Understanding and Managing Supply Chain Risk by SAP America Inc. Download this white paper and explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated more... >> Discover more offerings from SAP America Inc.

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Supply Chain Optimization | Service Oriented Architecture (SOA) | Customer Service (General) | Supply Chain Management | Contact Center Management | Wireless Security | Wi-Fi | Business Process Management (BPM) | Automatic Call Distribution ACD | Wireless Application Protocol (WAP)

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Using SOA for an Electronic Dispatch and Delivery System by Oracle Corporation June 10, 2009 - (Free Research) A large fuel logistics and delivery company with over 77 fixed based terminals, 2500 trucks, and 3500 truck drivers in 36 states was using a paper and phone based system to deliver over 2 million loads of petroleum per year. PSC was engaged to design the end-to-end solution to automate the company's complex business process. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Complex Event Processing in Transportation & Logistics by Progress Software, Inc. June 19, 2009 - (Free Research) With Apama, you can use the power of complex event processing to deliver true operational effectiveness by correlating business-relevant events from warehouse, transportation and vehicle management systems as well as environmental data from sensors, GIS/GPS devices and RFID systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How To Improve Yard and Supply Chain Performance by Sterling Commerce September 01, 2008 - (Free Research) Traditionally, yard management systems have been implemented on the customer's premises. However, a new generation of yard management systems is emerging, based on the "software as a service" model, which enables smaller yards to cost justify these applications. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Eyes on the Street: How Wireless Video Solutions are Transforming Public Safety by Motorola, Inc. May 2008 - (Free Research) This white paper details how wireless video solutions are transforming the way public safety is run. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Your Telecom and IT Costs with a New Speech-Driven, Mobile Call Center Solution by Nuance December 2008 - (Free Research) This new mobile call center can help you eliminate the need to maintain directories and to add voice mail ports. Join this podcast to learn more about a solution that drastically reduces switchboard staffing costs and improves efficiency. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Blackberry Certification Program: Understanding IT Certifications by BlackBerry August 2008 - (Free Research) In this session, Esper Chawah explains the fundamentals of high stakes certification programs as well as the IT certification exam process. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IP Transformation and Stakeholder Engagement - Managing Stakeholders during Complex Change Programs by Alcatel-Lucent November 2008 - (Free Research) This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Motorola Authorized Channel Partner Program: Wireless Broadband Solutions by Motorola, Inc. August 2008 - (Free Research) Motorola is introducing the Wireless Broadband Channel Partner Program, a plan that offers the successful ingredients for greater profits and true customer loyalty for your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Identity-Enabled Web Services: Standards-based Identity for Web 2.0 - Today by Ping Identity Corporation June 2009 - (Free Research) Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing Web Services has been a challenge until recently. This White Paper discusses how Identity-Enabled Web Services works, and why it is important. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Procurement Guidelines You Can't Afford to Ignore by StarCite August 2008 - (Free Research) Here is a list of 5 guidelines that companies should keep in mind as they create their spend management program: Data Consolidation, Preferred Vendor Program, Legal Oversight, Company-wide Visibility and Coordination. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

HIPAA and Beyond: How to Effectively Safeguard Electronic Protected Health Information by Lumension August 2008 - (Free Research) This white paper details how to go beyond HIPAA by showing how to use HIPAA as the starting point for your security program, and then using best practices and Lumension Security solutions to improve your overall security posture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aberdeen Report: The Advanced Sourcing & Negotiation Benchmark Report by SAP America Inc January 2007 - (Free Research) Enterprises that employ advanced sourcing strategies are positively impacting product development cycles and building stronger supplier relationships by making better, more informed decisions. Get the details in the results of this Aberdeen Group survey. (BOOK) VIEW ABSTRACT | GO TO

Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to Effective Implementation by StarCite August 2008 - (Free Research) In studying the best practices in strategic meeting management, there's proven evidence that a "managed" meetings program can generate significant and immediate cost savings for corporations of all sizes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves May 2008 - (Free Research) Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their legacy system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Getting Started with LINQ to XML by Global Knowledge December 2008 - (Free Research) LINQ is an acronym which stands for Language Integrated Query. This new technology comes built into the .NET Framework 3.5 and can be used with any of the different languages that run under .NET. This paper serves as an introduction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

User's Guide to Office 2007 - No Need to Wait, Deploy It Now by Global Knowledge December 2008 - (Free Research) It seems we're always dragged kicking and screaming into the newest operating system, programs, or hardware systems. Office 2007 is quite an initial adjustment yet it is one the most functional products from Microsoft in a while. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Compliance Costs with an Integrated Program of Governance, Risk and Compliance (GRC) by SAP America Inc November 2006 - (Free Research) Learn how an integrated program of governance, risk and compliance (GRC) can reduce compliance costs, build valuable stakeholder trust and increase transparency for improved decision making and opportunity awareness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Introduction to Complex Event Processing and its Role in Modern IT Architectures by Progress Software, Inc. May 2009 - (Free Research) Complex Event Processing enables you to respond to fast-changing conditions, take advantage of opportunities, and pre-empt threats. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Loss Prevention: Keeping Sensitive Data out of the Wrong Hands by Symantec Corporation October 2008 - (Free Research) Data security breaches pose a serious threat. Companies need to reduce risks associated with exposing customer data, losing intellectual property, or violating compliance obligations. Learn more about DLP issues, strategies and solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation June 2008 - (Free Research) Operational data governance is the process of evaluating data to see if data effectively satisfies the organization's business needs. This is measured with a "data quality scorecard", a management tool for monitoring organizational performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Revisiting Your Sourcing Contracts in a Down Economy by Accenture May 2009 - (Free Research) It's always important to be diligent about the money we spend on our sourcing contracts - especially in this current economic crisis. This podcast covers how to understand key contractual terms, commitments and options for significant sourcing contracts and how to launch a cost reduction program - using your suppliers help. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Q&A for Determining Whether Oracle Advanced Customer Services Is Right for You by Oracle Corporation December 2008 - (Free Research) Oracle Advanced Customer Services can be a valuable investment. Read this whitepaper to assess the level of services offered and help determine if this investment can benefit your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Ajax Experience 2008: 15-minute Lightning Rounds by The Ajax Experience November 2008 - (Free Research) The Ajax Experience features ten "lightning round" sessions on new, hot topics in Ajax development. These sessions have been combined into one webcast (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The ROI of Data Governance: A Revenue Generation Perspective by DataFlux Corporation June 2008 - (Free Research) Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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