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HP Business Service Management by Hewlett-Packard Company
February 04, 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.
How to use Collaboration Oriented Architectures by ComputerWeekly.com
November 10, 2010 - (Free Research) Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.
Metrics for Social Customer Service by SAP America, Inc.
July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems.
A Comprehensive Framework for Securing Virtualized Data Centers by Hewlett-Packard Company
January 25, 2012 - (Free Research) As more and more businesses migrate towards cloud computing and virtualization to improve data center efficiency, security challenges must be addressed. This white paper introduces a new platform that is proven to improve security in your virtualized data center environment.
SOA Governance - Framework and Best Practices by Oracle Corporation
December 05, 2011 - (Free Research) Download this white paper to learn how establishing a proper system of service-oriented architecture (SOA) governance can make a difference during implementation.
The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value by SAP America, Inc.
December 31, 2011 - (Free Research) Idea-to-delivery is an approach to delivering customer value that takes into account today's highly volatile, regulated, globally interconnected, and trading partner-dependent business environment. In this paper, find an action plan with the evolutionary steps companies can take today to move toward this new approach.
Application Performance Management: The End User is King by CA Technologies.
January 20, 2012 - (Free Research) A key component of operating a successful IT infrastructure is application performance management (APM), for which business transaction management (BTM) plays an important role in ensuring a positive end-user experience. APM helps organizations focus on end-to-end monitoring, measuring, and resolution of end-user problems.
Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
Virtual Clients for the Efficient Enterprise by Dell, Inc. and Intel
January 2010 - (Free Research) By shifting the focus from physical systems to end-user digital identities, the Dell™ Flexible Computing framework helps simplify image management, hardware transitions, and security through central IT control of virtualized client devices.
Three Keys to Better Data-driven Decisions: What You Should Know… Right Now by SAP America, Inc.
February 2012 - (Free Research) It's time for small to midsized businesses (SMBs) still using outdated business processes and systems to bring their decision-making up to speed with a centralized view of enterprise information. Read this white paper to learn how the right tools can give SMBs the accurate, timely data they need to make informed, strategic business decisions.
Driving Sustained Improvements with Supply Chain Metrics and Analytics by SAP America, Inc.
January 2012 - (Free Research) Managing today's complex, volatile, global supply chains requires the right set of performance metrics as well as the insight into risks and opportunities that analytics provides. Read this paper to learn how to use the widely-accepted SCOR framework to assess and improve your organization's supply chain performance management.
Assessing the Total Cost of Ownership for BI by LogiXML
January 2012 - (Free Research) This report provides mid-market organizations a framework for evaluating the total cost of ownership (TCO) of business intelligence (BI) solutions.
How iPads Enter the Workforce by Citrix
February 2011 - (Free Research) Who could have imagined that a tablet would capture the imagination of employees and IT alike? But the iPad did, and it’s kicked off an arms race for smart mobile devices. This report introduces a simple framework to guide content and collaboration professionals through employee-fueled tablet scenarios and IT-led tablet projects.
Why Virtualization Management Needs Revamping by CA Technologies.
August 2011 - (Free Research) Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems.
3 Secrets of a Successful Data Center by Cisco Systems, Inc.
December 2011 - (Free Research) This white paper provides insight into the rapidly changing business landscape and explains how it is making limitless collaboration and on-demand information sharing possible. Discover a framework that unifies technologies, improves agility, and simplifies operations in the data center.
Fundamental Principles of Network Security by APC by Schneider Electric
July 2009 - (Free Research) This paper covers the fundamentals of secure networking systems, including firewalls, network topology and secure protocols.
Federal BP Whitepaper "Your Network is the New Battlefield" by IBM
January 2012 - (Free Research) Taking a proactive approach to information and network security is vital to combating the ever-increasing multitude of cybersecurity threats. Access today’s whitepaper to learn more about a flexible automation framework for continuous monitoring and management to help maintain network security.
Turning Math into Movies with an HP Converged Infrastructure by HP and Intel
March 2011 - (Free Research) Infinite Frameworks required more bandwidth for additional digital effects sequences in full-length animated feature films but wanted to avoid deploying a new data center. Find out how they employed an HP solution.
Aging ERP: When Old ERP is Too Old by Sage Software
January 2012 - (Free Research) This analyst insight looks at the performance of companies that have more recent enterprise resource planning (ERP) implementations and compare them to companies that have systems over 15 years old.
Configuring Security in SQL Server by Global Knowledge
February 2009 - (Free Research) This document focuses on each level of security, starting at the server level and working our way down to database objects such as Server Security, Database Security, Schema Security and Object Security.
Virtual Data Center E-Zine Volume 36: Selecting the Right System Management Tools by SearchDataCenter.com
December 2011 - (Free Research) System management is a crucial issue in virtual environments, but selecting the most appropriate tools can be extremely challenging. Find out when it's better to deploy a comprehensive system management framework, when point tools are the right choice, and when an organisation should go with both.
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