Virtualization | Availability, Performance and Problem Management | Data Center Management | Help Desk and Call Management | Enterprise Systems Management | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Customer Service (General) | Backup Systems and Services | Storage Management | Disaster Recovery

Search Results		1 - 25 of 480 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc. There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc. January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Password Management Survey by LEGACY - DO NOT USE - Siber Systems September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CCNA-Level Troubleshooting by Global Knowledge November 2010 - (Free Research) This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Service Desk Value by FrontRange Solutions Inc. December 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cerner Transforms Healthcare by Intel and HP September 2011 - (Free Research) “For us, it’s all about availability.  These are life-critical systems that we’re hosting, used 24x7.  The HP Mission Critical Partnership helps us meet the challenge.”  Bill Graff, vice president, Cerner Technology Infrastructure, Cerner Corporation.  In this case study, learn how the HP partnership helped Cerner meet service level commitments. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Increasing Availability and Improving Performance of Your WebSphere Infrastructure by CA Technologies. November 2008 - (Free Research) Companies are successfully leveraging IBM's Smart SOA™ Approach based on IBM's experience of working with more than 6550 customers worldwide. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Achieve Workforce Continuity and Keep Your Business Running – No Matter What by Citrix November 2011 - (Free Research) Unplanned business disruptions come at a high cost.  In an emergency situation, desktop virtualization enables displaced workers to continue working from home, on any device – a tablet, a rented laptop, an old PC or a device they just purchased. Discover why desktop virtualization is a vital element of business continuity planning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com January 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM). (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Case Study: Quantum Data Deduplication Solution Provides IFB with Complete Return on Investment in Only Four Weeks by Quantum Corporation June 2009 - (Free Research) How does a dynamic U.K. business get its large customers to entrust it with their data? The answer is to deploy a Quantum data deduplication solution. By implementing a comprehensive disk-to-disk-to-tape (D2D2T) backup and restore infrastructure based on the Quantum DXi-Series.. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Integrated High Performance Disk-to-Disk Backup for Oracle Exadata by Oracle Corporation June 2011 - (Free Research) Read this Oracle white paper for expert insight into disk-to-disk backup for the Oracle Exadata Database Machine with the Sun ZFS storage appliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to tackle trust and co-operation by ComputerWeekly.com November 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell™ Reference Architecture Sizing and Best Practices for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc. October 2009 - (Free Research) This paper describes the Dell Reference Architecture, a blueprint or a starting configuration, for Microsoft® Exchange Server 2007 in a virtualized server environment and provides guidelines for designing and sizing the storage for the same using Dell EqualLogic PS Series storage systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fayetteville State University: University Staff Goes Where Work Takes Them by BlackBerry September 2011 - (Free Research) Access this case study to learn how a university implemented the BlackBerry® Mobile Voice System solution to increase customer satisfaction, decrease number of missed calls and simplify IT needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions by LEGACY - DO NOT USE - Siber Systems September 2008 - (Free Research) This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact September 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Five Easy Steps to Optimizing Your IT Services by CA Technologies. December 2011 - (Free Research) IT service management is filled with complexity due to outsourcing, cloud technologies and customer demands. Watch this webcast to uncover 5 strategies for optimizing your IT services and improving business process management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Inner Circle Guide to Speech Analytics by Calabrio, Inc. January 2012 - (Free Research) Read this comprehensive paper to gain valuable information for getting the most out of a speech analytics system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM June 2008 - (Free Research) Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to successfully consolidate your Windows environment by Hewlett-Packard Company July 2010 - (Free Research) HP's Operations Manager 9.00 for Windows allows your organization to spend more time on strategic initiatives by using consolidated infrastructure monitoring tools. Download this evaluation copy and get a hands-on example of how this software works. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

SAP Supports Applications on VMware Platform: An Industry Milestone by VMware, Inc. October 2008 - (Free Research) The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Traffic Valuation and Prioritization with Riverbed Stingray Traffic Manager by Riverbed Technology, Inc. November 2011 - (Free Research) Every company wants to maximize its network resources, but doing so can be tough when struggling with traffic floods, malicious users, or underperforming applications.  Riverbed® Stingray™ Traffic Manager helps guarantee service levels for your important users by prioritizing key transactions and much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 480 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.