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2011 IT Skills and Salary Report by Global Knowledge March 20, 2011 - (Free Research) This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com November 23, 2010 - (Free Research) Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Private Cloud E-Zine Volume 1: Is Your Company Ready for a Private Cloud? by SunGard Availability Services January 25, 2012 - (Free Research) Though the private cloud seems to be the optimal cloud option, the road to it is by far the bumpiest. Building a private cloud for your organization requires much more than just the construction of the new infrastructure. Are you aware of all the steps you must take before you can begin? Gain expert advice on all things private cloud inside. (EZINE) VIEW ABSTRACT | GO TO

Cisco Unified Computing System: Meet the Challenges of Virtualization with Microsoft Hyper-V by Cisco Systems, Inc. January 11, 2012 - (Free Research) This white paper describes a recommended approach to help you optimize your virtual infrastructure and position your business to take advantage of public and private cloud services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to manage consolidated applications by HP October 07, 2011 - (Free Research) This resource explains how you can lower costs and improve flexibility by migrating your mainframe to open system servers. Discover the three major factors driving organizations to consider migrating application workloads off mainframe environments to open systems solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT matters again by ComputerWeekly.com December 01, 2011 - (Free Research) This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn. (IT BRIEFING) VIEW ABSTRACT | GO TO

Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 18, 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com November 18, 2011 - (Free Research) In this week's Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EVENT) VIEW ABSTRACT | GO TO

Tips for a Master Data Management (MDM) Requirements Gathering Process by DataFlux Corporation February 22, 2011 - (Free Research) The requirements gathering process is a critical first step in MDM initiatives aimed at ensuring that data is consistent across different systems. But making sure to get all the business and technical information needed isn’t easy. This podcast provides expert tips and best-practices that help put MDM projects on the path to success from the start. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

High Availability for Business-Critical IT Services Using Oracle's Sun SPARC Enterprise M-Series Servers by Oracle Corporation May 03, 2010 - (Free Research) Oracle’s Sun SPARC Enterprise M-Series servers, Oracle® Solaris, Oracle Solaris Cluster, and educational and professional services from Oracle can help organizations maximize the availability of business-critical IT services. Continue reading to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 02, 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

CIO keeps Network Rail on track for £1bn transformation by ComputerWeekly.com September 10, 2010 - (Free Research) Network Rail’s CIO, Susan Cooklin, says her biggest challenge is increasing the business literacy of her IT staff. She said the rail company faces a period of restructuring and budget pressures. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five reasons growing SMEs cannot ignore the cloud by ComputerWeekly.com February 16, 2011 - (Free Research) When a growing business cannot justify developing its in-house IT department, the cloud can deliver pay-as-you-go, access to skilled staff and flexibility. But can SME business leaders trust the cloud with security and standardisation? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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