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How To Increase Value and Reduce Risk with Outsourcing Strategies by Ounce Labs
December 2008 - (Free Research) This report examines outsourcing practices from 200 of the largest organisations in the UK and the US and provides pointers as to how the most experienced outsourcers are putting in place effective processes to drive the risk out of outsourcing.
Combat Your IT Challenges with XenApp 5.0 by Citrix
November 2008 - (Free Research) Address the top challenges facing your organization today - how to reduce application management costs, support telecommuters and outsourcers and ensure business continuity. Explore the requirements and best practices that XenApp 5 brings.
Help Desk Warning Signs: Is it Time to Consider Outsourcing? by ABS Associates, Inc.
July 2008 - (Free Research) There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the...
The Enterprise Network Partner - Management and Transformation by Alcatel-Lucent
November 2008 - (Free Research) This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.
The Truth About Outsourcing Help Desk by ABS Associates, Inc.
February 2008 - (Free Research) There are many "myths" that prevent companies from believing a third-party vendor can provide the help desk solution that best fits their needs. In order to uncover fact from fiction, let's take a closer look at ten common myths about hel...
5 Steps to Secure Internet Single Sign-On by Ping Identity Corporation
November 2008 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on with a federated identity management system.
Secure Internet Single Sign-On for Salesforce CRM by Ping Identity Corporation
November 2008 - (Free Research) Identity management software has proven itself in terms of functionality, cost savings, user experience and security. PingFederate is a software solution installed on-premise and PingConnect is an on-demand managed service.
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