Virtualization | Enterprise Systems Management | Data Center Management | Customer Service (General) | Storage Management | Storage Area Network (SAN)/ Network Attached Storage (NAS) | On-line Customer Support | Backup Systems and Services | Customer Relationship Management (CRM) | Disk-based Backup & Storage/ RAID

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SecurStor 2500 RAID by Excel Meridian Data, Inc. SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES by NTR Global October 12, 2011 - (Free Research) To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wireless - Aironet 350 Series by Cisco Systems The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Speeding Up File Transfers in Windows 7 by Global Knowledge January 10, 2011 - (Free Research) This white paper discusses the tips and tricks that might make file copying quicker for your network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Virtualization 101 - Part 3 The Many Applications of Virtualization by Dell and VMware December 03, 2009 - (Free Research) This presentation transcript explores several virtualization applications, and details 10 common use cases for virtualization and it can help your company improve their IT infrastructure. Discover how to enhance your disaster recovery and high availability plans without draining the IT budget. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Podcast: Server Virtualization 101: Part 3 The Many Applications of Virtualization by Dell and VMware December 03, 2009 - (Free Research) This podcast explores several virtualization applications, and details 10 common use cases for virtualization and it can help your company improve their IT infrastructure. Discover how to enhance your disaster recovery and high availability plans without draining the IT budget. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Server Virtualization 101: Part 3 The Many Applications of Virtualization by Dell and VMware December 03, 2009 - (Free Research) This videocast explores several virtualization applications, and details 10 common use cases for virtualization and it can help your company improve their IT infrastructure. Discover how to enhance your disaster recovery and high availability plans without draining the IT budget. (VIDEO) VIEW ABSTRACT | GO TO

Datasheet: NetApp SnapProtect Management Software by DLT Solutions January 30, 2012 - (Free Research) This white paper introduces a high-speed snapshot technology designed to eliminate these challenges and help you ensure timely and effective data backup and recovery. Learn about the specs of this software solution, and discover how it can serve as a one-stop shop for protecting and recovering your critical application data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Converged Systems: Driving Business and IT Agility by HP and Intel October 27, 2011 - (Free Research) This resource presents how a converged infrastructure solution can help you meet growing business demands while enabling your organization to quickly harness the full potential of virtualization, cloud computing, and next-generation applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud-based services drive healthy revenue growth for Dutch application service provider by HP and Intel October 20, 2011 - (Free Research) Learn how PinkRoccade Healthcare (PRH) implemented a SaaS-based infrastructure to facilitate a high-speed and trustworthy deployment of healthcare applications that use cloud-based services.  PRH made substantial improvements through the use of cloud-based services to advance system management, resource allocation, and achieve data protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Retailers Gain Simple, Budget-Friendly WLAN Options by Aerohive Networks January 13, 2012 - (Free Research) This whitepaper explores new WLAN architectures and deployment models that have emerged which offer more options to help retailers get what they need while sticking to their budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next-gen telecom testing tools evolve for NGN services, IMS networks by Mu Dynamics April 18, 2011 - (Free Research) This e-guide discusses the convergence of voice, video and data on IP Multimedia Subsystem (IMS) networks and how it is driving the need for testing tools that are up to speed. Find out what key players are doing to keep pace and how integrated platforms may eliminate the need for multiple telecom testing tools and simplify the process. (EGUIDE) VIEW ABSTRACT | GO TO

Fluid Data Storage: Driving Flexibility in the Data Center by Dell, Inc. November 15, 2011 - (Free Research) This white paper discusses eight must have Dell Compellent technologies that combine to create new levels of efficiency and flexibility while cutting cost now and in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Greater Performance and Efficiency with Hybrid Storage Pools by Oracle Corporation March 01, 2010 - (Free Research) This white paper provides an overview of hybrid storage pools (HSPs) and how they can help businesses meet the growing demands for storage I/O throughput in today's data-intensive applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Storage in the Cloud - Can you Afford Not To? by Riverbed Technology, Inc. July 01, 2011 - (Free Research) Storing data in the cloud overcomes a serious challenge for IT departments: how to manage the vast, and ever-growing, amount of data that must be protected. This paper makes the business case for cloud storage, outlining where capital and operational costs can be eliminated or avoided by using the cloud for backup and archive storage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Inner Circle Guide to Speech Analytics by Calabrio, Inc. January 25, 2012 - (Free Research) Read this comprehensive paper to gain valuable information for getting the most out of a speech analytics system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Metrics for Social Customer Service by SAP America, Inc. July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems. (EBOOK) VIEW ABSTRACT | GO TO

CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc. April 01, 2007 - (Free Research) Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 18, 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Benefits of Cloud-Based Integration-Ready Modules by NTR Global October 12, 2011 - (Free Research) Access this brief resource to learn about an innovative support solution that can optimize your support system and increase end-user satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Quantum DXi6500 Family of Network-Attached Disk Backup by Quantum Corporation December 14, 2009 - (Free Research) With the DXi6500, IT departments improve backup and restore performance, enhance overall reliability, improve backup in virtual environments, provide improved DR, reduce management overhead, and lower costs. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

DXi 6500: Easy-to-deploy disk backup with deduplication and replication by Quantum Corporation December 15, 2009 - (Free Research) The DXi6500 from Quantum solves complex backup problems simply and affordably by integrating the most advanced storage technology into a simple, pre-configured solution that includes all software licenses in the base price. For all the details, check out this specifications in this data sheet. (DATA SHEET) VIEW ABSTRACT | GO TO

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