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Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Power to the Email - How to Quickly Deploy Storage for A Complex Exchange Environment by Dell Compellent May 10, 2011 - (Free Research) Do your administrators need more control over their email storage and archiving? Check out this white paper to learn why Microsoft Windows PowerShell may be the best choice for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Real-Time Decision Management Tips by Red Hat September 29, 2011 - (Free Research) Featured as the concluding half of a two-part series which tackles the toughest pain-points for business decision-makers, this webcast features decision management expert James Taylor, who will join RedHat to discuss "Active Decision Management," the effective combination of business rules and event-based approaches. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Intel Streaming and Virtual Hosted Desktop Study: Benchmarking Results by Dell, Inc. and Intel November 21, 2008 - (Free Research) Read this paper to learn what Intel IT found when they compared the impact on servers and the network for both streaming software and virtually hosted computing models. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc. January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City of Ulm Case Study by Centennial-Software July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Complete Guide to Log and Event Management by Novell, Inc. May 2011 - (Free Research) This white paper will provide you with the information you need to purchase an Event and Log Management soutions. This paper outlines both the upside and downside to using both these services sepearte and together. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Novell Sentinel: Active Event Monitoring for Improved Security and Compliance Management by Novell, Inc. May 2011 - (Free Research) Novell Sentinel represents a turning point for enterprises. Costly, time-consuming, error-prone manual processes can now be replaced with an automated, rigorous and predictable security- and compliance monitoring program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Instantly Responsive Enterprise: Integrating Business Process Management and Complex Event Processing by Oracle Corporation August 2008 - (Free Research) Read this white paper for an explanation of how business process management melds with complex event processing. The combination nets intelligent business processes that react to changing business conditions in real time, providing continuous visibility-in short, an instantly responsive enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SecurStor 2500 RAID by Excel Meridian Data, Inc. SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Preventing Data Corruption in the Event of an Extended Power Outage by APC by Schneider Electric February 2005 - (Free Research) Protecting computer systems with Uninterruptible Power Supply (UPS) hardware is part of a total data center solution, but power management software is also necessary to prevent data corruption after extended power outages. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Errors to Avoid When Commissioning a Data Center by APC by Schneider Electric February 2009 - (Free Research) This paper outlines the ten most common errors that prevent successful execution of the commissioning process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to successfully consolidate your Windows environment by Hewlett-Packard Company July 2010 - (Free Research) HP's Operations Manager 9.00 for Windows allows your organization to spend more time on strategic initiatives by using consolidated infrastructure monitoring tools. Download this evaluation copy and get a hands-on example of how this software works. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Top benefits of consolidating IT events by Hewlett-Packard Company October 2011 - (Free Research) Watch this 30 minute demo to see how HP Operations Manager reduces complexity and helps you use a common approach for both physical and virtual infrastructure, identify root-cause IT problems and eliminate duplication of effort. Understand the impact of IT issues on your business services and applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

International Sports Event Wins with Network Monitoring by HP and Intel June 2011 - (Free Research) Entertainment industry IT professionals looking to improve system reliability and performance are using a new network monitoring solution to improve efficiency and reduce operating costs, while ensuring maximum system availability. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis by Oracle Corporation September 2011 - (Free Research) This IDC study assesses the capabilities of business process platform vendors to support midrange to complex process improvement scenarios. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver Dynamic Business Continuity for the Enterprise with Dell Compellent Live Volume by Dell, Inc. November 2011 - (Free Research) This whitepaper provides solutions to help avoid downtime from planned outages, balance workloads on demand, and easily shift resources across the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

HP Expert Chat – Data Center Transformation in the Cloud Era by Hewlett-Packard Company February 2012 - (Free Research) This essential resource explores how you can evolve your data center into the cloud era. Access a set of interactive online events to help you optimize your data center by implementing an intelligent cloud strategy. Learn where data center transformation is headed and how a smart strategy can lead to increased efficiency and cost savings. (WEBCAST) GO TO WEBCAST

Odds Favor Scientific Games for Infrastructure Uptime by HP and Intel June 2011 - (Free Research) New software is allowing one company in the gaming industry the opprtunity to improve compliance readiness and upgrade security while facilitating failover in the event of an unplanned outage. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leveraging Windows 7 for Better User Support by Global Knowledge March 2011 - (Free Research) This white paper takes a look at some Windows 7 technologies that you may be able to put to use in order to make the transition from XP (or perhaps from Vista) more successful. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rules Management Systems Drive Decisions by Red Hat September 2011 - (Free Research) This webcast, the exclusive first part in a two-part series which tackles the toughest pain points faced by decision-makers, features esteemed decision management expert James Taylor as he discusses the state of the business rules market and the potential for broader adoption of this powerful technology. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Adding Value to Disaster Recovery with Oracle's Sun ZFS Storage Appliances by Oracle Corporation November 2010 - (Free Research) The Oracle disaster recovery solution provides business continuity by replicating both the Oracle database and the entire Oracle Fusion Middleware infrastructure to a standby site. It protects the latest business data and maintains service availability during site maintenance events as well as system failures. Read on the learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware and Dell Solutions for Small to Medium Business: Ensuring Rapid, Reliable and Affordable Disaster Recovery by Dell and VMware February 2009 - (Free Research) Affordable high availability and disaster recovery solutions are critical to the survival of all SMBs in the event of a disaster. Building on years of helping SMBs protect their information, VMware and Dell provide cost-effective and robust data protection, disaster recovery, and high availability solutions. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

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