Virtualization | Data Center Management | Testing and Analysis | Storage Management | Enterprise Systems Management | E-Mail Management | Business Process Management (BPM) | Email Archiving | Help Desk and Call Management | Availability, Performance and Problem Management

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Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Power to the Email - How to Quickly Deploy Storage for A Complex Exchange Environment by Dell Compellent May 10, 2011 - (Free Research) Do your administrators need more control over their email storage and archiving? Check out this white paper to learn why Microsoft Windows PowerShell may be the best choice for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

VMware View Optimization Guide for Windows 7 by VMware, Inc. June 21, 2011 - (Free Research) This document provides guidelines for configuring a standard Windows 7 image to be used within a VMware View™ environment, providing administrators with the information necessary to create a standard image of Windows 7 leveraging the Microsoft Deployment Toolkit or a script-based approach to optimize a traditionally installed Windows 7 VM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intel Streaming and Virtual Hosted Desktop Study: Benchmarking Results by Dell, Inc. and Intel November 21, 2008 - (Free Research) Read this paper to learn what Intel IT found when they compared the impact on servers and the network for both streaming software and virtually hosted computing models. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc. January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualized Exchange Server Best Practices by Microsoft December 06, 2011 - (Free Research) This resource provides guidelines and best practices for deploying Exchange Server 2010 in a virtualized environment. Learn how to take full advantage of the benefits of virtualization without having to exceed your budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Optimized Solution for Enterprise Cloud Infrastructure by Oracle Corporation December 06, 2011 - (Free Research) This guide offers recommendations and best practices for assembling and integrating a range of hardware and software components for virtualized infrastructure. By following these guidelines, IT organizations can take full advantage of an optimized solution, and thereby realizing greater business benefits from their virtualized infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Jumpstart Your Windows Vista Migration With Enteo Client Lifecycle Management From FrontRange Solutions by Centennial-Software July 2008 - (Free Research) This whitepaper serves as a guideline for Vista migration projects, highlights the key challenges and cautions and outlines an ideal approach to successfully migrate to Windows Vista. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City of Ulm Case Study by Centennial-Software July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell™ Reference Architecture Sizing and Best Practices for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc. October 2009 - (Free Research) This paper describes the Dell Reference Architecture, a blueprint or a starting configuration, for Microsoft® Exchange Server 2007 in a virtualized server environment and provides guidelines for designing and sizing the storage for the same using Dell EqualLogic PS Series storage systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Personal vs. Strategic E-mail Archiving with Exchange 2010 by CommVault Systems, Inc. July 2011 - (Free Research) Individuals and organizations often want to retain as much e-mail as possible. Reasons range from convenience to compliance to organizational policy. Some are also the result of court action and legal hold orders. The most common is the individual’s own requirement to keep e-mail as long as possible in a readily accessible log for collaboration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA Reference Architecture by ComputerWeekly.com January 2012 - (Free Research) Download the Open Group Service-Oriented Architecture reference architecture. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

eGuide: Web content management strategy best practices by Ektron, Inc. December 2011 - (Free Research) This e-guide explores the necessities involved in tackling a web content management (WCM) enterprise development project or overhaul, focusing on the need to align IT with business goals. (EGUIDE) VIEW ABSTRACT | GO TO

Federal BP Whitepaper "Your Network is the New Battlefield" by IBM January 2012 - (Free Research) Taking a proactive approach to information and network security is vital to combating the ever-increasing multitude of cybersecurity threats. Access today’s whitepaper to learn more about a flexible automation framework for continuous monitoring and management to help maintain network security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Analyst's take: Benefits of Siemens product lifecycle management software for life sciences by ComputerWeekly.com January 2011 - (Free Research) Siemens product lifecycle management (PLM) Software for life sciences can help medical device manufacturers manage compliance requirements while supporting greater collaboration, ultimately reducing costs while improving patient outcomes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Errors to Avoid When Commissioning a Data Center by APC by Schneider Electric February 2009 - (Free Research) This paper outlines the ten most common errors that prevent successful execution of the commissioning process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Transform Datacenter Application Performance & Scalability by Oracle Corporation June 2011 - (Free Research) This webcast provides guidelines to help organizations optimize their data centers. Learn how you can improve application performance, maximize scalability, and increase the efficiency of your IT infrastructure. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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