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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Help Desk vs. Service Desk: Which One is Right for You by Numara Software March 05, 2009 - (Free Research) This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Top Ten Essentials for Privileged Account Management by FoxT February 01, 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry November 2007 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The CIO's Guide to Fixed Mobile Convergence by BlackBerry June 2009 - (Free Research) Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Microsoft Windows 7, Dell Reduces Support Costs by 25 Percent and Time to Complete Imaging Work by 50 Percent by Dell, Inc. and Intel September 2009 - (Free Research) Dell is planning to upgrade its 100,000 desktop and portable computers to the Microsoft Windows 7 operating system to help reduce desktop management costs and enhance data security. Read this case study to learn how upgrading to Microsoft Windows 7 helps Dell reduce desktop management costs and enhance data security. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Merging Mobility with Unified Communications by BlackBerry August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business-Ready Security: Secure Endpoint Solution by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) Microsoft Forefront™ has combined essential capabilities to provide an integrated solution that helps secure corporate endpoints. The Secure Endpoint solution helps protect client and server operating systems from emerging threats and information loss, while enabling more secure access from virtually anywhere. (DATA SHEET) VIEW ABSTRACT | GO TO

A Simple Way To Reduce Mainframe Storage Tape Costs And Complexity by CA February 2010 - (Free Research) CA Vtape™ Virtual Tape System (CA Vtape VTS) is an excellent alternative to expensive hardware virtual tape implementations. Watch this webcast to learn the details. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Vyatta Open Networking by Vyatta Inc. January 2010 - (Free Research) Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies. (DEMO) VIEW ABSTRACT | GO TO DEMO

Improving Employee Productivity with Cisco® Unified Mobility by Global Knowledge August 2009 - (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Critical Lessons to Help You Deal with the To Six SAP ERP 6.0 Upgrade Challenges by Panaya, Inc. March 2010 - (Free Research) This webcast explores the top challenges of an SAP ERP 6.0 upgrade and provides must-know advice, real-world examples, technical tips and other tricks to help you solve them. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Small Ad Agency Expects to Cut Project Time in Half and Accommodate Business Growth by Dell, Inc. and Microsoft December 2009 - (Free Research) Nebraska-based Chemistry Advertising implemented Windows Server® 2008 R2 Foundation to address the issue of a lacking centralized file storage system. The company now has an easy-to-manage system that helps employees to better organize and collaborate on projects. Read this case study to learn more! (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Ingersoll Rand Increases Business Agility with Microsoft Online Services by Microsoft May 2009 - (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CollabNet TeamForge 5.3 by CollabNet January 2010 - (Free Research) Distributed software development teams need tools to help them collaborate efficiently using Agile processes, while meeting regulatory requirements and business objectives. (TRIAL SOFTWARE) GO TO

e-Learning Best Practices as You Begin Your Research into Learning Management Systems by SyberWorks, Inc. March 2008 - (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Red Hat® Linux™ Tips and Tricks by Global Knowledge December 2008 - (Free Research) Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps January 2009 - (Free Research) This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Cloud Computing - Latest Buzzword or a Glimpse of the Future? by Google Apps February 2009 - (Free Research) This paper provides a snapshot of what is happening in the arena of cloud computing. What are the benefits? Why are businesses embracing it? What does it mean to a business owner or executive? How does it affect the workplace? What are the payoffs and the pitfalls? Is it really ready for "prime time"? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Buzz and Benefits: Decoupling Hardware From Software for Greater Efficiency by CDW Corporation September 2009 - (Free Research) Advanced technology allows businesses to get maximum bang out of hardware buck while reducing server counts and support costs. Read this whitepaper to learn how virtualization can help your business get the most out of its server hardware. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Planning & Architecture for SharePoint 2010 by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) The content in the planning and architecture guides IT Pros in the development of conceptual, logical, and physical designs for configuring Microsoft SharePoint Server 2010 features, servers, and topologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

20 Steps to Delivering the Perfect Order by Esker Inc. March 2010 - (Free Research) Perfect order management starts with perfect processes, which can help consolidate apps and free up capital. In this podcast, discover 20 steps to delivering the perfect order and learn other tips that can help your organization take a process-view of order fulfillment from expert Ray Wang. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Getting Ready for Microsoft Windows Server 2008 by Dell, Inc. April 2008 - (Free Research) Read this article to learn about the many capabilities and benefits of Microsoft Windows Server 2008 and how Dell products can help simplify the migration to this new operating system. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Blackboard enriches the educational experience with Dell PowerEdge Blade Servers that provide 99.7% availability in the classroom by Dell, Inc. and Intel August 2009 - (Free Research) Blackboard needs a highly available, very scalable platform for its mission-critical learning management system offered through managed hosting from six global data centers. Ease of set-up and monitoring are of paramount importance. Read this case study to learn how Dell servers and Intel processors make it happen. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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