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Sales and Marketing: The New Power Couple by Microsoft December 01, 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Your Returns Using Event-Based Marketing by Infor CRM July 22, 2009 - (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc. April 17, 2009 - (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing Deployment Challenges in Enterprise Identity Management by Hitachi ID Systems, Inc. June 02, 2010 - (Free Research) This Hitachi ID white paper describes the major challenges in deploying an enterprise identity management (IdM) system, including data cleansing, role engineering and workflow definition and maintenance. The information presented here is derived from hundreds of deployments performed over many years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation September 01, 2009 - (Free Research) When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Process Management Today: Putting theory into practice by ebizQ August 10, 2010 - (Free Research) In this special issue, SearchSOA looks at elements that drive the fervent interest in BPM today, with a special focus on the problems teams run into when they convert theory into practice. Read about workflow do’s and don’ts, BAM strategies, and CEP implementation challenges in this first edition of SearchSOA’s BPM quarterly. (EZINE) VIEW ABSTRACT | GO TO

RightScale Grid: Grid Computing Applications in the Cloud by RightScale August 10, 2010 - (Free Research) Learn about the technologies, workflow and systems architecture of a cloud-based grid computing solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® WDS™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS® WDS™ (Work Distribution System) module is an electronic claim workflow management system for your adjusters. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Polycom UC Intelligent Core: Scalable Infrastructure for Distributed Video by Polycom, Inc. August 2010 - (Free Research) Video is leaving the dedicated video conference room and becoming a standard communication tool and part of the individual's daily workflow. In turn, this trend is having a profound impact on the scalability requirements of the visual communication system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Event - Quality Driven Software Part 1 by IBM May 2010 - (Free Research) Attend this virtual seminar to learn how IBM Rational enhances collaboration, automation, and reporting. Product demonstrations include Enterprise Quality Management, automated functional regression testing, and SOA architecture validation. (VIRTUAL SEMINAR) GO TO

Establish a Strategic Advantage in Managing Change by IBM August 2010 - (Free Research) Join Sue Green, Market Manager for IBM Rational Systems at this webcast as she shows you a structured approach to seizing opportunity and managing change amid the fast pace world and complexity of smarter product development. (WEBCAST) GO TO WEBCAST

Scale-out NAS Unifies the Technical Enterprise by Panasas, Inc. July 2010 - (Free Research) This paper details the compelling benefits created by improving the efficiency and performance of the “Technical Enterprise” with a Scale-out NAS storage infrastructure. Scale-out NAS enhances the traditional file server to provide an unlimited ability to scale capacity and performance across the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc January 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them. (WHITE PAPER) GO TO WHITE PAPER

Mobilizing CRM for the salesforce on the go by Sybase, Inc. March 2010 - (Free Research) Mobilizing CRM systems automates sales processes, increases productivity and enhances customer service. Sybase Mobile Sales for SAP CRM equips sales professionals with the capabilities they need to view and track opportunities, contacts, leads pipeline activity and more from anywhere, anytime. Read this virtual brochure to learn more. (BROCHURE) VIEW ABSTRACT | GO TO

Virtual Event - Quality Driven Software Part 2 by IBM May 2010 - (Free Research) Attend the second part of this seminar, which addresses Enterprise Quality Management, automated functional regression testing, system performance bottleneck identification, and SOA architecture validation. Learn how this solution enhances collaboration, automation, and reporting. (VIRTUAL SEMINAR) GO TO

Introduction to Business Rules: Taking Advantage of Business Rules Management Systems by IBM February 2008 - (Free Research) Business users sometimes try to control and manage business rules without directly having to deal with IT, which isn’t always successful. Using an example from the insurance industry, this article provides an introduction to business rules and the importance of Business Rules Management Systems (BRMS) in bridging the gap between business and IT. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Implementation Brief: Active Endpoints’ ActiveVOS BPMS - ENABLING DYNAMIC GROWTH by Active Endpoints, Inc. August 2010 - (Free Research) Western Governors University was facing student management challenges due to a rapid growth state and was looking for a BPM solution that could incorporate human tasks with automated processes. This paper examines the university’s decision to select a model-driven BPMS over a set of non-integrated tools as the foundation for its SOA architecture. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Embedding Analytics into Processes by SAS Institute Inc. July 2010 - (Free Research) In their latest book, Thomas Davenport, Jeanne Harris and Robert Morison show how companies apply analytics in their daily operations. We see examples of analytics at work within core processes in a variety of business areas. Read this white paper to learn how embedding analytics into your organization's processes can help you. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Power of Virtualization: Consolidated Management Automation by Dell and VMware May 2010 - (Free Research) Virtualization is one of the hottest topics in enterprise computing today, with advocates promoting benefits including improved business efficiency, cost savings, and mission-critical data and application protection. In this note, we examine opportunities to leverage virtualization to automate consolidation and systems management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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