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CW+: Mobile payments market opportunities for business by ComputerWeekly.com December 20, 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner: The future of videoconferencing by ComputerWeekly.com September 01, 2010 - (Free Research) With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Classification of Data Center Management Software Tools by APC by Schneider Electric February 10, 2012 - (Free Research) This resource divides the data center management tools into four distinct subsets and provides definitions and examples of each. Learn how you can determine which physical infrastructure management tools are needed to operate a data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Minimizing Windows 7 “Interface Shock” by Global Knowledge March 20, 2011 - (Free Research) This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workforce Management Software Best Practices by Infor WFM Workbrain February 07, 2012 - (Free Research) Workforce management (WFM) helps manufacturers improve operational efficiency and enable them to establish control over their enterprise. This e-guide offers an expert definition of WFM software and divulges best practice tips for deployment. (EGUIDE) VIEW ABSTRACT | GO TO

Understanding and Managing the Risk of Change by Global Knowledge June 17, 2011 - (Free Research) A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Uptime and the Value of Clustering for Linux Servers by Global Knowledge August 09, 2010 - (Free Research) This white paper explores the need for uptime, explains the three components that contribute to uptime, reviews some of the problems with existing enterprise server management, provides a clear definition of clustering, and finally gives an honest explanation of what it can and can’t offer your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EIP Flashcards by FuseSource December 08, 2011 - (Free Research) Gregor Hohpe and Bobby Woolf documented their combined experience in the integration space and created the book "Enterprise Integration Patterns" (EIP), which has since been adopted as the standard for describing messaging solutions. Check out this deck of flashcards to find definitions of integration design patterns based on EIP. (RESOURCE) VIEW ABSTRACT | GO TO

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com November 17, 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 18, 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 15, 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation April 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Sybase Mobility Guide - a downloadable book by ComputerWeekly.com March 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

CW+: Special report on SAP by ComputerWeekly.com December 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud, On-Premise, or Hybrid: Choosing the Right Combination for Your ERP System by Sage Software January 2012 - (Free Research) In this exclusive resource, read common questions on private, public, and "hybrid" cloud enterprise resource planning (ERP) systems posed by Sage Software customers to IDC's research director Scott Guinn. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM November 2010 - (Free Research) Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies. September 2008 - (Free Research) In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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