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E-Guide: Network Pros Spend Months on Troubleshooting by Dartware January 27, 2010 - (Free Research) The majority of networking professionals spend over two months every year dealing with troubleshooting network performance issues. This expert E-Guide details what you can do to alleviate this drain on resources and get network performance under control. (EGUIDE) VIEW ABSTRACT | GO TO

Software Development and Delivery Performance Measurement and Management: Optimizing Business Value in Software by IBM April 14, 2009 - (Free Research) Read this paper to gain insight into a new performance measurement and management solution that identifies business outcomes and aids decision makers in leveraging the software delivery process to drive innovation and accomplish competitive differentiation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 01, 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Jaspersoft and eBuilder Create Leading Edge Strategic Management Tool by Jaspersoft March 15, 2010 - (Free Research) eBuilder, a provider of Cloud Supply-Chain Management Processes, needed a web-based BI solution to enable clients to swiftly analyze information and make critical business decisions. Jaspersoft’s BI Suite enabled eBuilder to provide visually impactful, easy-to-use strategic measurement and monitoring capabilities for the business B2B supply chain. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Understanding the Business Value of Centralized Virtual Desktops by Hewlett Packard Company and Intel March 10, 2010 - (Free Research) This white paper provides a quantitative measurement of the business value associated with the use of a centralized virtual desktop (CVD) computing architecture. This business value is defined as the expected ROI associated with the successful tactical application of the technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Rational Approach to Automation by IBM March 17, 2010 - (Free Research) Learn how team collaboration, task automation, and extensive measurement and analysis can benefit your organization in this white paper, which can help you automate many of your software production and creation activities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overall Approach To Data Quality ROI by SAP America, Inc. June 02, 2009 - (Free Research) Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company as a whole. This paper from Business Objects examines an overall approach to data quality ROI including 6 key steps to help you realize tangible ROI on your data quality initiative. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc. March 01, 2008 - (Free Research) This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Metrics Ensures Success by IFS July 01, 2007 - (Free Research) Read how GED Integrated Solutions went through the process of identifying and implementing metrics to drive its business process improvement program in 2002 and has since learned many important lessons in how to track and leverage business metrics to improve operational performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective SharePoint Governance: Meeting Business Objectives Through Top-Down SharePoint Administration by AvePoint, Inc. August 01, 2008 - (Free Research) This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient governance strategy appropriate to their organizational needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Demonstrating Business Value: It Pays to Assess and Understand the Total Cost of Ownership of IT Investments by Microsoft Corporation India Pvt Ltd November 02, 2009 - (Free Research) This IDC Analyst Connection takes a closer look at the key parameters in establishing the appropriate financial objectives in an organization's decision-making framework. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

BMC Enhances its Performance Assurance for Mainframes solution by BMC Software, Inc. April 17, 2009 - (Free Research) This research brief examines the new release of the BMC Performance Assurance for Mainframes product. We assess its overall significance and describe the reaction of two early users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Guide to Threat Management by Information Security Magazine March 08, 2010 - (Free Research) Your organizations are under attack from organized groups that are after the lifeblood of your company. This essential guide from Information Security Magazine will identify those attack vectors and tell you how to best secure your critical digital assets. (EGUIDE) VIEW ABSTRACT | GO TO

Networking and Unified Communications Reference Guide by CDW Corporation September 01, 2009 - (Free Research) CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

E-Guide: Virtualization Management-- Expert Guide to Effective Server Virtualization Deployments by CA March 15, 2010 - (Free Research) Read this e-guide to learn tips for improving server consolidation ratios with virtual systems management. Topics covered include improving VM density roles, achieving more efficient VM density ratios, and VSM best practices for server consolidation. (EGUIDE) VIEW ABSTRACT | GO TO

Deployment Guide: Smart Business Architecture for Midsize Networks by Cisco Systems, Inc. July 01, 2009 - (Free Research) This is a deployment guide for Cisco partners and Cisco Systems®, Inc. Engineers whose customer base has 250-1000 connected users. It is meant for the Systems Engineers who will be deploying Cisco solutions at customer locations. It provides engineers step-by-step instructions to deploy these solutions. (EGUIDE) VIEW ABSTRACT | GO TO

Consolidate SQL Server 2008 on Dell 4 Socket - Multi-Core Servers - Using Hyper-V by Dell Inc., Microsoft and AMD September 10, 2009 - (Free Research) This Guide is a companion to How to Guide: Consolidating multiple SQL Server systems onto Dell PowerEdge Servers using Microsoft’s Hyper-V. In this Guide, we use the Dell PowerEdge R900 and PowerEdge R905 as target servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Expert Guide to Cloud Computing Applications and Services by Adaptec, Inc. February 17, 2010 - (Free Research) This expert Pocket E-Guide, brought to you by SearchSystemsChannel.com and Adaptec, provides an overview of the differences between public and private clouds and explores cloud opportunities available for resellers. (EGUIDE) VIEW ABSTRACT | GO TO

Dell Networking Solutions Guide for Microsoft Hyper-V by Dell and Microsoft December 11, 2008 - (Free Research) This solutions guide details the four available networking configurations, and the advantages and disadvantages of each with an emphasis on typical Dell system configuration and the hardware offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Pocket Guide by ShoreTel May 19, 2009 - (Free Research) This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy. (EGUIDE) VIEW ABSTRACT | GO TO

EDI Overview: A Practical Guide to EDI and the TrueCommerce Solution by TrueCommerce, Inc. February 01, 2010 - (Free Research) Electronic Data Interchange (EDI) is a set of standards that collectively provide a common protocol or syntax for transacting business documents electronically. Read this guide to learn more about EDI and how it applies to the TrueCommerce solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Management Planning Guide by Blue Coat August 2008 - (Free Research) This E-Guide explains the changes in traditional network management and how Web 2.0, SOA, IMS and other application-heavy delivery platforms are changing the management requirements. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Essential Guide to Storage Networking for SMBs by EMC Corporation December 2009 - (Free Research) This guide will help you make the critical decisions in your choice of a storage system for you company. It also provides some of the expertise that a smaller organization may lack. The special selection of articles on the following pages will give you a head start in selecting, operating and maintaining your company’s storage. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Earned Value Lite: Making Earned Value Management Work for Every Project by Oracle Corporation May 2009 - (Free Research) Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Centralized Control - Identity and Access Management for Today's Enterprise by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) This expert e-guide lays out many process and security benefits of using a centralized access administration model. Discover the three major phases of the access lifecycle and learn why using a centralized model mitigates security risks when employees are terminated or move within the organization. (EGUIDE) VIEW ABSTRACT | GO TO

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