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Online Training Case Study by SyberWorks, Inc.
December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
Syberworks Learning Management System Product Suite by SyberWorks, Inc.
March 2008 - (Free Research) This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.
10 Red Hat® Linux™ Tips and Tricks by Global Knowledge
December 2008 - (Free Research) Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems.
7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge
December 2008 - (Free Research) This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora.
Vista SP1: What You Need to Know before You Deploy by Global Knowledge
December 2008 - (Free Research) The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible.
Ten Steps to Better Requirements Management by IBM
October 2008 - (Free Research) Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.
Storage Explained: Cloud Storage Defined by 3PAR
October 2009 - (Free Research) Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings.
IT Governance in an IBM Lotus Software Environment by Sherpa Software
January 2009 - (Free Research) This document describes concepts and definitions for governance, elements of governance, distinguishing myth from reality, approaches that go beyond "just good enough", control frameworks etc.
ITIL v3: Making Business Services Serve the Business by ASG Software Solutions
October 2009 - (Free Research) ITSM is an IT management approach focused on end-to-end services rather than individual technology components. It is more aligned with the customer view of IT than the technology view. Read this paper to learn how business service management takes ITSM to the next level.
ITIL®,the CMS and You by BMC Software, Inc.
August 2009 - (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
Increase Your Returns Using Event-Based Marketing by Infor CRM
July 2009 - (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
FACTS® MANAGED CARE SUITE by Ebix Health, Inc.
January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs.
Windows Server 2008 R2 FAQ by Dell, Inc.
February 2010 - (Free Research) This document contains frequently asked questions and their answers on Windows Server 2008 R2. Questions convered include the definition of the product and what's new in the 2008 release.
Virtual Backups - Painful Management, Duplication of Work …Or, NOT? by AppAssure Software
March 2010 - (Free Research) Companies everywhere are experiencing the cost reductions and process improvements that come with that jump to virtual computing.Yet there’s one critical element of your basic, run-of-the-mill systems administration that hasn’t necessarily gotten easier: Backup and restore. Learn of the pitfalls in today's multiple, virtual backup perspectives.
IBM Project Portfolio Management E-Kit by IBM
March 2010 - (Free Research) Check out this e-kit for a collection of resources revolving around project and portfolio management and how to make the best decisions about software and systems investments.
Manufacturing Execution Systems Strategy Update: Trends and Tips for 2010 by Apriso Corporation
March 2010 - (Free Research) Read this e-book to learn about MES trends today, find advice and analysis from leading manufacturing experts, learn what top performers are doing with their MES systems, and get insight into creating or updating a successful strategy for MES at your organization.
Understanding How Technology Can Support Manufacturing Quality by Apriso Corporation
November 2009 - (Free Research) In this expert podcast, industry analyst Simon Jacobson discusses the best starting point for a quality improvement initiative within a manufacturing plant, explores what types of software and technology can be used for support, explains why the IT team plays a key role in its success, offers tips on how to reduce error rates, and more.
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