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Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Power to the Email - How to Quickly Deploy Storage for A Complex Exchange Environment by Dell Compellent May 10, 2011 - (Free Research) Do your administrators need more control over their email storage and archiving? Check out this white paper to learn why Microsoft Windows PowerShell may be the best choice for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An End-to-end Messaging Strategy for SMBs by Dell, Inc. and Intel April 29, 2010 - (Free Research) This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

CSC CloudMail for VMware Zimbra by CSC January 26, 2012 - (Free Research) Moving your messaging application to the cloud can help you lower TCO and increase integration by eliminating the need to maintain an in-house email system. Learn how you can enjoy a full suite of email, calendaring, sharing and document management abilities on any desktop or operating system with a cloud-based platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intel Streaming and Virtual Hosted Desktop Study: Benchmarking Results by Dell, Inc. and Intel November 21, 2008 - (Free Research) Read this paper to learn what Intel IT found when they compared the impact on servers and the network for both streaming software and virtually hosted computing models. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc. January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City of Ulm Case Study by Centennial-Software July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps January 2009 - (Free Research) Content provided by Google. This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Business Opportunity with CloudMail and Collaboration by CSC January 2012 - (Free Research) Migrating their in-house email systems to the cloud is an option many businesses are actively pursuing. Discover how choosing a cloud-based email and collaboration suite can help your organization address costs, mobility, scalability, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Errors to Avoid When Commissioning a Data Center by APC by Schneider Electric February 2009 - (Free Research) This paper outlines the ten most common errors that prevent successful execution of the commissioning process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

VMware View Optimization Guide for Windows 7 by VMware, Inc. June 2011 - (Free Research) This document provides guidelines for configuring a standard Windows 7 image to be used within a VMware View™ environment, providing administrators with the information necessary to create a standard image of Windows 7 leveraging the Microsoft Deployment Toolkit or a script-based approach to optimize a traditionally installed Windows 7 VM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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