Enterprise Content Management (ECM) | Compliance Management/ Sarbanes-Oxley Compliance | Data Security | Business Intelligence Solutions | Storage Management | Storage Security | Disk-based Backup & Storage/ RAID | Enterprise Information Integration/ Metadata Management | Availability, Performance and Problem Management | Customer Relationship Management (CRM)

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Repair Technicians Switch from Paper to Mobile Workforce Management Solution by BlackBerry December 01, 2009 - (Free Research) AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Efficiency and Cost Control in Managing Network and Application Management by Fluke Networks June 09, 2009 - (Free Research) Read industry analyst Enterprise Management Associate's white paper and you'll learn key strategies to make the transition from reactive to proactive operations, how taking a "lifecycle approach" reduces costs and improves performance, and how to reduce "time to repair", prevent problems and optimize your existing infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Key Questions for Assessing Backup and Recovery Solutions by i365, A Seagate Company February 04, 2010 - (Free Research) When you lose data, the only thing that really counts is your ability to restore your systems and data in a timely manner. What level of confidence do you have in your current solution? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi IT Operations Analyzer Software by Hitachi Data Systems November 12, 2009 - (Free Research) Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. (DOWNLOAD) GO TO DOWNLOAD

TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox by Global Knowledge July 2006 - (Free Research) Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc. September 2008 - (Free Research) Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Unified Physical Infrastructure (UPI) Strategies for Thermal Management by Panduit January 2010 - (Free Research) This white paper demonstrates how air sealing grommets can be used to close raised floor cutout spaces and improve data center cooling efficiency. Solutions that achieve the highest level of sealing effectiveness support network uptime goals by contributing to maximum cooling efficiency and providing superior cable management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying Drupal 6 - An Open Source Content Management System on Sun Storage 7000 Unified Storage System by Sun Microsystems, Inc. November 2008 - (Free Research) This document provides guidance for anyone looking to install and configure the Drupal Content Management System with Sun Storage 7000 Unified Storage System. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of Enterprise Content Management: Guidelines for Transforming Your ECM System to ECM 2.0 with SharePoint 2007 and DocAve by AvePoint, Inc. February 2010 - (Free Research) The goal of an Enterprise Content Management (ECM) system is to connect the people, processes, and information of an organization. This document is intended to aid IT administrators and other stakeholders responsible for deploying and managing an Enterprise Content Management (ECM) system for their organization. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Kentico CMS for ASP.NET v. 5.0: Web Content Management System - Free 30 Day Trial! by Kentico Software March 2010 - (Free Research) Kentico CMS is an affordable Web content management solution providing a complete set of features for building Web sites, community sites, intranets and on-line stores on the Microsoft ASP.NET platform. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Maximizing the Business Benefits of On Demand Web Content Management Systems by Clickability, Inc. March 2010 - (Free Research) Companies of all sizes are recognizing that on-demand SaaS solutions represent a viable alternative to on-premise applications; they are taking a closer look at which SaaS vendors can serve as a strategic source for their on-demand solution needs. Read this paper to find out more about the business benefits of Clickability’s On-Demand WCM Platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web Content Management Ecosystems: Making Disconnected Technologies Play Nice Together by Clickability, Inc. March 2010 - (Free Research) This whitepaper reviews different levels of technology-integration capabilities and the required processes to achieve successful outcomes. You will also learn the necessary requirements in a WCM platform that allow the freedom to choose a simple high-level integration or a deeper system level integration, depending on your specific use case. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Enterprise Content: Why Architecture Matters by ASG Software Solutions February 2010 - (Free Research) When organizations spend significant time and money to manage content stored among a host of disconnected systems, their efforts are less than fully effective. The data explosion will continue. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bitpipe Research Guide: Content and Knowledge Management by Bitpipe November 2006 - (Free Research) Content Management Systems give you the power to leverage company-wide knowledge assets for competitive advantage. (RESOURCE CENTER) GO TO

Scalable and Intelligent Content Delivery for Fixed and Mobile Networks by Juniper Networks, Inc. March 2010 - (Free Research) Service providers are striving to deliver online video with efficiency and quality while still seeking ways to control both OpEx and CapEx and creating new revenue opportunities. Read this paper to learn about the efficient delivery of video and Web content services at lower cost and with a high quality end user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protection in Numbers with the WebPulse Community Watch Cloud Service by Blue Coat May 2009 - (Free Research) Web malware has changed the playing field making traditional URL filtering and anti-virus solutions with daily updates less effective. Learn why and what you should change in this valuable webinar. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Archiving Strategies for Collaborative Environments in Notes/Domino  by Sherpa Software March 2010 - (Free Research) This podcast explains why archiving Domino content (including email and applications) is necessary for most companies. Learn about current archiving tool trends and best practices for Domino. Discover how to enlist a strategy that will best fit your organization's archiving needs.  (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Building a Comprehensive Notes/Domino Archiving Strategy  by Sherpa Software March 2010 - (Free Research) This webcast explains why archiving Domino content (including email and applications) is necessary for most companies. Learn about current archiving tool trends and best practices for Domino. Discover how to enlist a strategy that will best fit your organization's archiving needs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent October 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Archiving and SAP® Environments: For Business, IT, and Regulatory Requirements by ASG Software Solutions February 2010 - (Free Research) A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Read this paper to find out more about comprehensive archiving solutions in SAP environments and how they can help manage enterprise content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Case for Third-Party Archiving in Exchange 2010 by Sunbelt Software January 2010 - (Free Research) This white paper will give you a brief overview of Sunbelt Software, while educating decision makers about the important role that email and other content archiving plays in minimizing risk and lowering the cost of doing business, the capabilities of archiving in Exchange 2020, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streaming Media by Blue Coat December 2008 - (Free Research) Check out this brief paper to see how Blue Coat Systems provides an end-to-end solution based on MACH5 technology to improve the listening and viewing experience of an end user consuming streaming audio and video online. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Reduce Storage Cost up to 40% with Hitachi File and Content Solutions by Hitachi Data Systems February 2010 - (Free Research) This webcast discusses how using two different back up methods for active and inactive data can simplify management, reduce capital cost structure and operational costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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