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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
Defending Against Downtime in Public Safety Applications by Marathon Technologies
February 11, 2010 - (Free Research) From police departments to local county offices and emergency operations centers, technology is on the front line of public safety. Downtime or data loss for a records system, for example, can jeopardize procedural and legal requirements for casework. This paper outlines 7 key steps for keeping public safety systems running without interruption.
Windows Manufacturer Wins on BlackBerry by BlackBerry
February 18, 2009 - (Free Research) Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution.
Mobilizing the Service Call Offers Ricoh Numerous Business Advantages by BlackBerry
December 01, 2009 - (Free Research) Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day.
FACTS® MANAGED CARE SUITE by Ebix Health, Inc.
January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs.
FACTS® 125 by Ebix Health, Inc.
January 2001 - (Free Research) FACTS® 125 is a fully automated and comprehensive system for the management of Section 125, Flexible Benefit plans.
Nota Fiscal Compliance in Brazil : On Demand Service Lowers Risk and Costs by Crossgate
February 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service.
Complying with Brazil’s Nota Fiscal Electronica (NF-e) by Crossgate
February 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service.
EDI Overview: A Practical Guide to EDI and the TrueCommerce Solution by TrueCommerce, Inc.
February 2010 - (Free Research) Electronic Data Interchange (EDI) is a set of standards that collectively provide a common protocol or syntax for transacting business documents electronically. Read this guide to learn more about EDI and how it applies to the TrueCommerce solution.
eBook: Storage for Electronic Health Care Systems by SearchCIO.com and SearchStorage.com
November 2009 - (Free Research) With all of the uncertainty surrounding electronic health records, one thing is for sure: You’ll be storing more data, with more protection and for longer times. Read this eBook to learn how to accomplish that without breaking the bank.
eDiscovery Compliance and Its New Requirements: The IT Manager’s Guide to 100% Compliance by Symantec Hosted Services
October 2009 - (Free Research) Email is discoverable and may be used as evidence in court. The US federal court system clarified eDiscovery rules and requirements with the amended Federal Rules of Civil Procedure (FRCP). Some 30 states and Canada’s provincial courts have followed suit. Learn more about eDiscovery challenges imposed by North American regulations in this paper.
E-Invoicing / E-Billing in Europe: Taking the next step towards automated and optimized processes by Crossgate
February 2010 - (Free Research) A business can save 1-2% of its turnover by replacing paper invoices and optimizing related processes. Electronic and automated invoice processes can return a savings of 60-80% compared to traditional paper processing. Projects typically result in a payback period of 0.5-1.5 years. This report imparts useful information for achieving these results.
E-Discovery Considerations for Lotus Notes Domino Organizations by Sherpa Software
September 2009 - (Free Research) Domino administrators in IT departments have become key players in corporate litigation due to the development of electronic discovery (e-discovery)
procedures over the last several years. This paper will discuss the federal rules of e-discovery as well as introduce several e-discovery products from Sherpa software.
Best Practices in Protecting the Technology Systems Revolutionizing Healthcare by Emerson Network Power
January 2010 - (Free Research) Technology systems such as electronic medical records and digital imaging are revolutionizing healthcare. The continuous operation of these systems has become increasingly critical. Emerson Network Power has developed three centralized UPS configurations specifically for healthcare settings.
FACTS® WDS by Ebix Health, Inc.
January 2001 - (Free Research) FACTS® WDS (Work Distribution System) module is an electronic claim workflow management system for your adjusters.
A Developers How to Strategy (Perspective) on Integrating Open Source BI by Jaspersoft
March 2009 - (Free Research) This guide introduces JasperSoft's application programming interfaces to product and development managers. Learn how JasperSoft's reporting and analytics enhance the quality and value of all applications through seamless integration without the frustration of home-grown and legacy systems that are far too expensive to develop, manage, and maintain.
Improve Storage Utilization and Return on Investment: Best Practices by Arrow/HP
October 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution.
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