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Leverage WFM for exceptional customer experiences by Infor WFM Workbrain December 16, 2011 - (Free Research) Read this white paper to discover strategies for leveraging workforce management (WFM) to improve customer service, and thus increase customer satisfaction and retention. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase Mobility Guide - a downloadable book by ComputerWeekly.com March 10, 2011 - (Free Research) This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc January 05, 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them. (WHITE PAPER) GO TO WHITE PAPER

Beyond EDI: How a Smart Invoice Network Reorders P2P to Drive Global e-Invoicing and Collaboration with All Suppliers by Ariba, Inc. January 10, 2012 - (Free Research) In this white paper, learn best practices for automating workflow and AP to increase accuracy, overall business efficiency, and decrease costs to improve your AP operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com November 18, 2011 - (Free Research) In this week's Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EVENT) VIEW ABSTRACT | GO TO

Improving business performance through new IT service delivery models by ComputerWeekly.com January 07, 2011 - (Free Research) Collaborative technology can reshape relationships within organisations, across supply chains and with customers. This report looks at how trends such as cloud computing, mobility and collaboration will improve IT service delivery across all aspects of business operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manufacturing ERP Buyer’s Guide – 2011 Edition by SearchManufacturingERP January 22, 2009 - (Free Research) Compiled by SearchManufacturingERP.com editors, this directory includes ERP software products for process and discrete manufacturers of all sizes, as well as all verticals. It includes software that is meant to be deployed on-premise as well as Software as a Service (SaaS) or on-demand software. (EBOOK) VIEW ABSTRACT | GO TO

Data Conversion in a System Migration: Best Practices for Compliance and Continuity by Advent Software, Inc January 01, 2009 - (Free Research) This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion. (WHITE PAPER) GO TO WHITE PAPER

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation October 2008 - (Free Research) This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Duet Enterprise Case Study:  Professional Services Firm Uses Duet Enterprise as Surround Strategy for SAP by Microsoft December 2011 - (Free Research) Read this paper to find out how the Swedish engineering firm Sandvik Group bridged the gap between its SAP enterprise resource planning (ERP) systems and SharePoint Server to allow for collaboration by casual users that streamlined its invoice approval process and cut time-to-completion in half. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation February 2010 - (Free Research) This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Princeton Design Guild: Construction Firm Keeps Payroll and Labor Costs by BlackBerry September 2011 - (Free Research) Access this case study to learn how a small firm synchronized the JobClock® System, an application that tracks time and attendance for every worker at the job site, with a mobile device to gain 24/7 access to their time-keeping system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HP Business Risk Mitigation Solutions with Disaster Recovery by HP and Intel March 2011 - (Free Research) Systems such as the HP Business Risk Mitigation solution are helping companies to prevent outages and recovery quickly from those that do occur by dramatically reducing backup time and costs, while also slashing disaster recovery time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Export Operations & Compliance Benchmark Report: Going Global With Regulatory Reform by SAP America, Inc. January 2012 - (Free Research) This benchmark study from American Shipper covers U.S. export operations and compliance of more than 300 U.S. based exporters. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Perkins & Company reclaims 62% of data center floor space and gives staff anytime, anywhere access with virtualization solution from Dell by Dell and Microsoft June 2010 - (Free Research) By rolling out Microsoft® Windows Server® 2008 R2 with Hyper-V™ and Microsoft System Center Virtual Machine Manager on Dell™ PowerEdge™ servers, Perkins & Company consolidated servers and provided employees with virtual desktops. Learn how these solutions helped save time for IT staff, improve productivity for employees, and much more! (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Firm Shrinks 120 Servers to 20, Reduces Cost and cuts Energy Usage with Virtualization by Microsoft Corporation India Pvt Ltd January 2012 - (Free Research) Many enterprises today are looking to cut expenses, reduce the number of physical servers operated and optimise system flexibility in order to effectively meet business requirements. This white paper examines how one IT consulting company implemented Windows Server 2008 Hyper-V technology to enhance data centre operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

International Transportation Management Benchmark Study:Winners See Strategic Value of Visibility by SAP America, Inc. January 2012 - (Free Research) This third annual study examines how successful firms are managing international transportation and emerging trends in the industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Europe: Summer 2011 by SearchStorage.co.UK June 2011 - (Free Research) In the cover story of the Summer 2011 edition of Storage Europe, Manek Dubash highlights how two UK financial firms are leveraging server virtualisation for affordable DR provisioning. (EZINE) VIEW ABSTRACT | GO TO

Stikeman Elliott LLP: IT Team Offers Legal Team More Functionality in their BlackBerry Smartphones by BlackBerry September 2011 - (Free Research) Access this case study to learn how a busy, mobile legal team successfully developed a Blackberry application to easily look up contact lists, access internal information about their firm and have an emergency communications system in place. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

MPI Group: The Informed Manufacturer — Tips, Tricks and Tactics for High-Tech Manufacturers by SAP America, Inc. July 2011 - (Free Research) For high-tech manufacturers, even a brief delay in design, production, or distribution can severely limit sales and profitability. With so much at risk, speed and accuracy are imperative. Read this white paper to learn what practices, processes and systems will keep your high-tech manufacturing organization on the cutting edge. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Private cloud discussion with Microsoft executives: Insights and news by HP and Microsoft January 2012 - (Free Research) The cost and efficiency benefits of virtualization are well-established, but you can accelerate these benefits by going beyond virtualization into private cloud computing. Join Microsoft executives Satya Nadella, President of Server and Tools Business, and Brad Anderson, Corporate VP of Management and Security, as they explore this important topic. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Bringing Windows® Server Virtualization to Your Production Environment by Dell, Inc. and Microsoft September 2011 - (Free Research) Virtualization technology is fast becoming the strategy of choice for companies that want to reap the benefits of cost-effective and easy-to-manage server environments. Learn how your company can take advantage of the benefits of server virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT matters again by ComputerWeekly.com December 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn. (IT BRIEFING) VIEW ABSTRACT | GO TO

The Authentication Revolution: Phones Become the Leading Multi-Factor Authentication Device by PhoneFactor January 2012 - (Free Research) This paper will address the key drivers for this market shift and includes real-world case studies from organizations that have made the move to phone-based authentication. It also introduces PhoneFactor, the leading provider of phone-based multi-factor authentication. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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