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Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Power to the Email - How to Quickly Deploy Storage for A Complex Exchange Environment by Dell Compellent May 10, 2011 - (Free Research) Do your administrators need more control over their email storage and archiving? Check out this white paper to learn why Microsoft Windows PowerShell may be the best choice for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Conversion in a System Migration: Best Practices for Compliance and Continuity by Advent Software, Inc January 01, 2009 - (Free Research) This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion. (WHITE PAPER) GO TO WHITE PAPER

Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates by Tealeaf September 27, 2011 - (Free Research) In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intel Streaming and Virtual Hosted Desktop Study: Benchmarking Results by Dell, Inc. and Intel November 21, 2008 - (Free Research) Read this paper to learn what Intel IT found when they compared the impact on servers and the network for both streaming software and virtually hosted computing models. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc. January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City of Ulm Case Study by Centennial-Software July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Tips to Prepare for the Upcoming IFRS Conversion by Sage Software January 2012 - (Free Research) Read this paper for a detailed look into at the challenges associated with the International Financial Reporting Standards (IFRS) and best practices to overcome them and manage your financial information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Errors to Avoid When Commissioning a Data Center by APC by Schneider Electric February 2009 - (Free Research) This paper outlines the ten most common errors that prevent successful execution of the commissioning process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Connecting Customer Experience Management to Increased Revenue by Ektron, Inc. January 2012 - (Free Research) Join us for an exclusive webcast and hear from Forrester Research about how you can prepare to drive key business outcomes through your digital marketing efforts. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Presentation Transcript: What you need to know about System Center Virtual Machine Manager by Dell and Microsoft April 2011 - (Free Research) This presentation transcript contrasts two options for managing Hyper-V hosts. Determine whether the Hyper-V remote management plug-in or a Windows 7 alternative is more suitable and learn about the key characteristics of System Center Virtual Machine Manager (SCVMM). (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Why MarkLogic by MarkLogic February 2012 - (Free Research) This white paper discusses MarkLogic Server, a purpose-built database for unstructured information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webank fights off competition with help from HP Business Intelligence implementation by Hewlett-Packard Limited January 2012 - (Free Research) This case study details how Webank utilized HP's Global Method for Business Intelligence Implementation to replace its old data warehousing system with a more advanced platform and saw huge business benefits. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

A Midmarket Guide to Leveraging data as an asset with Business Intelligence and Analytics by SAP America, Inc. May 2011 - (Free Research) This eBook is written for IT and BI professionals as well as business executives involved in BI decisions. It introduces BI and analytics for midmarket organizations plus practical advice on how to get started on deploying a BI system, from building a business case to evaluating BI technology. (EBOOK) VIEW ABSTRACT | GO TO

Best Practices for Business Intelligence Programs in Mid Market Organizations by SAP America, Inc. May 2011 - (Free Research) This eBook is designed for IT and business professionals as well as business executives involved in BI decisions. It will give readers practical information on how to avoid problems and create successful BI programs in small and medium-sized businesses. (EBOOK) VIEW ABSTRACT | GO TO

DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited January 2012 - (Free Research) This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Zero-Downtime Migration to Oracle Exadata Using Oracle GoldenGate: A Customer Case Study - Webcast by Oracle Corporation December 2011 - (Free Research) Join this webcast to learn how Oracle GoldenGate's solution eliminates downtime when migrating to Oracle Exadata. You’ll hear directly from Oracle's customer, IQNavigator, and learn how they have benefited from using Oracle GoldenGate with Oracle Exadata. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Migrating Your Legacy IBM Database Environment to the Latest Oracle Technologies by Oracle Corporation December 2011 - (Free Research) This guide reviews the recommended approach for planning and implementing the migration of applications on an IBM Power system running AIX to Oracle’s Sun Fire X4800 Server with the Intel Xeon Processor 7560 running Oracle Linux 5.5 Operating System. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dallas Cowboys Generate 30% More Revenue with New Stadium and HP Solutions by HP and Intel October 2011 - (Free Research) This exclusive case study demonstrates how an HP converged infrastructure solution centralized IT services to improve customer experiences, enhance business services and support stadium operations for the Dallas Cowboys organization. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Value of Blade by HP and Intel May 2011 - (Free Research) This white paper provides tips on how to migrate from legacy server infrastructure to low-cost, high-performance blade servers across such diverse industries as education and healthcare to media and retail. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eisenhower Medical Center by HP November 2011 - (Free Research) Data centers are a complex and critical part of today’s business infrastructure, usually built up over a period of time. But what happens when you have to move an entire data center at once? This resource presents key points when moving a data center. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Turning Cost Centers Into Dynamic Technology Assets by HP November 2011 - (Free Research) This resource explores how consolidating your data center assets can help lower overall IT costs while successfully managing risks. Discover the top benefits of consolidation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize SharePoint Storage with BLOB Externalization by AvePoint, Inc. October 2011 - (Free Research) Finding the right storage option for your content management system perticualary, SharePoint, can be a challeneging task. BLOBs are emerging as a soild option for a low-cost and high performing storage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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