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Your search for keyword: Help Desk Software Comparison returned 670 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Data Center Management | Enterprise Systems Management | Virtualization | Help Desk and Call Management | Storage Management | Wireless Technologies and Mobile Computing | Disk-based Backup & Storage/ RAID | Mobile Device Management | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Availability, Performance and Problem Management

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Optimizing Service Desk Value by FrontRange Solutions Inc.

December 23, 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.

January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Password Management Survey by LEGACY - DO NOT USE - Siber Systems

September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Debunking Security Concerns with Hosted Call Centers by inContact

September 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CCNA-Level Troubleshooting by Global Knowledge

November 2010 - (Free Research) This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Software: Technical comparative on HPUX 11i V3, AIX and Solaris by Hewlett-Packard Limited

February 2011 - (Free Research) This white paper presents a technical comparison of HP-UX 11i v3, AIX 6.1, and Solaris 10 UNIX operating systems, focusing on their functional capabilities in terms of virtualization, reliability, and security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Time Savings and Ease of Deployment Comparison Study - Database Appliance vs Microsoft SQL Server      by Oracle and Intel

January 2012 - (Free Research) Read this research report to discover the results of comparison testing between two database management systems - Oracle Database Appliance and Microsoft SQL Server - in terms of the productivity and cost-efficiency differences.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fayetteville State University: University Staff Goes Where Work Takes Them by BlackBerry

September 2011 - (Free Research) Access this case study to learn how a university implemented the BlackBerry® Mobile Voice System solution to increase customer satisfaction, decrease number of missed calls and simplify IT needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Choosing an Enterprise-Class Wireless Operating System: A Comparison of Android, BlackBerry, iPhone, and Windows Mobile by BlackBerry

November 2011 - (Free Research) When selecting a mobile computing platform, organizations have to keep security and manageability at the forefront of their considerations. Access this comprehensive resource to explore the key criteria in selecting, deploying and managing a mobile operating system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions by LEGACY - DO NOT USE - Siber Systems

September 2008 - (Free Research) This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Usability Comparison of the Top Three Data Modeling Tools by CA ERwin from CA Technologies

October 2011 - (Free Research) Read this white paper to get a comparison of data modeling tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITG Report: Cost/Benefit Case for IBM XIV Systems: Comparing Cost Structures for IBM XIV and EMC VMAX Systems by IBM

July 2009 - (Free Research) New research from the International Technology Group demonstrates that the three-year operating and capital expenses for deployment and use of IBM XIV storage systems average 69 percent less than for EMC VMAX equivalents.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: What cloud innovators really think, a HP CLOUD Webcast by HP Software

May 2011 - (Free Research) This podcast reviews the results of a survey taken by cloud innovators and delves into five best practices to minimize the risk of introducing a cloud environment to the IT shop. Understand necessary steps to manage and secure physical, virtual, and cloud environments across the IT delivery chain and more.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Choosing an Email System for the Mid Sized Business - A comparison by BlackBerry

September 2011 - (Free Research) Many organizations struggle with implementing a cost effective and low maintenance email solution. This paper offers insights into selecting a full featured, cost effective and secure email solution to enable the smaller business, without compromising on performance or scalability.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Comparing the Cost of MDaemon and Microsoft Exchange by BlackBerry

September 2011 - (Free Research) In order to analyze the cost of deploying and managing an email system, Osterman Research undertook a primary and secondary research program. This data was then combined with secondary research in order to develop a cost model that compares MDaemon and Microsoft Exchange. Read on to see how the results may impact your own decision.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing an Enterprise-Class Wireless Operating System: A Comparison of Blackberry, iPhone, and Windows Mobile by BlackBerry

June 2009 - (Free Research) Security considerations remain the single biggest limitation to more aggressive expansion of wireless device usage in many enterprises. This paper will explore some of the key criteria necessary in a mobile OS so that enterprise use of the device will not compromise the integrity of the company's security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The importance of Build-in RAS features in a virtualized world: competitive comparisons by Hewlett-Packard Limited

February 2011 - (Free Research) Read this paper and discover the reliability, availability and serviceability (RAS) features of  HP Integrity Systems: Superdome 2, BL8x0c, and rx2800 i2.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Inner Circle Guide to Speech Analytics by Calabrio, Inc.

January 2012 - (Free Research) Read this comprehensive paper to gain valuable information for getting the most out of a speech analytics system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Diskeeper® 2011: Ensuring maximum Performance on Windows 7 Systems by Diskeeper Corporation

August 2011 - (Free Research) Disk defragmentation software has undergone many changes since it was first introduced to the Windows environment. First-tier defragmentation tools, such as Diskeeper 2011, do far more than just simply defragment a system’s hard drives. Access this exclusive resource to learn about the advantages of Diskeeper 2011, and much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Purchasing hardware for SQL Server by Dell, Inc. and Microsoft

January 2012 - (Free Research) SQL Server performance is highly dependent on how you configure your server's storage subsystems. With that in mind, this e-guide dives into a benefit/cost comparison of the increasingly popular solid-state drive (SSD) trend and explains some of the top mistakes people make when purchasing hardware for SQL Server.
(EGUIDE) VIEW ABSTRACT | GO TO

LAN CAT Pricing Tool / Energy Calculator by Avaya

December 2011 - (Free Research) The Avaya LAN Competitive Analysis Tool (LANCAT) provides a comparison of Avaya products vs. competitors in the industry.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

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