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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Help Desk vs. Service Desk: Which One is Right for You by Numara Software March 05, 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Top Ten Essentials for Privileged Account Management by FoxT February 01, 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry November 2007 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The CIO's Guide to Fixed Mobile Convergence by BlackBerry June 2009 - (Free Research) Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhance the Value of Your Investment in CA Tape Management Options by CA June 2008 - (Free Research) CA Services uses a well-defined project methodology and best practices to help you achieve a smooth installation that delivers business value quickly. Read this paper for more information. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Using Microsoft Windows 7, Dell Reduces Support Costs by 25 Percent and Time to Complete Imaging Work by 50 Percent by Dell, Inc. and Intel September 2009 - (Free Research) Dell is planning to upgrade its 100,000 desktop and portable computers to the Microsoft Windows 7 operating system to help reduce desktop management costs and enhance data security. Read this case study to learn how upgrading to Microsoft Windows 7 helps Dell reduce desktop management costs and enhance data security. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Understanding an OLAP Solution from Oracle by Oracle Corporation September 2008 - (Free Research) This white paper discusses two Oracle OLAP solutions: Oracle's Hyperion Essbase and Oracle Database 11g OLAP Option which share similar characteristics but are individuals with their differences. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Cost-Effective Ways to Enable Fast Recovery by i365, A Seagate Company January 2010 - (Free Research) Data protection is about more than backup. It’s also about the ability to recover data in the event of loss, and to get back to business without delay. Read this white paper to learn 5 ways to ensure the most rapid return to operations and minimize data loss under each recovery scenario your company may face. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Server Quality: Review Your Assumptions by JBoss, a Division of Red Hat April 2008 - (Free Research) Application development professionals have better platform options to choose from than they might think. In this Forrester Research report, you'll learn about factors you should consider as application platforms evolve, four criteria that application development professionals should examine when selecting application server products, and more... (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

AirMagnet Spectrum XT by AirMagnet, Inc. February 2010 - (Free Research) AirMagnet Spectrum XT replaces legacy spectrum analyzer solutions in the market that are expensive; can be used only on legacy PCs; and provides a myopic view on solving WLAN network performance problems due to interference. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Ministry Saves $125,000 with Virtualization, Better Supports International Workforce by Dell and Microsoft January 2010 - (Free Research) The IT staff of Joyce Meyer Ministries, an international nonprofit, wanted to reduce server growth while giving remote offices access to corporate applications. Virtualization was the logical option, but VMware was too expensive to deploy remotely. Read this case study to learn about the features and benefits of the Microsoft solution they adopted. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

OpenBench Labs Analysis: Maximize Storage Utilization and Network Bandwidth Automating Virtual System Backup by CommVault Systems, Inc. February 2010 - (Free Research) Simpana® from CommVault® enables IT to leverage a single solution that integrates backup, archive, replication and storage resource management across physical and virtual servers. Simpana helps IT deal with the challenges associated with critical backup recovery issues within a virtual infrastructure. (WHITE PAPER) GO TO WHITE PAPER

Merging Mobility with Unified Communications by BlackBerry August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data backup and recovery choices for SMBs by EMC Corporation December 2009 - (Free Research) Small- and medium-sized businesses (SMBs) need and deserve the same level of quality found in the data backup and recovery systems of their larger "enterprise" counterparts. Download this SearchSMBStorage.com E-Guide to learn more about alternative storage options that deliver the quality and support while saving you money. (EGUIDE) VIEW ABSTRACT | GO TO

Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in Smaller Organizations by Vision Solutions April 2008 - (Free Research) This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Client Energy Savings Calculator by Dell, Inc. and Intel August 2009 - (Free Research) The Dell Client Energy Savings Calculator is intended to provide a tool that will allow customers to estimate the energy consumed by a computer over a year's time and the resulting cost to operate the system over that period. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge August 2009 - (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Conversion in a System Migration: Best Practices for Compliance and Continuity by Advent Software, Inc January 2009 - (Free Research) This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion. (WHITE PAPER) GO TO WHITE PAPER

Ingersoll Rand Increases Business Agility with Microsoft Online Services by Microsoft May 2009 - (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Maximizing Website Return on Investment: The Crucial Role of High-Quality Search by Google Search Appliance March 2010 - (Free Research) At a time when customers are conscious of new expenditures, organizations are looking to deploy solutions that provide substantive and fast ROI. Read this white paper to learn how Google search solutions provide organizations with a simple way to increase revenues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Which Postgres is Right for Me? by EnterpriseDB Corporation March 2010 - (Free Research) Discover the differences between PostgreSQL, Postgres Plus Standard Server and Postgres Plus Advanced Server and optimize your choice of open source database. You'll learn enough about the different capabilities, modules, and uses for each product to make the best Postgres choice for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions by Global Knowledge September 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Server and Storage eBook, Ch 3 - Assess Your Data Center Storage Needs by Dell, Inc. and Intel August 2009 - (Free Research) Servers play a crucial role in daily enterprise operations. But even the most powerful and resilient servers are useless without adequate storage. Storage solutions contain the operating systems, applications and virtual images needed to operate every server. This eBook chapter will help you better understand your data center storage challenges. (EBOOK) VIEW ABSTRACT | GO TO

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