master Data in Business Intelligence by SAP America, Inc. March 01, 2007 - (Free Research) This paper reviews the current status of master data management (MDM) and offers suggestions for planning, building, and deploying an MDM environment. It examines how the MDM environment can be used in conjunction with BI applications and an underlying data warehousing environment to improve the decision-making process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aberdeen Group: Enterprise Strategy Report - Global ERP Functionality Differences by SAP America, Inc. September 17, 2008 - (Free Research) Enterprises looking to compete in a global marketplace must be able to comply with international financial and legal requirements-they must be able to think globally but at the same time act (and comply) locally. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Economist Intelligence Unit: A New Mandate for IT by SAP America, Inc. April 01, 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Maps the Corporate Sustainable Future Enterprise-Wide Sustainability Software Comes of Age by SAP America, Inc. March 16, 2010 - (Free Research) Read this AMR review of how SAP is building a strongly differentiated position in the sustainable software market place – and structuring a compelling platform for growth as the economy recovers and migrates toward a more sustainable and resource-optimized model. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Food Safety & Traceability by SAP America, Inc. March 12, 2010 - (Free Research) The focus of this paper will be in helping organizations understand how the Best-in-Class are reducing the impact of food safety incidents; ultimately decreasing the number of product recalls and improving the customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Technology and the Lean Enterprise by SAP America, Inc. January 23, 2009 - (Free Research) Examine why manufacturers in the industrial machinery and components industry are looking for the right technology to mount lean initiatives by eliminating waste and nonvalue-added activities. Read case studies of six enterprises who use SAP software to achieve continuous improvement and eliminate waste from operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Performance Management - Financial Excellence and Beyond by SAP America, Inc. February 01, 2008 - (Free Research) Read why top CFOs are shifting from their traditional financial role dealing with standardized business processes and systems to that of change agent and strategic advisor to the CEO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America, Inc. June 02, 2009 - (Free Research) Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP NetWeaver BPM White Paper - Bruce Silver by SAP America, Inc. January 01, 2009 - (Free Research) Business process management provides a new management discipline, a new suite of software technologies and tools, and a new IT implementation style based on concrete links between strategy and execution. This white paper explains SAP's place in the BPM landscape and describes its new offering in that arena, NetWeaver BPM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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