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Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM October 23, 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Archiving and SAP® Environments: For Business, IT, and Regulatory Requirements by ASG Software Solutions February 22, 2010 - (Free Research) A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Read this paper to find out more about comprehensive archiving solutions in SAP environments and how they can help manage enterprise content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3PAR Cloud-Agile Program Case Study: Freudenberg's Hosting Transforms IT From Cost Center to Profit Center by 3PAR January 15, 2010 - (Free Research) Freudenberg IT hasn’t always been satisfied with the performance and efficiency of its own storage environment. The 3PAR® InServ® E200 Storage Server was the perfect solution for FIT’s requirements for more performance, reliability, scalability, and efficiency and fit the company’s overall strategy of using and developing innovative technologies. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 01, 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Opportunities and Challenges with the Convergence of Data Center Networks by Juniper Networks, Inc. October 10, 2009 - (Free Research) This white paper presents an approach to data center convergence that rethinks the network from the ground up to provide a long-term, future-proof strategy and develop a converged data center fabric with the flexibility to scale to super data centers while driving down the cost and complexity of managing the data center information infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective SharePoint Governance: Meeting Business Objectives Through Top-Down SharePoint Administration by AvePoint, Inc. August 01, 2008 - (Free Research) This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient governance strategy appropriate to their organizational needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge December 2008 - (Free Research) This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Critical Imperatives for Data Protection and Recovery: BEX Innovative Architecture Delivers Holistic Data Protection by Syncsort October 2009 - (Free Research) This paper describes an innovative, unified data protection model – developed by Syncsort – that not only supports each of these imperatives, but leverages them to provide actual return on your business investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Whitepaper: Rapid Bottleneck Identification: A Better Way to do Load Testing by Oracle Corporation October 2009 - (Free Research) Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Rapid Bottleneck Identification - A Better Way to do Load Testing by Oracle Corporation June 2009 - (Free Research) Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Secret of Migration Success: Developing an Effective Migration Strategy by Forsythe November 2009 - (Free Research) In this report, we examine the pressing need within organizations and businesses for migration to advanced platforms, as well as the businessbuilding opportunities companies can leverage from the transition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

White Paper: Windows Server® on WAAS by Cisco Systems, Inc. December 2008 - (Free Research) Windows Server® on WAAS is a jointly developed and supported program from Microsoft and Cisco to optimize branch IT service delivery. Windows Server on WAAS can increase branch employee productivity by delivering LANlike performance of centralized applications and increased efficiency and availability of local IT infrastructure services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers by SAP America, Inc. January 2009 - (Free Research) Hospitals from across the world are facing increased pressure to improve operations from multiple directions. What is needed is a new generation of business intelligence (BI) tools and applications designed with the health care sector in mind, capable of integrating cross and inter-departmental processes and information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Excelling at Enterprise Carbon Management and Sustainability: An Executive Business Frameworkfor Sustainability 2.0 by SAP America, Inc. March 2010 - (Free Research) This paper describes the market drivers (intelligent operational efficiency, competitive differentiation, sustainable growth) for enterprise carbon management and how companies are implementing strategies to address these current and future developments of next-generation sustainability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Plastics Manufacturer Sets Higher Standards of Performance with Rapid ERP Implementation from IQMS by IQMS April 2009 - (Free Research) Read this case study to learn how IQMS's single source enterprise software solution EnterpriseIQ delivered significant results to a leading European plastics manufacturing company. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Managed Services Delivery: From Packets to Applications by Blue Coat April 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Designing the 21st century data center network by Panduit March 2010 - (Free Research) Virtualization is driving innovation in the data center and this is changing the way the data center network should be designed. In this webcast, hear from an industry expert who offers design strategies for developing a data center network that will stand the test of time.  (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Guide: Expert Tips for Disaster Recovery Planning by Vision Solutions February 2010 - (Free Research) Read this expert Pocket E-Guide, brought to you by Search400.com and Vision Solutions, to discover how to develop an effective disaster recovery plan within your organization. Also explore the gap between today’s disaster recovery visions and the reality of many disaster recovery plans. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Virtual Data Center E-Zine - Volume 19: Meeting the Challenges of Virtual System Management by SearchDataCenter February 2010 - (Free Research) Tracking and identifying virtual machines on physical hosts or sorting out the source of I/O bottlenecks requires administrators to do a lot of investigative work. Software management tools can help, but well developed business processes are also important. Learn some tips and tricks to make managing virtual environments a little bit easier. (EZINE) VIEW ABSTRACT | GO TO

Expert Guide to Cloud Computing Applications and Services by Adaptec, Inc. February 2010 - (Free Research) This expert Pocket E-Guide, brought to you by SearchSystemsChannel.com and Adaptec, provides an overview of the differences between public and private clouds and explores cloud opportunities available for resellers. (EGUIDE) VIEW ABSTRACT | GO TO

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc. January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Developers How to Strategy (Perspective) on Integrating Open Source BI by Jaspersoft March 2009 - (Free Research) This guide introduces JasperSoft's application programming interfaces to product and development managers. Learn how JasperSoft's reporting and analytics enhance the quality and value of all applications through seamless integration without the frustration of home-grown and legacy systems that are far too expensive to develop, manage, and maintain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Compliance with GSi Code of Connection (CoCo) with Lumension® Solutions by Lumension May 2009 - (Free Research) The aim of the Code of Connection (CoCo) is to develop the trust required both within and between communities, which then allows more effective use of shared systems and services. This paper addresses some of the key challenges of achieving and maintaining compliance with the GSi Code of Connection (CoCo) for the GCSX. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating and Automating Composite Applications by BMC Software, Inc. November 2008 - (Free Research) This Enterprise Management Associates white paper will describe how new technologies are being used by IT to develop new applications to give a new competitive edge to their enterprises; provide an overview of the new challenges involved; investigate solutions to overcome these challenges; and show how these solutions drive business value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing A Universal Approach To Cleansing Customer And Product Data by SAP America, Inc. June 2009 - (Free Research) Data quality has always been an important issue for companies, and this is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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