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Understanding and Managing the Risk of Change by Global Knowledge June 17, 2011 - (Free Research) A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Minimizing Windows 7 “Interface Shock” by Global Knowledge March 20, 2011 - (Free Research) This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO keeps Network Rail on track for £1bn transformation by ComputerWeekly.com September 10, 2010 - (Free Research) Network Rail’s CIO, Susan Cooklin, says her biggest challenge is increasing the business literacy of her IT staff. She said the rail company faces a period of restructuring and budget pressures. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner: The future of videoconferencing by ComputerWeekly.com September 01, 2010 - (Free Research) With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Social Sales Revolution by Salesforce.com February 06, 2012 - (Free Research) This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%. (EBOOK) VIEW ABSTRACT | GO TO

CW+: Mobile payments market opportunities for business by ComputerWeekly.com December 20, 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Magazine: January 2011 by SearchStorage.com January 13, 2011 - (Free Research) Storage Magazine Online is starting off the New Year right – specifically, by covering a few of the major topics, issues and technologies you’ll likely be hearing about quite frequently in 2011 like new storage strategies and hybrid cloud storage. (EZINE) VIEW ABSTRACT | GO TO

Key strategies for overcoming virtualization and cloud computing management challenges by Dell, Inc. and Intel March 01, 2010 - (Free Research) Customers need to better understand how the use of virtualization and cloud computing changes datacenter infrastructure management requirements. In this paper, May Johnston Turner, IDC's research director of System Management Software, answers questions posed to her by Dell’s customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Alegent Health Implements Courion Solutions to Deliver Access Assurance by Courion Corporation December 01, 2009 - (Free Research) This case study describes how Alegent, a large healthcare system in Nebraska, implemented Courion Solutions to assist with their access assurance needs. Read on to learn what was changed and the benefits that were attained. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Classification of Data Center Management Software Tools by APC by Schneider Electric February 10, 2012 - (Free Research) This resource divides the data center management tools into four distinct subsets and provides definitions and examples of each. Learn how you can determine which physical infrastructure management tools are needed to operate a data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workforce Management Software Best Practices by Infor WFM Workbrain February 07, 2012 - (Free Research) Workforce management (WFM) helps manufacturers improve operational efficiency and enable them to establish control over their enterprise. This e-guide offers an expert definition of WFM software and divulges best practice tips for deployment. (EGUIDE) VIEW ABSTRACT | GO TO

Uptime and the Value of Clustering for Linux Servers by Global Knowledge August 09, 2010 - (Free Research) This white paper explores the need for uptime, explains the three components that contribute to uptime, reviews some of the problems with existing enterprise server management, provides a clear definition of clustering, and finally gives an honest explanation of what it can and can’t offer your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Upgrading Wireless Networks in the Hospital by SearchHealthIT.com November 15, 2011 - (Free Research) In the next few years, hospitals will be rolling out all kinds of technology to improve patient care. Each of these devices and systems must be able to send and receive information instantly. (EBOOK) VIEW ABSTRACT | GO TO

EIP Flashcards by FuseSource December 08, 2011 - (Free Research) Gregor Hohpe and Bobby Woolf documented their combined experience in the integration space and created the book "Enterprise Integration Patterns" (EIP), which has since been adopted as the standard for describing messaging solutions. Check out this deck of flashcards to find definitions of integration design patterns based on EIP. (RESOURCE) VIEW ABSTRACT | GO TO

Information Security Magazine: “Health Care Data Protection” by Information Security Magazine March 15, 2011 - (Free Research) This month’s Information Security Magazine Online cover story dissects the recent HIPAA revisions made by the HITECH Act. (EGUIDE) VIEW ABSTRACT | GO TO

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com November 17, 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Scan and Go - Transport Ticketing on the Mobile by ComputerWeekly.com January 14, 2011 - (Free Research) This Whitepaper focuses on transport mobile ticketing. The full end-to-end mobile commerce transaction involves the purchase, storage and redemption of tickets on the mobile device. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Real-Time Decision Management Tips by Red Hat September 29, 2011 - (Free Research) Featured as the concluding half of a two-part series which tackles the toughest pain-points for business decision-makers, this webcast features decision management expert James Taylor, who will join RedHat to discuss "Active Decision Management," the effective combination of business rules and event-based approaches. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dell Advanced Infrastructure Manager: Technical Guide by Dell, Inc. and Intel August 29, 2011 - (Free Research) This technical guide underscores the need for certain changes within today's data centers. Discover how you can avoid deploying new hardware to address your top infrastructure pain points and optimize your use of existing equipment instead. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Successful EHR Change Management by Intel and HP September 15, 2011 - (Free Research) There are many factors to consider when rolling out an EHR implementation, and one of the most important is getting your people behind the change. This paper provides insight into where your staff may be in terms of resistance to or support for a new EHR system, and the necessary tools, training and support to transition successfully. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Service Desk Value by FrontRange Solutions Inc. December 23, 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Business Process Management with Business Rules by FICO January 05, 2012 - (Free Research) While a business process management system can save time and cut costs by governing processes, it can’t decide what to do, given a particular circumstance. A business rules management system enables the right decisions to be made quickly. This white paper uses case studies to illustrate the value of adding rules to BPM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Streamline Dev/Test with Integrated ALM by Hewlett-Packard Company December 14, 2011 - (Free Research) Join this webcast to learn how application lifecycle management (ALM) solutions that connect ALM with build management and source code change management systems can increase quality and accelerate time to market by introducing advanced intelligence and insight capabilities to development and testing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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