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Your search for keyword: Help Desk And Call Management Systems returned 1140 results.
 
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Mobile Device Management | Desktop Management | Operating Systems and Subsystems | Wireless Technologies and Mobile Computing | Virtualization | Business Process Management (BPM) | Business Intelligence Solutions | Help Desk and Call Management | Mobile Field Sales/ Wireless Connectivity | Industrial Mobile Computing/ Rugged Handhelds

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Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Top Ten Essentials for Privileged Account Management by FoxT

February 01, 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry

November 2007 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Merging Mobility with Unified Communications by BlackBerry

August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The CIO's Guide to Fixed Mobile Convergence by BlackBerry

June 2009 - (Free Research) Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Microsoft Windows 7, Dell Reduces Support Costs by 25 Percent and Time to Complete Imaging Work by 50 Percent by Dell, Inc. and Intel

September 2009 - (Free Research) Dell is planning to upgrade its 100,000 desktop and portable computers to the Microsoft Windows 7 operating system to help reduce desktop management costs and enhance data security. Read this case study to learn how upgrading to Microsoft Windows 7 helps Dell reduce desktop management costs and enhance data security.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Picking the Right Thin Client by Pano Logic, Inc

November 2009 - (Free Research) This video, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.
(VIDEO) VIEW ABSTRACT | GO TO

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Picking the Right Thin Client by Pano Logic, Inc

December 2009 - (Free Research) This presentation transcript, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Podcast- Picking the Right Thin Client by Pano Logic, Inc

November 2009 - (Free Research) This podcast, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Unified Messaging and Unified Communications by Global Knowledge

February 2009 - (Free Research) This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact

December 2009 - (Free Research) Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BMC SQL Performance for DB2: A Review of the Potential Return on Investment by BMC Software, Inc.

November 2009 - (Free Research) The ever present demand to maximise the value delivered by business-critical applications requires that we optimise the use of all the resources that execute and manage them. BMC Software is one of the major vendors offering such support and has a highly regarded set of solutions collectively called BMC SQL Performance for DB2.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Earned Value Lite: Making Earned Value Management Work for Every Project by Oracle Corporation

May 2009 - (Free Research) Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge

August 2009 - (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desperate Times Call for Strategic Measures, Part II by Atos Origin

November 2009 - (Free Research) This is a follow up to "Desperate Times Call for Strategic Measures" which argued that now is the time to consider an IT transformation project. This article will explore the viability and benefits of upgrading to SAP 6.0.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge

May 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advancing Return on Investment Analysis for Government IT: A Public Value Framework by SAP America Inc

January 2009 - (Free Research) The range and complexity of government information technology (IT) investments makes assessing their returns a daunting prospect. This white paper presents a public ROI assessment framework that addresses the shortcomings in the available methods and models for assessing public returns.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 Review Guide by Global Knowledge

May 2009 - (Free Research) Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ingersoll Rand Increases Business Agility with Microsoft Online Services by Microsoft

May 2009 - (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Fundamentals of a Well-Built SAN by Hewlett-Packard Company

August 2009 - (Free Research) The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desperate Times Calls for Strategic Measures: Get the most out of your SAP ERP System by Atos Origin

November 2009 - (Free Research) In this paper a veteran SAP consultant argues why now is the perfect time implement a Business Process Lifecycle Management (BPLM) enabled ERP system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Home Lab Environment for Cisco Unified Communications by Global Knowledge

February 2009 - (Free Research) This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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