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SAP Supports Applications on VMware Platform: An Industry Milestone by VMware, Inc. October 2008 - (Free Research) The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lower Total Cost of Ownership for Mission Critical Applications by Oracle Corporation April 2009 - (Free Research) As companies seek to lower their total cost of ownership, adopt more standards oriented platforms, and leverage existing IT assets while not compromising on the mission critical nature of their business applications, Oracle Tuxedo emerges as the platform of choice. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Migrating Your Legacy IBM Database Environment to the Latest Oracle Technologies by Oracle Corporation December 2011 - (Free Research) This guide reviews the recommended approach for planning and implementing the migration of applications on an IBM Power system running AIX to Oracle’s Sun Fire X4800 Server with the Intel Xeon Processor 7560 running Oracle Linux 5.5 Operating System. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cutting Application Portfolio Costs and Complexity by HP September 2011 - (Free Research) This resource details how, by leveraging modern application portfolio management, businesses can identify redundancies and inefficiencies to cut costs and complexity, access dashboard views that easily identifies which high-cost applications can and should be replaced and more. (BROCHURE) VIEW ABSTRACT | GO TO

Connectivity in context: Deliver application integration in days by IBM December 2011 - (Free Research) This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES by NTR Global October 2011 - (Free Research) To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Benefits of Cloud-Based Integration-Ready Modules by NTR Global October 2011 - (Free Research) Access this brief resource to learn about an innovative support solution that can optimize your support system and increase end-user satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact September 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Metrics for Social Customer Service by SAP America, Inc. July 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems. (EBOOK) VIEW ABSTRACT | GO TO

CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc. April 2007 - (Free Research) Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Inner Circle Guide to Speech Analytics by Calabrio, Inc. January 2012 - (Free Research) Read this comprehensive paper to gain valuable information for getting the most out of a speech analytics system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SecurStor 2500 RAID by Excel Meridian Data, Inc. SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

A Guide for Enterprise VMware ThinApp Deployments by VMware, Inc. February 2011 - (Free Research) This guide provides the insight you need to ensure a successful enterprise implementation of ThinApp, with guidance on deployment of virtualized applications in the enterprise, addressing multiple use cases for physical and virtual desktops, with design considerations of multiple components for each use case. (EGUIDE) VIEW ABSTRACT | GO TO

Virtualizing Tier 1 Applications: A Critical Step on the Journey Toward the Private Cloud by VMware, Inc. January 2010 - (Free Research) This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming CIO Challenges in Global Mobility Management by BlackBerry July 2009 - (Free Research) This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Trancript: Unlock your Back Office and Become a Social Enterprise by Salesforce.com February 2012 - (Free Research) Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Customers, Not Cars Now Drive Auto Importer’s Strategy by SAP America, Inc. January 2011 - (Free Research) Read this Bloomberg Businessweek case study to learn how Israeli auto importer Colmobil Corp. changed its entire organizational structure and business processes, and, as part of the transformation, overhauled its legacy technology infrastructure to improve its customers' experiences and create business growth. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Link Between Cloud-Based Commerce and ERP Value by Ariba, Inc. December 2011 - (Free Research) Read this white paper for an overview of how the cloud enables greater collaboration, transparency and efficiency among hundreds of thousands of trading partners on a global scale. Discover how companies of all sizes can benefit from the effects that cloud computing has on enterprise resource planning (ERP) systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unlock your Back Office and Become a Social Enterprise by Salesforce.com January 2012 - (Free Research) The business value of social and mobile apps can now be harnessed by organizations who are already using SAP applications for their core operations. View this brief video explanation to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data. (VIDEO) VIEW ABSTRACT | GO TO

The Case for Infrastructure Convergence by Intel and HP February 2011 - (Free Research) HP does a Q&A with Cindy Borovick Program Vice President for IDC's Enterprise Communications and Datacenter Networks program, on behalf of HP's enterprise customers. Learn more about infrastructure convergence in this white paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3 Things Business Decision Makers Need To Know About SOA by IFS January 2012 - (Free Research) In this white paper, uncover the three most important things you should know about service-oriented architecture (SOA) in order to be sure you are getting the most efficient and effective performance out of your enterprise application architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Databases and ERP Selection: Oracle Vs. SQL Server by IFS January 2012 - (Free Research) In this paper, learn why the database layer is so important to the software selection of an enterprise resource planning (ERP) system. Also compare Oracle database to SQL Server databases. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Enterprise-Wide Visibility with CA Application Performance Management by CA Technologies. June 2011 - (Free Research) Managing application problems on the mainframe can be inefficient. View this video to understand how a solution that bridges application monitoring across mainframe and distributed systems can aid application performance. Get the information you need to identify and resolve issues sourced to the mainframe from an application perspective. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

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