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Metrics for Social Customer Service by SAP America, Inc. July 25, 2011 - (Free Research) This e-book examines the need to adopt new metrics for customer service in response to the new ways they engage customers using social media and networks. Inside, learn how to avoid the common pitfall of adding new metrics to traditional performance measurement systems. (EBOOK) VIEW ABSTRACT | GO TO

Virtual Integrated Solutions Survey by Dell, Inc. and Intel April 26, 2011 - (Free Research) Take the "Virtual Integrated Solutions Survey" and share your input on converged infrastructures, unified fabric & preferred vendors. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Optimizing the Data Center with Energy Efficient Servers by Dell, Inc. and Intel June 01, 2009 - (Free Research) The Dell Energy Smart architecture provides a comprehensive, system-wide approach to balancing performance and energy use in new 11th-generation Dell PowerEdge servers - capabilities that are critical to simplifying IT and meeting the power and cooling challenges of enterprise data centers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Solutions from Sun Microsystems: I Remember When Being Green Meant Compromise by LEGACY - DO NOT USE - Insight June 2008 - (Free Research) For every area of your datacenter, Sun Professional Services has created a tailored assessment service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Health Care Business Intelligence and Analytics Report by SearchHealthIT.com September 2011 - (Free Research) Explore the impact of business intelligence in provider settings, and the results of the SearchHealthIT.com reader survey, in this exclusive report. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

2011 IT Skills and Salary Report by Global Knowledge March 2011 - (Free Research) This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smart  Organisations by ComputerWeekly.com October 2011 - (Free Research) Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Password Management Survey by LEGACY - DO NOT USE - Siber Systems September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 7 February 2012: IT investment priorities by ComputerWeekly.com February 2012 - (Free Research) In this week’s Computer Weekly, we examine exclusive research into the investment priorities of UK IT decision-makers, which shows virtualisation, Windows 7 and security as the top areas for spending this year. We analyse the changing nature of database architecture; and the BBC’s Chief Technology Officer talks about IT plans for the broadcaster. (EZINE) VIEW ABSTRACT | GO TO

Zero-Downtime Migration to Oracle Exadata Using Oracle GoldenGate: A Customer Case Study - Webcast by Oracle Corporation December 2011 - (Free Research) Join this webcast to learn how Oracle GoldenGate's solution eliminates downtime when migrating to Oracle Exadata. You’ll hear directly from Oracle's customer, IQNavigator, and learn how they have benefited from using Oracle GoldenGate with Oracle Exadata. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Quick Start Guide – Oracle SOA Suite 11g by Oracle Corporation December 2011 - (Free Research) By planning for problems now, you can avoid them all together. Check out this white paper, Quick Start Guide for Oracle SOA Suite 11gR1, for an extensive look at how you can properly implement an Oracle service-oriented architecture (SOA) at your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle TimesTen In-Memory Database on Oracle Exalogic Elastic Cloud by Oracle Corporation December 2011 - (Free Research) This white paper describes configuration considerations, best practices and performance results of TimesTen running on Exalogic. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Procurement and Spend Analytics by Oracle Corporation December 2011 - (Free Research) Through complete end-to-end insight into the factors that impact company performance, you can significantly reduce costs, enhance profitability, increase customer satisfaction and gain competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Migrating Your Legacy IBM Database Environment to the Latest Oracle Technologies by Oracle Corporation December 2011 - (Free Research) This guide reviews the recommended approach for planning and implementing the migration of applications on an IBM Power system running AIX to Oracle’s Sun Fire X4800 Server with the Intel Xeon Processor 7560 running Oracle Linux 5.5 Operating System. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datacenter Efficiency with Oracle x86 Blade System Solutions by Oracle Corporation October 2011 - (Free Research) The integration of Oracle's x86 blade systems, Oracle VM, and Oracle Unified Storage appliances, connected with either Ethernet or InfiniBand fabric services, forms a dynamic and elastic infrastructure-as-a-service solution for private cloud deployments. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lower IT Costs with Oracle Database 11g Release 2 by Oracle Corporation August 2011 - (Free Research) Learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2. You’ll discover how its new options and features can help you reduce server and storage costs, improve query performance, and ensure availability during database application upgrades. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Solaris and Sun SPARC Systems – Integrated and Optimized for Enterprise Computing by Oracle Corporation June 2010 - (Free Research) This document is intended for IT architects, system administrators, and developers that want to understand the details of how Oracle® Solaris and SPARC® can improve your application solution environment.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrated High Performance Disk-to-Disk Backup for Oracle Exadata by Oracle Corporation June 2011 - (Free Research) Read this Oracle white paper for expert insight into disk-to-disk backup for the Oracle Exadata Database Machine with the Sun ZFS storage appliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidating Applications with Oracle Solaris Containers by Oracle Corporation May 2010 - (Free Research) Oracle Solaris Containers implement OS virtualization using containers that are designed to provide a complete, isolated, secure runtime environment for applications—and in situations where resources can be managed with sub-CPU granularity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Comprehensive Data Warehousing & BI Solution with Oracle Database 11g by Oracle Corporation October 2007 - (Free Research) This white-paper provides an overview of Oracle Database 11g's capabilities for data warehousing, and discuses its key features and technologies. Discover how to integrate information, perform fast queries, scale to very large data volumes, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Migrating/Upgrading Oracle Database Using Oracle GoldenGate 11g by Oracle Corporation December 2011 - (Free Research) This white paper discusses the procedures for upgrading your Oracle database,— particularly focusing on using Oracle’s real-time data integration software, Oracle GoldenGate— along with the results of such upgrades. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Oracle Virtual Desktop Infrastructure with Oracle's Sun ZFS Storage Appliance by Oracle Corporation July 2011 - (Free Research) This white paper describes the challenges IT organizations face when managing large numbers of user desktop systems and explains how Oracle's integrated desktop virtualization and storage solution can help. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Exalogic Elastic Cloud: Software Overview by Oracle Corporation March 2011 - (Free Research) Oracle Exalogic Elastic Cloud Software is a specific set of enhancements made to the core Oracle Fusion Middleware products to optimize their performance on Exalogic. Read this paper for a software overview. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Exalogic Elastic Cloud: A Brief Introduction by Oracle Corporation March 2011 - (Free Research) Oracle Exalogic Elastic Cloud is the world's first engineered system specifically designed to provide enterprises with a foundation for secure, mission-critical private cloud capable of virtually unlimited scale, unbeatable performance, and previously unimagined management simplicity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Intelligence Enterprise Edition 11g - New Features Overview by Oracle Corporation March 2011 - (Free Research) In this podcast, you'll hear from Matt Bedin, Director for BI Product Management for Oracle, about the many new features and enhancements in Oracle Business Intelligence Enterprise Edition 11g (OBIEE 11g) that will excite both end-users and IT managers. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

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