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Your search for keyword: Help Desk Software Options returned 698 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Optimizing Service Desk Value by FrontRange Solutions Inc.
December 23, 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
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Options for backup in Microsoft virtualization platforms: Best of products and processes by EqualLogic, Inc.
January 30, 2008 - (Free Research) This webcast will look at Windows-based features and options for performing backups, as well as the capabilities of other products such as Microsoft System Center Data Protection Manager.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Password Management Survey by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Build a Business Case for EARP in Today’s Economy by Sage Software
February 2012 - (Free Research) This expert guide helps you build a solid business case for ERP including important questions to ask, how to define your business needs, comparing in-house ERP to Software as a Service (Sass), upgrade options, and more.
(EGUIDE) VIEW ABSTRACT | GO TO

Debunking Security Concerns with Hosted Call Centers by inContact
September 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CCNA-Level Troubleshooting by Global Knowledge
November 2010 - (Free Research) This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Datacenter Operational Efficiency Using Self-Service Provisioning and Advanced Performance Analytics by Dell, Inc. and Intel
February 2011 - (Free Research) To help IT decision makers evaluate their options for addressing datacenter complexity - Dell posed the following questions to Mary Johnston Turner, research director for IDC's System Management Software service. Learn answers to today's most pressing datacenter questions regarding cloud computing, virtualization, provisioning and more.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Fayetteville State University: University Staff Goes Where Work Takes Them by BlackBerry
September 2011 - (Free Research) Access this case study to learn how a university implemented the BlackBerry® Mobile Voice System solution to increase customer satisfaction, decrease number of missed calls and simplify IT needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Financing your EHR Implementation by Intel and HP
September 2011 - (Free Research) Under the American Recovery and Reinvestment Act, healthcare providers who invest in EHR technology may be eligible for financial incentives.  However, because incentive dollars arrive after implementation, many practices continue to see cost as a primary barrier to adoption. Read on to learn about the full range of financing options.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retailers Gain Simple, Budget-Friendly WLAN Options by Aerohive Networks
January 2012 - (Free Research) This whitepaper explores new WLAN architectures and deployment models that have emerged which offer more options to help retailers get what they need while sticking to their budgets.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI Just Got Smarter For SMBs by SAP America, Inc.
January 2012 - (Free Research) Implementing business intelligence (BI) tools can  be daunting for small to midsized businesses (SMBs); challenges can range from bait-and-switch licensing complications to difficulty in integrating with existing systems. However, this situation is poised to change for SMBs. Read this paper to learn how to navigate a successful BI implementation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP Hosting Providers Respond to SaaS with Cheaper, More Flexible Options by Sage Software
February 2012 - (Free Research) This expert guide explores some of the options ERP hosting providers are offering as alternatives to Software as a Service (SaaS).
(EGUIDE) VIEW ABSTRACT | GO TO

Look at Business Size, Budget When Choosing Between SaaS and Hosted ERP by Sage Software
February 2012 - (Free Research) This expert guide explains some of the prominent differences between Software as a Service (SaaS) enterprise resource planning (ERP) software and hosted ERP systems including cost, benefits, and risks of both.
(EGUIDE) VIEW ABSTRACT | GO TO

Pros & Cons of Scale-out and Scale-up NAS by Red Hat
January 2012 - (Free Research) This E-Guide is here to help walk you through the decision-making process and determine which NAS solution is right for you. In this guide you'll learn the pros and cons of scale-out and scale-up NAS options, discover six industries that should always use scale-out systems and more.
(EGUIDE) VIEW ABSTRACT | GO TO

From the Shop Floor to the Front Office: Taking a Fresh Look at Manufacturing ERP Options by IQMS
April 2011 - (Free Research) Selecting a supplier for manufacturing ERP solutions is more important than ever before, due to the increasingly complex set of business processes involved.  Manufacturers now require the ability to share data in real time across all functional areas touching the manufacturing process. This paper takes a fresh look at manufacturing ERP options.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 13 December 2011: Read this week’s special issue announcing the UKtech50 – the 50 most influential people in UK IT. by ComputerWeekly.com
December 2011 - (Free Research) In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now.
(EZINE) VIEW ABSTRACT | GO TO

Adapt your contact center for increased customer satisfaction by inContact
January 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
(VIDEO) VIEW ABSTRACT | GO TO

The Inner Circle Guide to Speech Analytics by Calabrio, Inc.
January 2012 - (Free Research) Read this comprehensive paper to gain valuable information for getting the most out of a speech analytics system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Connectivity in context: Deliver application integration in days by IBM
December 2011 - (Free Research) This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
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