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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

ChangeAuditor for Active Directory - Free Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) Microsoft Active Directory, File Systems and Exchange are part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor is the answer. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Cooper University Hospital Utilizes Cisco IPT and Wireless Network to Track Equipment and Enhance Patient Safety by Dimension Data February 25, 2010 - (Free Research) After successful prior engagements, Cooper University Hospital (CUH) asked Dimension Data to implement an IP telephony (IPT) solution for its existing data center and new Medical Coordination Center (MCC). (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Streamlining DO-178B Efforts with Klocwork Source Code Analysis by Klocwork March 01, 2009 - (Free Research) Software development teams aiming to achieve DO-178B certification can streamline their efforts with source code analysis tools. In this white paper, learn how the defect, architecture, and metrics analysis capabilities of Klocwork source code analysis can be used to automate time consuming tasks and achieve key objectives of the DO-178B guidance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What's Happening on Your Shop Floor? by Plex Systems March 31, 2009 - (Free Research) Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Consulting Enterprises - Mapping Database Solutions to Your Needs by Oracle Corporation January 28, 2009 - (Free Research) Guardianship Program is involved in all decisions like paying bills, medical treatments, rent for each person in its system and to manage this they implemented an Oracle Database and Oracle Developer Tool. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Dell's SMART Approach to Workload Automation by BMC Software, Inc. April 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Help Desk vs. Service Desk: Which One is Right for You by Numara Software March 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America, Inc. July 2007 - (Free Research) Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fast Track ERP Implementation: Advice from the Field by IFS June 2009 - (Free Research) ERP implementations don't have to take months or years. This white paper discusses how Colfax Corp. implemented IFS Applications in as little as nine weeks. It presents a case study of Colfax's complex but rapid rollout, and offers fast tracking tips from Colfax Business Analyst Jay Michael. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry February 2009 - (Free Research) In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Virtual Data Center E-Zine - Volume 19: Meeting the Challenges of Virtual System Management by SearchDataCenter February 2010 - (Free Research) Tracking and identifying virtual machines on physical hosts or sorting out the source of I/O bottlenecks requires administrators to do a lot of investigative work. Software management tools can help, but well developed business processes are also important. Learn some tips and tricks to make managing virtual environments a little bit easier. (EZINE) VIEW ABSTRACT | GO TO

Global Threat Trends- February 2010 by ESET January 2010 - (Free Research) Review this report to see what threats had the highest number of detections in the past month according to the results of a sophisticated analysis provided by ESET's ThreatSense.Net®. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP for Green Supply Chain Management In Manufacturing by IFS March 2010 - (Free Research) In this whitepaper, we will address the various drivers for the green supply chain trend, share important considerations for satisfying a green supply chain initiative of a customer or initiating your own green supply chain initiative, and discuss the role of enterprise software like ERP in keeping pace with this industry trend. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: How Dallas Cowboys Merchandising Scored Big with Rapid-fire BI by Tableau Software November 2009 - (Free Research) In this podcast, discover how the Dallas Cowboys adopted BI strategies that optimized their tracking of manufacturing, distribution and sales. Hear from Bill Priakos, Cowboys' COO, as he explains the steps that the team took in being able to get a real-time look into the distribution chain and see trends over time. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How Dallas Cowboys Merchandising Scored Big with Rapid-fire BI by Tableau Software November 2009 - (Free Research) In this videocast, discover how the Dallas Cowboys adopted BI strategies that optimized their tracking of manufacturing, distribution and sales. Hear from Bill Priakos, Cowboys' COO, as he explains the steps that the team took in being able to get a real-time look into the distribution chain and see trends over time. (VIDEO) VIEW ABSTRACT | GO TO

Reducing Risk through Requirements-driven Quality Management: An End-to-End Approach by Hewlett-Packard Company May 2007 - (Free Research) Read this white paper to learn a structured way to manage requirements, and how risk-based requirements and quality management are inseparable from the larger process of managing the planning, test and release of a software system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Batch Processing to Workload Automation by BMC Software, Inc. January 2010 - (Free Research) Download this podcast to find out how IT workload automation can help you improve the efficiency of your overall operations and help your business deliver new applications more quickly. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Storage Systems & Storage Management Track: Thin Provisioning: Keys for Using it to Your Best Advantage by 3PAR August 2009 - (Free Research) Thin provisioning is not new, but there is still confusion about how it works and how to best use it in the data center. In this presentation transcript, Jeff Byrne, Senior Analyst and Consultant, Taneja Group and Christine Taylor, Analyst, Tenaja Group, outline the various approaches and technologies behind thin provisioning. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Storage Systems & Storage Management Track: New Developments in Scale-out vs. Scale-up Data Storage by 3PAR August 2009 - (Free Research) In this presentation transcript, Brian Greenberg, President and CEO, General System Dynamics, explores the distinctions between scale-out and scale-up systems, major use cases for this technology and an assessment of new scale-out/clustered storage systems from major vendors. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Storage Systems & Storage Management Track: The Truth about Virtualizing Storage by 3PAR August 2009 - (Free Research) In this presentation transcript, Marc Staimer, Founder and CDS, Dragon Slayer Consulting, will explain the practical benefits of storage virtualization, including how to assess your environment to determine the cost-effectiveness of virtualization. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Storage Systems & Storage Management Track: Right-sizing Primary Data by 3PAR August 2009 - (Free Research) Most companies allow far too much data to reside on expensive primary storage. In this presentation transcript, Anne Skamarock Research Director, FOCUS, discusses the most effective methods for reducing and managing the data footprint on primary storage -- including tools and techniques. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Storage Systems & Storage Management Track: Tools to Help You Manage Capacity by 3PAR August 2009 - (Free Research) Knowing how much disk capacity you have allocated, how much is actually being used and what's left and available are basics for disk system management. In this presentation transcript, Brian Greenberg President and CEO, General System Dynamics, discusses the tools and best practices that are key to managing disk capacity. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

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