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Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates by Tealeaf September 27, 2011 - (Free Research) In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 11, 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Business Rule Management Systems and Financial Services: Equifax as a Case Study by ILOG, an IBM Company April 2008 - (Free Research) This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies. September 2008 - (Free Research) In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to ensure data privacy compliance in the application testing environment by Compuware Corporation October 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Email archiving services by Arrow Electronics, Inc. June 2008 - (Free Research) Get details on the dynamics at play around email archiving: SEC regulations, backup considerations and best practices for retention. Finally, find out which hardware and software products do a good job at email archiving. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SQL Server 2000 Security Best Practices by Global Knowledge Network, Inc. November 2004 - (Free Research) The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Best Practices to Optimize Server Infrastructure Costs With Virtualization by Dell and Microsoft November 2009 - (Free Research) Operational cost savings have proved elusive for many customers adopting virtualization, either in-house or with outsourcers. However, some customers have achieved significant cost efficiencies thanks to five best practices that are surprisingly high-level in approach. Read this Gartner report to learn key findings and recommendations. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Achieve Greater ROI With These WFM Best Practices by Infor WFM Workbrain December 2011 - (Free Research) In this white paper, learn how Infor10 WFM (Workbrain) is delivering a wide range of business benefits to companies worldwide. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Before & After: Quantifying Business Rule Results in Key Banking Applications by ILOG, an IBM Company April 2008 - (Free Research) This white paper details five actual business rule management systems deployments, providing a before and after view for each credit and lending application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Assuring Regulatory Compliance in Your Mainframe Environment by IBM June 2008 - (Free Research) In this webcast you will get an over of the regulatory context and the issues compliance raises for the IBM mainframe environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Password Management Survey by LEGACY - DO NOT USE - Siber Systems September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Business Rules Are Critical for Retail Success by FICO December 2011 - (Free Research) With customer centricity the rallying cry for today’s retailers, retail organizations must create systems that support highly personalized and targeted decisions across multiple channels. Learn how successful retail organizations are using business rules management for marketing and merchandising operations programs to achieve customer centricity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Exchange Server 2007: Performance on VMware vSphere™ 4 by Global Knowledge September 2009 - (Free Research) Increased adoption of VMware infrastructure and continued performance advances in hardware and software have driven the virtualization of Microsoft Exchange. This paper will detail experiments that demonstrate the efficient performance and scalability of Exchange when running inside a virtual machine on a VMware vSphere™ 4 environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualizing Microsoft® Exchange Server 2007 on Dell™ Systems Running Microsoft Windows Server® 2008 Hyper-V™ by Dell and Microsoft April 2009 - (Free Research) In this paper, various configurations of Exchange Server 2007 are tested in physical and virtual environments to evaluate the performance scalability and to understand the sizing requirements for Exchange Server 2007 in a virtualized environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Network Availability with Oracle VM Server for SPARC by Oracle Corporation UK Ltd December 2010 - (Free Research) This technical white paper is the second in a series that is designed to help map I/O best practices from the physical world into the virtual world supported by logical domains. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exploring New Models for Enterprise IT by HP and Intel February 2012 - (Free Research) Access this exclusive research report to understand how CFO’s and CIO’s around the world view cloud computing and learn how they are planning to implement this technology into their organization. Learn how you can leverage the cloud to reduce costs, become more responsive to customers, and improve scalability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA Governance - Framework and Best Practices by Oracle Corporation December 2011 - (Free Research) Download this white paper to learn how establishing a proper system of service-oriented architecture (SOA) governance can make a difference during implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Service in Volatile Markets by Microsoft September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes. (WHITE PAPER) GO TO WHITE PAPER

What do cloud innovators really think? Get five cloud best practices by HP Software May 2011 - (Free Research) This webcast reviews the results of a survey taken by cloud innovators and delves into five best practices to minimize the risk of introducing a cloud environment to the IT shop. Understand necessary steps to manage and secure physical, virtual, and cloud environments across the IT delivery chain and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practice: Virtualize Your IT Systems Incrementally to Reduce Costs by Quantum Corporation January 2012 - (Free Research) The Gartner storage research community outlines in their paper that many IT leaders are under pressure to virtualize their infrastructures, in part because virtualization cuts costs and improves IT efficiency.  However, IT leaders should virtualize their systems incrementally to ensure the most effective outcome. (NEWSLETTER) VIEW ABSTRACT | GO TO

Fundamental Principles of Network Security by APC by Schneider Electric July 2009 - (Free Research) This paper covers the fundamentals of secure networking systems, including firewalls, network topology and secure protocols. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell™ Reference Architecture Sizing and Best Practices for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc. October 2009 - (Free Research) This paper describes the Dell Reference Architecture, a blueprint or a starting configuration, for Microsoft® Exchange Server 2007 in a virtualized server environment and provides guidelines for designing and sizing the storage for the same using Dell EqualLogic PS Series storage systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Migrating/Upgrading Oracle Database Using Oracle GoldenGate 11g by Oracle Corporation December 2011 - (Free Research) This white paper discusses the procedures for upgrading your Oracle database,— particularly focusing on using Oracle’s real-time data integration software, Oracle GoldenGate— along with the results of such upgrades. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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