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Your search for keyword: Customer Service Reports Software returned 852 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Business Intelligence Solutions | Business Process Management (BPM) | Reporting and End-User Query Tools | Network Management | Data Center Management | Enterprise Resource Planning (ERP) | Customer Service (General) | Storage Management | Virtualization | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)

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Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc

January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER) GO TO WHITE PAPER

A Developers How to Strategy (Perspective) on Integrating Open Source BI by Jaspersoft

March 2009 - (Free Research) This guide introduces JasperSoft's application programming interfaces to product and development managers. Learn how JasperSoft's reporting and analytics enhance the quality and value of all applications through seamless integration without the frustration of home-grown and legacy systems that are far too expensive to develop, manage, and maintain.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report: An ROI Analysis of FalconStor Storage Management Solutions by FalconStor Software

August 2009 - (Free Research) IDC interviewed eight FalconStor customers that had deployed at least one or a combination of the following FalconStor storage management solutions: Virtual Tape Library (VTL), Network Storage Server (NSS), and Continuous Data Protector (CDP).
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Making the Case for BPM in 2010 by Lombardi Software

December 2009 - (Free Research) How do you get people to listen to you and place BPM at the top of the budget priority list? Well, start with the fact that the majority of customers report a better than 100% ROI in under one year. We have some more ideas for you.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Controlling Wireless Costs with any Connection Reporting: Supporting Three Dimensions of Mobile Intelligence by Fiberlink Communications

March 2010 - (Free Research) In this white paper we will provide a general overview of Any Connection Reporting. We will then look at specific applications of this technology and see how organizations can use it to solve problems 3G, connectivity plans and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc.

March 2010 - (Free Research) This webcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Customer Satisfaction with Email Archiving Systems by Sunbelt Software

January 2010 - (Free Research) Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP in SMB: Exploring Growth Strategies by SAP

November 2007 - (Free Research) This report is a road map for SMBs seeking to meet the corporate goals of growth strategies and customer service through Best-in-Class ERP implementation.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft

June 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Sybase Raises the Bar on Database Replication: Offerings Focus Strongly On Performance, Reliability, and Heterogeneity by Sybase, Inc.

July 2009 - (Free Research) This report presents all the features and functionality of the Sybase Replication Server, such as support for real time, bi-directional movement of data, conflict resolution, optimized resource utilization, and heterogeneous data sources. Read this report to learn all the advantages that the Sybase Replication Server can have for your organization.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Windows Manufacturer Wins on BlackBerry by BlackBerry

February 2009 - (Free Research) Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Economist Intelligence Unit: A New Mandate for IT by SAP America, Inc.

April 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM

July 2009 - (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing for Windows 7 Migration by Dell, Inc. and Intel

December 2009 - (Free Research) With XP support sunsetting, customers are concerned about data migration, hardware limitations, compatibility and integration of existing applications and licensing issues associated with upgrading to Windows 7.
(VIDEO) VIEW ABSTRACT | GO TO

Fixing Enterprise Search by Information Builders

June 2009 - (Free Research) Enterprise search transforms the ability of users to find information. It is a powerful, cost-effective, and productivity enabling technology for users in the enterprise. Read this white paper to learn about the value of enterprise search, why it's broken, and learn about WebFOCUS Magnify, the industry's first real-time enterprise search solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi IT Operations Analyzer Software: Smart and simple data center performance and availability monitoring by Hitachi Data Systems

June 2009 - (Free Research) Designed to help you streamline IT operations, improve customer service levels, reduce total cost of ownership (TCO) and boost efficiencies, the IT Operations Analyzer is easy to deploy and manage across the data center without specialized training or knowledge.
(DATA SHEET) VIEW ABSTRACT | GO TO

Dataquest Insight: Oracle and SAP Approach the Small and Midsize Business Application Market via Different Product and Channel Approaches by Oracle Corporation

December 2008 - (Free Research) In this report, Gartner analyzes Oracle's and SAP's recent moves with respect to small and midsize business application products and channels and what they mean for company ecosystems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cross-Channel Campaign Management - Next Generation Multichannel Marketing by Infor CRM

March 2009 - (Free Research) This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

FACTS® CLAIMS & ENCOUNTERS™ by Ebix Health, Inc.

January 2001 - (Free Research) FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Green Special Report Podcast Transcript by 3PAR

July 2009 - (Free Research) In this presentation transcript, Peter Bachner, Site Editor for SearchStorage.com, discusses green storage with Nick Simpson, an analyst with Burton Group, an enterprise IT research firm focused on infrastructure technologies. Nick has more than 20 years of experience in storage, enterprise servers, and system software.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Data Integration: Creating a Trustworthy Data Foundation for Business Intelligence by SAP America, Inc.

June 2009 - (Free Research) This white paper discusses the importance of data integration and help you identify the key challenges of integrating data. It also provides you with an overview of data warehousing and its variations, as well as summarizes the benefits and approaches to integrating data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aberdeen Embedded Studies Benchmark Report by IBM

March 2009 - (Free Research) To address the growing demand for smarter products, many manufacturers are incorporating embedded systems into their products. While this approach offers exciting opportunities for innovation, it also adds a level of complexity to products that have zero tolerance for bugs and that must beat the competition to market. Read more to find out!
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managed Services Delivery: From Packets to Applications by Blue Coat

April 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Best Practices for Deploying Collaborative BI by Tableau Software

May 2008 - (Free Research) This paper will show you how to navigate around the usual hurdles and deliver collaborative BI that works.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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