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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for IT: The Executive Guide to Selecting CRM that Meets IT Needs by Pivotal CRM, a CDC Software solution November 11, 2009 - (Free Research) This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aberdeen Group: Enterprise Strategy Report - Global ERP Functionality Differences by SAP America, Inc. September 17, 2008 - (Free Research) Enterprises looking to compete in a global marketplace must be able to comply with international financial and legal requirements-they must be able to think globally but at the same time act (and comply) locally. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the Most of Mobile CRM: How to Effectively Leverage the Technology by Citrix February 23, 2010 - (Free Research) In this expert podcast, Sheryl Kingstone, director of enterprise research for the Yankee Group, shares best practices for mobile CRM deployments, touching upon BlackBerry and iPhone, and focuses on customer-centric strategies involving mobile CRM. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

20 Steps to Delivering the Perfect Order by Esker Inc. March 02, 2010 - (Free Research) Perfect order management starts with perfect processes, which can help consolidate apps and free up capital. In this podcast, discover 20 steps to delivering the perfect order and learn other tips that can help your organization take a process-view of order fulfillment from expert Ray Wang. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Wireless Networking 101 by Global Knowledge February 11, 2010 - (Free Research) Why would a person or organization be interested in deploying wireless communication in their home or business? This being said, there are some things to think about before jumping into the wireless world. As is usually the case in the wonderful world of networking, whenever one thing becomes simpler, it almost always complicates something else. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Netbooks vs. Notebooks: Matching Systems Form to Function in the Enterprise by Dell, Inc. January 05, 2010 - (Free Research) While netbooks enable easy use of internet and web-based applications at a low price, the computing device still has many limitations in terms or processing power, storage and applications capabilities. Read this IT Briefing to learn the pros and cons of netbooks and other larger format notebook systems. (IT BRIEFING) VIEW ABSTRACT | GO TO

Podcast: Notebooks vs. Netbooks: Matching Form with Function by Dell, Inc. December 21, 2009 - (Free Research) While netbooks enable easy use of internet and web-based applications at a low price, the computing device still has many limitations in terms or processing power, storage and applications capabilities. Listen to this podcast to learn the pros and cons of netbooks and other larger format notebook systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Delivering a Successful SaaS Model with Managed Hosting by Verio January 29, 2010 - (Free Research) Some of the world’s most well-known brands, from Chase Bank to NBC Universal to PepsiAmericas, rely on The Revere Group as their trusted technology advisor. Learn how they were able to achieve increased revenue and fast response to customer requirements with flexible, high performance hosting from Verio. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Windows Server 2008 "Starter" GPOs by Global Knowledge December 2008 - (Free Research) An old Chinese proverb advises us to "preserve the old, but know the new." Microsoft's old template concept has been preserved in the Windows Server 2008 operating system, in the form of what Microsoft calls the starter GPO (Group Policy Object). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Airline Personnel Fain Quick, Easy Access to Flight Information on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

GroupID 5 Suite: Active Directory Provision Tool - Free 60 Day Trial! by Imanami December 2009 - (Free Research) If users are the lynchpin of Identity Management, then groups are the catalyst to security and productivity. Your organization wants to provision users into Active Directory and keep that data accurate. When an organization provisions a user, they want them to be automatically added to the correct security groups and distribution lists. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

MMM Group Case Study: Panduit’s Unified Physical Infrastructure by Panduit January 2010 - (Free Research) In this case study, learn how one company consolidated six Toronto-area locations into a single facility supported by a new data center and featuring a converged IP-based network. In addition, learn how this new facility faced the challenge of needing to reduce the overall environmental footprint. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Sales and Operations Planning: The Key to Continuous Demand Satisfaction by SAP America, Inc. March 2007 - (Free Research) Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Early Lean Adopters Embrace Technology (Aberdeen Group Sector Insight) by SAP America, Inc. June 2009 - (Free Research) Results from Aberdeen Group report, The Lean Supply Chain, indicates that Aerospace and Defense (A&D) manufacturers are 40% more likely to be Best in Class performers - companies that are characterized by having an integrated Lean approach and solution with technology enablers - than their peers from other industries. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Infor CRM Epiphany for Insurance by Infor CRM July 2009 - (Free Research) The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business. (BROCHURE) VIEW ABSTRACT | GO TO

Taneja Group Report: 3PAR Thin Copy Desktop: A VDI Optimized Storage Solution by 3PAR July 2008 - (Free Research) Virtual Desktop Infrastructure enables end users or their hosting providers to provision and manage hundreds of individual, virtual desktops from a set of centrally administered, consolidated servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3 Steps To Securing Your Network And Preventing Common Security Mistakes by Global Knowledge August 2009 - (Free Research) Securing an organization's assets requires work, but there are some basic steps that can simplify the task by taking a one-two-three approach. In this whitepaper, you'll learn how you can sort your security controls by categorizing and grouping them in order to help prevent common security problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ActiveRoles Server: Active Directory Management - Free Trial! by ScriptLogic Corporation April 2009 - (Free Research) Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Cornerstone Group Sees Six-Fold Reduction in Backup Time and Administration by Quantum Corporation October 2009 - (Free Research) The company’s previous tape system wasn’t meeting Cornerstone’s needs, particularly with 50 percent annual data growth. Cornerstone selected the Quantum Scalar i500 intelligent tape library platform due to its modularity, speed and the ability to move to LTO-4 tapes. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

FACTS ADMIN - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Implementing Device Restrictions in Vista and Server 2008 by Global Knowledge January 2009 - (Free Research) With Vista clients and Server 2008 systems, we have a number of new Group Policy settings that allow us to exert some level of control over which devices users can install and use. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orion NetFlow Traffic Analyzer by SolarWinds, Inc. February 2009 - (Free Research) Many networking managers cite lack of visibility into network issues and performance as a common problem. They need the ability to identify which users and applications are consuming the most network bandwidth and which IP addresses are top talkers. Check out this download to learn how the Orion NetFlow Traffic Analyzer provides this information. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM July 2009 - (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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