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The Deal Zone: Getting Real about IT Outsourcing Agreements by Infocrossing, A Wipro Company December 2008 - (Free Research) This white paper outlines what you need to know to navigate the stormy waters of outsourcing agreement negotiation to arrive safely at harbor with a deal that works. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How To Increase Value and Reduce Risk with Outsourcing Strategies by Ounce Labs December 2008 - (Free Research) This report examines outsourcing practices from 200 of the largest organisations in the UK and the US and provides pointers as to how the most experienced outsourcers are putting in place effective processes to drive the risk out of outsourcing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates, Inc. February 2008 - (Free Research) Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Network Management and Applications Performance Services by Alcatel-Lucent August 2008 - (Free Research) This E-Guide examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Enable Project-Centric Manufacturing with Business Software by IFS July 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Enterprise Network Partner - Management and Transformation by Alcatel-Lucent November 2008 - (Free Research) This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving down Costs While Increasing Efficiency of Fax Communications by Premiere Global Services October 2008 - (Free Research) This document illustrates how outsourcing fax communications allows you to decrease operational costs, scale capacity up and down, meet compliance and security requirements, and reduce vendors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Lean Paradox: Flexible Supply Chain Management and Outsourced Manufacturing by E2open December 2008 - (Free Research) LSI Corporation deployed lean supply chain management practices to significantly cut costs and cycle times. Don't miss your chance to learn how they did it. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Datanomic Business Intelligence and Data Warehousing by Datanomic By using dn:Director to improve data quality and isolate data that is unreliable, organizations are able to optimize the return on investment in BI and Data Warehousing and maximize competitive advantage.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Help Desk Warning Signs: Is it Time to Consider Outsourcing? by ABS Associates, Inc. July 2008 - (Free Research) There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management - Enabling Innovation and Business Agility in Financial Services by Metastorm February 2008 - (Free Research) This white paper explores how Business Process Management enables organizations to meet automation, efficiency and regulatory requirements. Discover how retail banking, investment banking and insurance sectors have successfully leveraged BPM technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Total Economic Impact Of VMware Virtual Desktop Infrastructure - Financial Services Industry by VMware, Inc. December 2008 - (Free Research) Find out how a VMware financial service customer used VMware® View™ 3, formerly VMware Virtual Desktop Infrastructure, to reduce costs, free up office space and increase worker productivity in its remote offices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Regions Financial Corporation Consolidates Electronic Document Delivery and Management with Captaris Products by Captaris, Inc. February 2008 - (Free Research) Discover how a financial institution overcame the challenges of manual processing and lack of integration after a merger and how they consolidated their fax and document storage products and methods into an integrated document delivery solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Truth About Outsourcing Help Desk by ABS Associates, Inc. February 2008 - (Free Research) There are many "myths" that prevent companies from believing a third-party vendor can provide the help desk solution that best fits their needs. In order to uncover fact from fiction, let's take a closer look at ten common myths about hel... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Steps to Secure Internet Single Sign-On by Ping Identity Corporation November 2008 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on with a federated identity management system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Multi-factor Authentication in Managed Security Services and SaaS Deployments by Arcot Systems, Inc. October 2008 - (Free Research) Check out this webcast and learn about current trends in multi-factor authentication strategies, such as Managed Security Services Providers (MSSP) and software-as-a-service (SaaS) deployments. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Top 20 Global Pharma: Replacing Platform™ LSF® with UniCluster Express by Univa UD August 2008 - (Free Research) UniCluster Express from Univa UD is a fully integrated, community-enabled open source cluster software stack with unrestricted support for all its components. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Retail and Online Commerce Infrastructure: Understanding Total Cost of Ownership by Akamai Technologies October 2008 - (Free Research) This white paper provides a comprehensive view of numerous legacy costs as part of a total cost of ownership (TCO) assessment of a retailer's in-house support of its online channel infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Channel Success Stories: Virtualization Case Study: Vitale Caturano by Dell PartnerDirect and Intel December 2008 - (Free Research) Download this Podcast for a first hand account of how one company outsourced its IT operations and the benefits they sought by doing so. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Secure Internet Single Sign-On for Salesforce CRM by Ping Identity Corporation November 2008 - (Free Research) Identity management software has proven itself in terms of functionality, cost savings, user experience and security. PingFederate is a software solution installed on-premise and PingConnect is an on-demand managed service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Government Data Center Network by Juniper Networks, Inc. September 2008 - (Free Research) This paper outlines best practices, technologies and products that support data center architects and engineers responsible for answering the requirements of designing government agencies' data center networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Actuate Performancesoft Suite: Performance Management Solution by Actuate Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dimensions Is Fast! How Fast? Try 60 Times Faster! (Dimensions CM versus Subversion) by SERENA Software, Inc. June 2008 - (Free Research) Not only is Serena Dimensions CM the industry's "most capable software change and configuration management tool", it is also the fastest. That's because it's built for speed, delivering the superior performance that teams need to accomplish their goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IPTV Business Strategies: A Perspective by Alcatel-Lucent February 2008 - (Free Research) This paper provides a perspective on positioning IPTV within an overall market strategy and business model to increase the likelihood of commercial success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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