Virtualization | Enterprise Systems Management | Storage Management | Data Center Management | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Disk-based Backup & Storage/ RAID | Availability, Performance and Problem Management | Storage Area Network (SAN)/ Network Attached Storage (NAS) | Network Management | Backup Systems and Services

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Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry November 2007 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Help Desk vs. Service Desk: Which One is Right for You by Numara Software March 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using SLAs to Gain a Competitive Advantage by Blue Coat December 2008 - (Free Research) This whitepaper will discuss these managed service trends and challenges, and will identify the steps to success to meet customers. Escalating application and security requirements. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Presentation Transcript: Helping IT Gain Efficiencies and Reduce Costs - Microsoft System Center by Microsoft February 2010 - (Free Research) In this presentation transcript, experts Sacha Dawes and Kenon Owens discuss topics including best practices to monitor virtual and physical workloads, meet high availability needs, improve CMBD, asset management and integrating a self-managing solution to accelerate troubleshooting and problem resolution. (PRESENTATION TRANSCRIPT) GO TO

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Top Ten Essentials for Privileged Account Management by FoxT February 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize Your Test Data Management Environment with Informatica Data Subset and Data Privacy by Informatica February 2010 - (Free Research) IT companies often struggle to handle explosive data growth. To successfully deploy new applications, they must be tested using real-world data sets. Many companies struggle with cycle times and infrastructure costs.  This demo explains how Informatica’s Data Subset enterprise data growth solution can help untangle complex transactional systems. (DEMO) VIEW ABSTRACT | GO TO DEMO

Recovery Manager for Active Directory by ScriptLogic Corporation April 2009 - (Free Research) Human error and hardware or software failures can easily corrupt Active Directory. AD objects can often be modified or deleted by mistake and faulty scripts can overwrite attributes. The result is unplanned system downtime and lost user productivity. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation April 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Microsoft Online Services Business Value by Microsoft June 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing for 2010: What Cloud Computing Means to Finance by Intacct Corporation March 2010 - (Free Research) Making sure your financial management systems areis cost effective is very important is. It’s just as important as increasing the productivity of your limited staff or making sure your financial system can easily scale as your business grows. This webcast will explain how cloud computing can provide a solution that meets all the above factors;. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Key Issues for Enterprise Storage, 2009 by 3PAR April 2009 - (Free Research) Several issues intersect in a broad set of choices and outcomes involving an IT organization's storage requirements. This research highlights some of the most important questions driving Gartner's 2009 research agenda in the storage space. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Manage the Downturn - Prepare for the Upturn: How to Equip Manufacturers to Succeed in an Economic Recovery by Atos Origin January 2010 - (Free Research) The objective of this paper is to help your business focus on the areas that will enable you to succeed in the downturn and prosper in the years ahead by helping you to reduce costs across your entire business and deliver real improvements in efficiency, growth, and sustainability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuring High Availability for Windows Server 2008 Environments by Marathon Technologies September 2009 - (Free Research) All organizations are becoming increasingly reliant upon their computer systems. The availability of those systems can be the difference between the organization succeeding and failing. This series will examine how we can configure our Windows Server 2008 environments to provide the level of availability our organizations need. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Data Archiving Can Save You Time and Money by Informatica December 2009 - (Free Research) Data volumes and are exploding for many businesses. This data growth degrades performance of business systems and making it harder for organizations to meet their service-level agreements. Listen to this webcast with Joshua Alpern to learn how Informatica’s (ILM) solutions are the cost-effective, long-term answer for your archiving needs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Case Study: Quantum Data Deduplication Solution Provides IFB with Complete Return on Investment in Only Four Weeks by Quantum Corporation June 2009 - (Free Research) How does a dynamic U.K. business get its large customers to entrust it with their data? The answer is to deploy a Quantum data deduplication solution. By implementing a comprehensive disk-to-disk-to-tape (D2D2T) backup and restore infrastructure based on the Quantum DXi-Series.. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobilizing the Service Call Offers Ricoh Numerous Business Advantages by BlackBerry December 2009 - (Free Research) Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell™ Reference Architecture Sizing and Best Practices for Microsoft® Exchange Server 2007 in a VMware® ESX Server Environment using EqualLogic PS Series Storage by Dell, Inc. October 2009 - (Free Research) This paper describes the Dell Reference Architecture, a blueprint or a starting configuration, for Microsoft® Exchange Server 2007 in a virtualized server environment and provides guidelines for designing and sizing the storage for the same using Dell EqualLogic PS Series storage systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How ASG's MetaCMDB Strategy Enables More Effective BSM by ASG Software Solutions February 2010 - (Free Research) This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Citrix XenDesktop: The Best Desktop Delivery System For Today’s Demanding Business Needs by Citrix May 2009 - (Free Research) Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top IT Consulting Firm Utilizes DocAve® to Manage SharePoint Infrastructure of Global Banking Organization by AvePoint, Inc. February 2010 - (Free Research) Read this case study to see how one of the largest IT consulting firms turned to DocAve solutions to provide their clients a robust solution for their collaborative digital workspace and SharePoint administration needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ASG's Business Service Portfolio™ Virtualization Management by ASG Software Solutions February 2010 - (Free Research) Read this paper to learn how ASG’s BSP Virtualization Management allows you to continually optimize and monitor the performance health of your entire physical and virtual environment, in addition to discovering application dependencies and reducing VM sprawl. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Microsoft Windows 7, Dell Reduces Support Costs by 25 Percent and Time to Complete Imaging Work by 50 Percent by Dell, Inc. and Intel September 2009 - (Free Research) Dell is planning to upgrade its 100,000 desktop and portable computers to the Microsoft Windows 7 operating system to help reduce desktop management costs and enhance data security. Read this case study to learn how upgrading to Microsoft Windows 7 helps Dell reduce desktop management costs and enhance data security. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The CIO's Guide to Fixed Mobile Convergence by BlackBerry June 2009 - (Free Research) Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ingersoll Rand Increases Business Agility with Microsoft Online Services by Microsoft May 2009 - (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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