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Boosting Efficiency with IT Process Automation by CA June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Mission Critical Computing In NextGen Data Centers by PC Connection in partnership with HP ThinClient November 2009 - (Free Research) Read this transcript of the "Mission Critical Computing" webcast to learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance and find out more about innovations to data center operations to help you remain competitive. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

What’s Really “Green” in a Data Center? by IBM November 2009 - (Free Research) Robert McFarlane, Principal Data Center and Financial Trading Floor Consultant, runs through what it means to really have a green data center and offers suggestions on what you can do to get there. (VIDEO) VIEW ABSTRACT | GO TO

Mission Critical Computing In The NextGen Data Center Infrastructure by PC Connection in partnership with HP ThinClient October 2009 - (Free Research) In this webcast, learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance. Find out more about innovations to data center operations to help you remain competitive. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dispelling 6 Common Myths about On-demand Call Center Solutions by Contactual, Inc. February 2010 - (Free Research) The inability of early prototypes of on-demand contact centers to deliver feasible solutions for contact center users only served to reinforce the superiority of on-premise solutions, creating a number of myths which today have no bearing at all. This paper presents the 6 myths of on-demand call center solutions and debunks them all. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Mission Critical Computing In The NextGen Data Center Infrastructure by PC Connection in partnership with HP ThinClient October 2009 - (Free Research) In this podcast, learn about changing trends in the data center infrastructure. Discover tools to ensure high availability at a low cost to improve IT performance. Find out more about innovations to data center operations to help you remain competitive. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Presentation Transcript: What’s Really “Green” In a Data Center? by IBM January 2010 - (Free Research) Read this presentation transcript to learn what Robert McFarlane, Principal Data Center and Financial Trading Floor Consultant, thinks it means to really have a green data center. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM July 2009 - (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Data Center Virtualization and Hardware Utilization by Data Center Decisions December 2009 - (Free Research) David Payne discusses the advantages and pitfalls to virtualizing and consolidating your data center hardware and walks through a practical approach to getting started. (VIDEO) VIEW ABSTRACT | GO TO

Virtual Servers, Real Savings by CDW Corporation September 2009 - (Free Research) With server virtualization, you do more with less. Instead of filling your data center with underutilized boxes, you run multiple operating systems and applications on a single physical machine. You make the most of your space while taking full advantage of your hardware investment. Read this whitepaper to learn more about these benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Data Center E-Zine - Volume 19: Meeting the Challenges of Virtual System Management by SearchDataCenter February 2010 - (Free Research) Tracking and identifying virtual machines on physical hosts or sorting out the source of I/O bottlenecks requires administrators to do a lot of investigative work. Software management tools can help, but well developed business processes are also important. Learn some tips and tricks to make managing virtual environments a little bit easier. (EZINE) VIEW ABSTRACT | GO TO

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare by Emerson Network Power January 2010 - (Free Research) Technology systems such as electronic medical records and digital imaging are revolutionizing healthcare. The continuous operation of these systems has become increasingly critical. Emerson Network Power has developed three centralized UPS configurations specifically for healthcare settings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Liebert® NX™: UPS for Small and Medium Business by Emerson Network Power January 2010 - (Free Research) Read this Emerson Network brochure to learn how a room power UPS like the Liebert NX 10-30 kVA can simplify your life by eliminating multiple points of failure, and consolidating your power equipment into one professionally serviced system. (BROCHURE) VIEW ABSTRACT | GO TO

Business Service Efficiency: The Key to Green IT and Profitability by BMC Software, Inc. June 2009 - (Free Research) Data center energy costs continue to take up a significant portion of IT budgets, and it seems that there is no end in sight. This paper addresses, in a unified and systemic way, many of the power consumption issues that IT has been grappling with in piecemeal fashion. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Nature of a Smart Data Center Transformation by Panduit March 2010 - (Free Research) In this podcast, hear from an industry expert as he discusses today's data center challenges and a flexible, end-to-end solution for the physical infrastructure that drives operational efficiency and financial advantages, allowing businesses to minimize risk and heighten agility. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Designing the 21st century data center network by Panduit March 2010 - (Free Research) Virtualization is driving innovation in the data center and this is changing the way the data center network should be designed. In this webcast, hear from an industry expert who offers design strategies for developing a data center network that will stand the test of time.  (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtual Data Center E-Zine - Volume 20: Critical Decisions for Virtualization Storage by SearchDataCenter March 2010 - (Free Research) More and more data centers are moving toward virtualization because of the flexibility it offers, but cost and lack of skills are holding back some deployments. Find out how to use ROI and VARs to make the case for virtualization so you can start taking advantage of today's newest technologies. (EZINE) VIEW ABSTRACT | GO TO

How To Kiss Your On-Premise Call Center Goodbye by Contactual, Inc. March 2010 - (Free Research) This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Performing Effective MTBF Comparisons for Data Center Infrastructure by APC by Schneider Electric January 2010 - (Free Research) Mean Time Between Failure (MTBF) is often proposed as a key decision making criterion when comparing data center infrastructure systems. This paper explains how MTBF can be effectively used as one of several factors for specification and selection of systems, by making the assumptions explicit. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Preventive Maintenance Strategy for Data Centers by APC by Schneider Electric February 2009 - (Free Research) This white paper describes the types of PM services that can help safeguard the uptime of data centers and IT equipment rooms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact December 2009 - (Free Research) Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Energy Efficient Cooling for Data Centers: A Close-Coupled Row Solution by APC by Schneider Electric April 2009 - (Free Research) The trend of increasing heat densities in data centers has held consistent with advances in computing technology for many years. As power density increased, it became evident that the degree of difficulty in cooling these higher power demand loads was also increasing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Precision Cooling for High-Density Data Center Environments by Dell, Inc. December 2009 - (Free Research) As rack densities rise, cooling systems play an increasingly critical role in protecting sensitive IT systems and maintaining system availability. Using precision cooling and the SmartAisle containment system from Emerson Network Power can help IT organizations efficiently handle heat loads and create a cost-effective data center infrastructure. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Dell Infrastructure Manager and the Virtualization-Ready Data Center by Dell, Inc. December 2009 - (Free Research) Dell Infrastructure Manager offers an open, standards-based software solution designed to unify and simplify management of heterogeneous servers, storage devices, and networks - while offering a smooth migration path toward a virtualization-ready data center that can adapt quickly and easily as enterprise needs change. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

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