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Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Norman Regional Health Systems - Case Study by VMware, Inc. January 09, 2012 - (Free Research) Access this case study to learn how Norman Regional Health selected VMware View™ to provide doctors, nurses, and other staff with ready access to clinical applications, such as Meditech, or to imaging servers with X-rays, MRIs, and other medical images. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ExaGrid Systems Named Champion in Disk Backup Vendor Landscape by Info-Tech Research Group by ExaGrid Systems, Inc. February 07, 2012 - (Free Research) As a Disk Backup Champion, ExaGrid received the highest rating from Info-Tech Research Group for its exceptional product architecture and overall vendor score highlighting the company’s ‘exemplary’ strategy and strong viability, reach and channel. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MidMichigan Health - Case Study by VMware, Inc. January 11, 2012 - (Free Research) This case study examines how MidMichigan Health reduces costs and makes it fast and easy for clinicians to access medical records and healthcare applications so they can spend more time with patients. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Michigan Hospital Improves Patient Care with Healthy Infrastructure by Intel and HP September 19, 2011 - (Free Research) At Metro Health, doctors use an electronic medical record (EMR) application to look at a patient’s medical history, enter examination notes and diagnoses, write prescriptions and view test results. Learn how Metro Health improved availability and lowered energy bills with a server approach. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Power to the Email - How to Quickly Deploy Storage for A Complex Exchange Environment by Dell Compellent May 10, 2011 - (Free Research) Do your administrators need more control over their email storage and archiving? Check out this white paper to learn why Microsoft Windows PowerShell may be the best choice for your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Info Tech: Select a Consolidated Storage Platform by Dell Compellent August 02, 2011 - (Free Research) Consolidated network storage is a strategic enabler that forms the foundation for server consolidation and a unified approach to data and system availability and recovery. It also increases efficient use of storage resources through the elimination of waste and effort duplication. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

What you need to know about System Center Virtual Machine Manager by Dell and Microsoft April 08, 2011 - (Free Research) Find info covering the top use cases and requirements for working with System Center Virtual Machine Manager, with details on key features and best practices for SCVMM 2008 R2. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Intel Streaming and Virtual Hosted Desktop Study: Benchmarking Results by Dell, Inc. and Intel November 21, 2008 - (Free Research) Read this paper to learn what Intel IT found when they compared the impact on servers and the network for both streaming software and virtually hosted computing models. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc. January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

City of Ulm Case Study by Centennial-Software July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Ten Errors to Avoid When Commissioning a Data Center by APC by Schneider Electric February 2009 - (Free Research) This paper outlines the ten most common errors that prevent successful execution of the commissioning process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Smarter Commerce for Consumer Electronics White Paper by IBM January 2012 - (Free Research) When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data storage backup security tutorial: Tape encryption and cloud backup by Quantum Corporation September 2009 - (Free Research) Data storage backups are a necessary element of data protection plan, but they're often the biggest source of security woes. Learn everything you need to know about keeping your backups secure in this tutorial. (INFORMATION CENTER) VIEW ABSTRACT | GO TO

VMware View Optimization Guide for Windows 7 by VMware, Inc. June 2011 - (Free Research) This document provides guidelines for configuring a standard Windows 7 image to be used within a VMware View™ environment, providing administrators with the information necessary to create a standard image of Windows 7 leveraging the Microsoft Deployment Toolkit or a script-based approach to optimize a traditionally installed Windows 7 VM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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