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LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES by NTR Global
October 2011 - (Free Research) To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.
Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.
Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
Tips for a Master Data Management (MDM) Requirements Gathering Process by DataFlux Corporation
February 2011 - (Free Research) The requirements gathering process is a critical first step in MDM initiatives aimed at ensuring that data is consistent across different systems. But making sure to get all the business and technical information needed isn’t easy. This podcast provides expert tips and best-practices that help put MDM projects on the path to success from the start.
Save Time and Money, Ensure a Smooth, Low-Risk Systems Migration by HP
April 2010 - (Free Research) While IT leaders understand the benefits of moving to current, standards-based infrastructure, the "how" can seem daunting. Read this white paper to learn how the expertise and guidance provided by migration services can ensure a smooth, low-risk, cost-effective migration.
Disk Backup Systems Continue to Evolve to Meet Growing Challenges by Quantum Corporation
February 2012 - (Free Research) Check out this SearchStorage.com E-Guide to learn about recent developments that allow disk to remain a viable backup solution in today's data-intensive environments. In this guide you'll learn about the top challenges associated with disk backup today, and learn about technologies that are evolving in order to overcome them. Read on for more.
SOA and Business Processes: Making the Connection by Oracle Corporation
February 2010 - (Free Research) Read this paper for a discussion of SOA Suite 11g, a family of products that take SOA to a new level and correct some of the problems caused by the very combination of components and multiplication of languages that make SOA a flexible, agile system.
CIO keeps Network Rail on track for £1bn transformation by ComputerWeekly.com
September 2010 - (Free Research) Network Rail’s CIO, Susan Cooklin, says her biggest challenge is increasing the business literacy of her IT staff. She said the rail company faces a period of restructuring and budget pressures.
Analyst's take: Foglight helps telecomms company find savings and boost efficiencies by ComputerWeekly.com
January 2011 - (Free Research) After implementing Foglight, a major telecommunications company gained the ability to monitor and control its entire IT applications infrastructure in greater depth avoiding downtime and extra support staff, while boosting efficiencies of business-critical applications and staff productivity.
Oracle Solaris Operating System: Optimized for Sun x86 Systems in the Enterprise by Oracle Corporation
July 2010 - (Free Research) This document is intended as a technical guide for developers and system administrators that want to understand the precise details of how Oracle® Solaris and Oracle’s Sun x86 systems using Intel® Xeon® processor 5600 and 7500 series can improve your enterprise application solution environment.
Dell Advanced Infrastructure Manager: Technical Guide by Dell, Inc. and Intel
August 2011 - (Free Research) This technical guide underscores the need for certain changes within today's data centers. Discover how you can avoid deploying new hardware to address your top infrastructure pain points and optimize your use of existing equipment instead.
The Value of iLayer Management: A Technical Brief by Quantum Corporation
April 2010 - (Free Research) The following paper examines Quantum’s new Scalar tape libraries with integrated iLayer management. This technology was developed to improve data backup, giving its tape libraries disk-like management features. Read this paper now to get an in-depth look at these new tools.
Data Deduplication Background: A Technical White Paper by Quantum Corporation
February 2011 - (Free Research) The term “data deduplication”, as it is used and implemented by Quantum Corporation in this white paper, refers to a specific approach to data reduction built on a methodology that systematically substitutes reference pointers for redundant variable-length blocks (or data segments) in a specific dataset. Read on to learn more.
Data De-Duplication Background: A Technical White Paper by Quantum Corporation
June 2008 - (Free Research) In this white paper data de-duplication, refers to a specific approach to data reduction built on a methodology that systematically substitutes reference pointers for redundant variable-length blocks (or data segments) in a specific dataset.
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