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Metrics for Social Customer Service by SAP America, Inc.
July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems.
Optimizing the Data Center with Energy Efficient Servers by Dell, Inc. and Intel
June 01, 2009 - (Free Research) The Dell Energy Smart architecture provides a comprehensive, system-wide approach to balancing performance and energy use in new 11th-generation Dell PowerEdge servers - capabilities that are critical to simplifying IT and meeting the power and cooling challenges of enterprise data centers.
Why Virtualization Management Needs Revamping by CA Technologies.
August 2011 - (Free Research) Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems.
Midmarket ERP Software Evaluation Tips by Sage Software
February 2012 - (Free Research) This guide provides expert tips for midmarket organizations interested in investing in ERP. Learn how to sift through the clutter to find the perfect system for your needs.
Make over your data center: Virtual-ready infrastructure simplifies IT and increases business value by Dell, Inc. and Intel
March 2010 - (Free Research) By turning to a virtual-ready infrastructure, IT has the opportunity to create a next-generation architecture that fundamentally changes the way data centers work for the future. In doing so, IT has the opportunity to transform its own value to the organization by making the infrastructure more flexible and ready to move at the speed of business.
Extending management of physical devices in VMware virtual environments by Dell, Inc. and Intel
April 2011 - (Free Research) The Dell™ Management Plug-In for VMware® vCenter™ virtual appliance integrates with the VMware vCenter management platform to enable centralized management of Dell servers in virtualized environments from the VMware vSphere™ client.
Accelerating virtual desktop delivery by Dell, Inc. and Intel
April 2011 - (Free Research) The Dell™ Virtual Integrated System (VIS) Self-Service Creator tool streamlines provisioning and virtual desktop management in heterogeneous environments, helping reduce administrative burden, increase responsiveness, and ensure security and compliance.
Controlling virtual machine sprawl for efficient resource utilization by Dell, Inc. and Intel
April 2011 - (Free Research) Dell VIS Self-Service Creator, part of the Dell Virtual Integrated System (VIS) architecture, helps reduce virtual machine sprawl by automating the process of reducing, reusing, and recycling of compute resources in a shared virtual IT infrastructure.
The Total Economic Impact of the Dell Virtual Integrated System (VIS) Portfolio by Dell, Inc. and Intel
December 2011 - (Free Research) This white paper showcases an automated self-service technology that allows authorized users to deploy and monitor resources while improving response time and control. Learn more about this technology and the quantifiable benefits you can expect to see after implementing it.
State of systems management and data center services: 2011 by Dell, Inc. and Intel
September 2011 - (Free Research) Because virtualization and cloud computing separate workloads from physical machines, they add to the difficulties of managing systems within the data center. This expert lesson explores the landscape for systems management and reveals statistical findings concerning systems management technologies and trends.
Optimized virtualization with Citrix, Dell, and Intel by Dell, Inc. and Intel
September 2009 - (Free Research) By taking an end-to-end approach, Citrix, Dell and Intel have integrated their products and made highly flexible, centralized, optimized and virtualized computing a reality. This paper introduces the key components of this approach: simplifying IT, enabling flexible computing, optimizing datacenters, and rethinking the desktop.
A Simple Guide to the Efficient Enterprise by Dell, Inc. and Intel
April 2010 - (Free Research) Recent technology advances in five key areas put efficiency gains on the fast track. Here's how Dell can help CIOs capitalize on virtualization, mobility management, storage optimization, cloud services, and automated IT management.
Privileged User Activity Auditing: The Missing Link for Enterprise Compliance and Security by Centrify Corporation
September 2011 - (Free Research) View this paper to describe how Centrify DirectAudit can solve the security, compliance and third-party access challenges organizations face when auditing and monitoring UNIX, Linux and Windows systems and discover why traditional approaches cannot address the requirements of today's changing environment.
Classification of Data Center Management Software Tools by APC by Schneider Electric
February 2012 - (Free Research) This resource divides the data center management tools into four distinct subsets and provides definitions and examples of each. Learn how you can determine which physical infrastructure management tools are needed to operate a data center.
Using Desktop Virtualization to Drive Quality and Cost Savings in Clinical Computing by Dell, Inc.
August 2011 - (Free Research) Incentives created by the American Recovery and Reinvestment Act are expected to increase EHR adoption and point-of-care computing -- meaning demands on availability and performance are high, while the budgets to manage devices are small. Find out how desktop virtualization can assist with these healthcare challenges.
Forecast: Cloudy with a Chance of Virtualization by Dell, Inc.
September 2009 - (Free Research) Is cloud computing or in-house virtualization the answer to your scalability challenges? Maybe both. Cloud computing and in-house virtualization offer a wide range of complementary capabilities that can help your organization not only scale smoothly, but also simplify your IT infrastructure, reduce data center complexity, and cut costs.
A Guide for Enterprise VMware ThinApp Deployments by VMware, Inc.
February 2011 - (Free Research) This guide provides the insight you need to ensure a successful enterprise implementation of ThinApp, with guidance on deployment of virtualized applications in the enterprise, addressing multiple use cases for physical and virtual desktops, with design considerations of multiple components for each use case.
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