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Your search for keyword: Service Organization Management returned 1119 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Application Lifecycle Management(ALM) | Application Management and Maintenance | Application Security | IT Portfolio Management | Enterprise Information Integration/ Metadata Management | Service Oriented Architecture (SOA) | Enterprise Data Protection and Privacy | Business Intelligence Solutions

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How to ensure data privacy compliance in the application testing environment by Compuware Corporation

October 20, 2009 - (Free Research) This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing the Maximum Value from SAP Investments by SAP America, Inc.

March 15, 2010 - (Free Research) From initial identification of a business need to actual engagement, The SAP Services Organization helps you realize maximum value from your technology investments. Our mission is to help your business become a clear enterprise, prepared for risk and uncertainty and able to adjust operations as market conditions change.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Managing IT Complexity-- A CIO Roundtable Discussion by ASG Software Solutions

August 19, 2010 - (Free Research) Join JP Garbani, Vice President and Principal Analyst at Forrester Research and Alan Bolt, CIO at ASG, for a roundtable discussion of complexity issues facing CIOs today. Find out how they are addressing these growing problems within their own IT organizations.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Managing IT Complexity: A CIO Roundtable Discussion by ASG Software Solutions

August 12, 2010 - (Free Research) Join JP Garbani, Vice President and Principal Analyst at Forrester Research and Alan Bolt, CIO at ASG, for a roundtable discussion of complexity issues facing CIOs today. Find out how they are addressing these growing problems within their own IT organizations.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

DNSSEC - Secure DNS For Government by BlueCat Networks

August 31, 2010 - (Free Research) This document examines the standards and guidelines as outlined by NIST, and demonstrates the ways in which BlueCat Network’s DNS solution address these guidelines.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile Decision Services: How IBM ILOG's Business Rule Management System helps Organizations Deliver Fast Time to Value for Business and IT by IBM

December 14, 2009 - (Free Research) This paper explores the challenges that organizations face in trying to deliver quick time-to-value for IT projects and achieve the status of ‘agile enterprise’. It illustrates how IBM's Business Rule Management System (BRMS) can facilitate the alignment of IT with business and support the implementation of an agile decision service (ADS).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the Cloud Relevant: E-Business, IT as a Service, and Everything as a Service by Hewlett-Packard Company

July 21, 2010 - (Free Research) This document explores a scenario that IT organizations could face in the not too distant future, brought about by the advent of the cloud phenomena - one that forces radical change or results in dire consequences for IT as we know it, and perhaps even removing the function altogether. Intrigued? Read more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America, Inc.

June 02, 2009 - (Free Research) Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information management market. The software unifies our leading data-quality and integration solutions - helping your organization to move, transform, and improve virtually any type of data anywhere, at any frequency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc.

January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

The Evolution of IT Operations by ASG Software Solutions

February 2010 - (Free Research) Read this paper to learn how organizations have improved service delivery, and at the same time they have also turned their focus to presenting business value more positively.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMware vSphere 4: The Best Platform for Building Cloud Infrastructures by Dell and VMware

April 2009 - (Free Research) VMware vSphere™, the industry's first cloud operating system, leverages the power of virtualization to transform datacenters into dramatically simplified cloud computing infrastructures and enables IT organizations to deliver the next generation of flexible and reliable IT services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Information Management On-Demand by SecureWorks

May 2010 - (Free Research) SecureWorks offers a breakthrough alternative to software implementations of Security Information Management solutions - an On-Demand solution that can deliver value to your organisation through rapid deployment, ease of use, and On-Demand expertise. Read this paper to learn more!
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.

April 2007 - (Free Research) This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2010 Business Technology Trends for Midsize Enterprises by Hewlett-Packard Company

September 2010 - (Free Research) The leverage of computing systems in all business processes is now so pervasive that Forrester has even proposed replacing the traditional organization title “IT” with business technology or BT. Read this paper to find out so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Healthcare Disaster Recovery: Why Disaster Recovery is Different in Healthcare by BridgeHead Software

July 2010 - (Free Research) This paper will examine the unique challenges faced by healthcare IT professionals as they plan and prepare for the disaster recovery of systems critical to the business of healthcare.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Costs Through Better Server Utilization by Oracle Corporation

April 2010 - (Free Research) IT organizations are faced with service-level pressures that necessitate cost reductions and greater operational efficiency. This white paper highlights how customers can use innovative virtualization and consolidation technologies from Oracle to create substantial savings on their investments in Sun servers from Oracle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Components of Total Cost of Ownership For those considering Cloud Computing and software as a service by CloudOne

July 2010 - (Free Research) In any computing project it's important to perform a full analysis of all the costs and benefits before making decisions to begin a project, migrate a system or make a purchase. This whitepaper applies a model pioneered by The Yankee Group for making these calculations, and applies it to the decisions around tools in the software factory.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales and Marketing: The New Power Couple by Microsoft

December 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Evolving Role of the Business Analyst by IBM

June 2008 - (Free Research) With the advent of Service-Oriented Architecture (SOA), the business analyst now has to think about issues such as IT services and how to define business logic as rules for easier and faster change cycles. Thus, a new position called the business rules analyst has emerged. This article will examine the role of this new star in the business world.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Managing the Performance of Applications in the Cloud by Compuware Corporation

August 2010 - (Free Research) This webcast will provide details of how organizations can get objective, real-time data on the performance and availability of their prospective cloud service providers to assist them in their decision-making process.  Watch this webcast to learn more about how to manage the performance of applications in the cloud.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

More for Less: The Advantages of a Cloud Based Call Center by Contactual, Inc.

March 2010 - (Free Research) This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Compliance Driven Security by SecureWorks

July 2010 - (Free Research) Complying with the PCI DSS is a requirement for any organisation that processes, transmits or stores credit card data. Read this white paper to learn about existing threats, how to effectively implement PCI compliance and the business benefits you'll achieve from it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Scale-out NAS Unifies the Technical Enterprise by Panasas, Inc.

July 2010 - (Free Research) This paper details the compelling benefits created by improving the efficiency and performance of the “Technical Enterprise” with a Scale-out NAS storage infrastructure. Scale-out NAS enhances the traditional file server to provide an unlimited ability to scale capacity and performance across the organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: SOA Implementation by Oracle Corporation

May 2009 - (Free Research) Service-Oriented architecture (SOA) allows organizations to quickly and efficiently respond to changes in the business environment and to leverage such change for competitive advantage. This e-guide features expert insight into the key areas critical to the successful planning and implementation of an SOA.
(EGUIDE) VIEW ABSTRACT | GO TO

CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research) This paper explores core principles companies can use to help them select a CRM system that each customer service user, from executive management on down, feels was built just for them.  
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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