IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Data Security | Enterprise Systems Management | Virtualization | Network Management | Security Monitoring | Compliance Management/ Sarbanes-Oxley Compliance | IT Training and Certification | Business Process Management (BPM) | Security Policies

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

CCNA Review: Understand What Types of Information Will be Required to Pass the CCNA Test by Global Knowledge Network, Inc. April 2005 - (Free Research) This document is part of the Global Knowledge Course Review Series, and the review contained will help you understand which types of information the CCNA certification exam covers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Tips for a Pain Free ERP Implementation by Plex Systems July 2010 - (Free Research) Your next software implementation doesn’t have to be a nightmare. It can be done faster and with less training and without the need for upgrades or continued training. Read this paper to learn about the Plex Online implementation and training process, a process perfected over hundreds of successes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc. March 2006 - (Free Research) The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Decision Services: The Next SOA Challenge by ILOG, an IBM Company April 2008 - (Free Research) This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Why Mission-Critical Business Intelligence Needs IBM System Z9 (and Vice Versa) by Information Builders December 2007 - (Free Research) Organizations often limit business intelligence to a few back-office analysts, using tools that cost too much and are more complex than the average information worker can handle. Attend this Webcast to learn about new, innovative technologies that will help deliver timely, accurate information to everyone from managers to analysts to customers. (WEBCAST) GO TO WEBCAST

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle by Global Knowledge Network, Inc. December 2005 - (Free Research) This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Scoop on the New CCNA and CCNP Specializations by Global Knowledge September 2009 - (Free Research) There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tough Love: When IT Security Hurts Your Business by Global Knowledge May 2009 - (Free Research) As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cost Effective Security and Compliance with Oracle Database 11g Release 2 by Oracle Corporation September 2011 - (Free Research) Consolidation, outsourcing and cloud computing are just a few of the business initiatives driving IT organizations to focus on data security. Companies have moved beyond securing the network perimeter and made strengthening security controls around data a top priority. Read this whitepaper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Successful EHR Change Management by Intel and HP September 2011 - (Free Research) There are many factors to consider when rolling out an EHR implementation, and one of the most important is getting your people behind the change. This paper provides insight into where your staff may be in terms of resistance to or support for a new EHR system, and the necessary tools, training and support to transition successfully. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An insider’s look at security strategy centered around desktop virtualization by Citrix January 2012 - (Free Research) Citrix Systems has implemented an information security strategy and business continuity plan - on the foundation of desktop virtualization - that incorporates technology and best practices designed to mitigate risk while supporting business agility and growth. View now to join a Citrix security insider to explore the benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Based Disaster Recovery for SAP® by Symmetry Corporation (E-mail this company) January 2012 - (Free Research) The impacts of a system outage are felt within minutes of the incident and range from production and shipping stoppages to lost business, industry penalties and failed audits. Read this paper to learn how a disaster recovery (DR) plan based in the cloud mitigates these risks and protects the interests of shareholders, investors and customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Payables 2011: Efficiency, Visibility and Collaboration in the Financial Supply Chain by Ariba, Inc. January 2012 - (Free Research) In this e-book, learn about a study based on the responses of 116 professionals between July and August of 2011 that examines best practices of high-performing organizations to discover which aspects of invoice receipt, approval processing, payment, and audit serve differentiate them from their lower-performing counterparts. (EBOOK) VIEW ABSTRACT | GO TO

Assuring Regulatory Compliance in Your Mainframe Environment by IBM June 2008 - (Free Research) In this webcast you will get an over of the regulatory context and the issues compliance raises for the IBM mainframe environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Automating GRC and Endpoint Compliance; Real-world Issues, Considerations, and Results by ForeScout Technologies, Inc. May 2011 - (Free Research) How can you improve security compliance AND save money? Through automation. Watch this webcast to hear a real-world story about how one organization is saving $400,000 per year by linking ForeScout Technologies’ NAC system to ArcSight’s SIEM platform. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Webinar: Powerful Control of Privileged Users by CA Technologies. December 2010 - (Free Research) Privileged users have access to your most valuable data and systems, and without proactive management, your organization is at risk of substantial loss. View this webcast to understand the importance of managing privileged users. Explore the challenges organizations face, and available solutions to protect against potential breaches. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Top benefits of automating your IT services by Hewlett-Packard Company July 2011 - (Free Research) Access this exclusive resource to discover a software that can help you reduce the time, cost and risk associated with managing your IT operations by automating your IT processes. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

PCI DSS Compliance with Riverbed Stingray Traffic Manager and Stingray Application Firewall by Riverbed Technology, Inc. January 2012 - (Free Research) PCI DSS is mandatory for any business that handles confidential cardholder data. Riverbed® Stingray™ Traffic Manager and Stingray Application Firewall Module help with many parts of the PCI DSS specification, notably the web application firewall (WAF) requirements of section 6.6. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Tips to Help You Prepare for the Updated 2012 CISSP Exam by Global Knowledge December 2011 - (Free Research) The Certified Information Systems Security Professional (CISSP) exam is scheduled for an update in January 2012. Find out how you can prepare and pass the updated exam in this tip guide. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Introduction to Cloud Computing: Entering the Private Cloud Chapter 2: Priming Data Center Infrastructure for a Private Cloud by Dell, Inc. and Intel May 2011 - (Free Research) More IT pros are considering implementing a cloud environment, but they soon realize that building a private cloud means overhauling their entire existing data center infrastructure. Learn how moving to the cloud takes more than putting a layer of cloud management software on top of your existing servers, storage and networks. (EBOOK) VIEW ABSTRACT | GO TO

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