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The Massachusetts Data Protection Law by SearchSecurity.com & SearchCompliance.com
June 18, 2009 - (Free Research) Massachusetts businesses facing down MA 201 CMR 17.00 can meet the challenge with preparation and execution. Read this e-book to learn more about important topics such as identity theft, data breach prevention, mandatory encryption, and getting ahead of the game where Massachusetts data protection law is concerned.
HP Business Service Management by Hewlett-Packard Company
February 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.
Building a performance system for it by Hewlett-Packard Company
November 2011 - (Free Research) Today’s enterprises should have a performance system—a means to transparently measure and manage progress against business goals. This white paper documents the requirements of an effective IT performance system and introduces a set of KPIs and best practices that leaders within different IT domains can use to improve performance.
Metrics for Social Customer Service by SAP America, Inc.
July 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems.
Application Performance Management: The End User is King by CA Technologies.
January 2012 - (Free Research) A key component of operating a successful IT infrastructure is application performance management (APM), for which business transaction management (BTM) plays an important role in ensuring a positive end-user experience. APM helps organizations focus on end-to-end monitoring, measuring, and resolution of end-user problems.
Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
Eguide: Building an energy efficient data center by APC by Schneider Electric
November 2011 - (Free Research) When building an efficient and reliable data center, you must not only be aware of how much information it can hold, but also of the resources necessary to run it smoothly and effectively. This expert e-guide from our editors provides the necessary steps needed for implementing and supporting an efficient, green data center.
Quickcast: Building Optimized Systems for Particular Applications by IBM
July 2011 - (Free Research) Railroads are using intelligent traffic management to actually try to meet service levels and deal with situations like accidents and bad weather. Utility companies are building smarter power grids by analyzing people’s power consumption and using that information to predict that consumption to more efficiently generate power.
AmeriMerchant Video by Avaya
September 2011 - (Free Research) This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system.
Why Virtualization Management Needs Revamping by CA Technologies.
August 2011 - (Free Research) Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems.
Fundamental Principles of Network Security by APC by Schneider Electric
July 2009 - (Free Research) This paper covers the fundamentals of secure networking systems, including firewalls, network topology and secure protocols.
Aging ERP: When Old ERP is Too Old by Sage Software
January 2012 - (Free Research) This analyst insight looks at the performance of companies that have more recent enterprise resource planning (ERP) implementations and compare them to companies that have systems over 15 years old.
Configuring Security in SQL Server by Global Knowledge
February 2009 - (Free Research) This document focuses on each level of security, starting at the server level and working our way down to database objects such as Server Security, Database Security, Schema Security and Object Security.
The 11 security commandments - Jericho Forum by ComputerWeekly.com
November 2010 - (Free Research) The Jericho Forum commandments define both the areas and the principles that must be observed when planning for a de-perimeterized future.
4G mobile phone (LTE) revenue opportunities for business by ComputerWeekly.com
November 2010 - (Free Research) This Whitepaper is based on Juniper Research’s November 2010 report entitled: “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”.
How to Maximize the Use of Your Existing Data Center Floor Space by nlyte Software
December 2011 - (Free Research) Most data centers around the world are running out of floor space. This research gives guidelines on how floor space capacity can be increased and, therefore, costly upgrades and renovations can be postponed or avoided.
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