IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Disk-based Backup & Storage/ RAID | Business Process Management (BPM) | Backup Systems and Services | Software Configuration Management (SCM) | Managed Care (HMO/ PPO) | Managed Security Services | Virtualization | Enterprise Information Integration/ Metadata Management | Build Management

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Storage Explained: Cloud Storage Defined by 3PAR October 06, 2009 - (Free Research) Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Ten Steps to Better Requirements Management by IBM October 01, 2008 - (Free Research) Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL v3: Making Business Services Serve the Business by ASG Software Solutions October 01, 2009 - (Free Research) ITSM is an IT management approach focused on end-to-end services rather than individual technology components. It is more aligned with the customer view of IT than the technology view. Read this paper to learn how business service management takes ITSM to the next level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Your Returns Using Event-Based Marketing by Infor CRM July 22, 2009 - (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Governance in an IBM Lotus Software Environment by Sherpa Software January 16, 2009 - (Free Research) This document describes concepts and definitions for governance, elements of governance, distinguishing myth from reality, approaches that go beyond "just good enough", control frameworks etc. (IT BRIEFING) VIEW ABSTRACT | GO TO

ITIL®,the CMS and You by BMC Software, Inc. August 20, 2009 - (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Windows Server 2008 R2 FAQ by Dell, Inc. February 2010 - (Free Research) This document contains frequently asked questions and their answers on Windows Server 2008 R2. Questions convered include the definition of the product and what's new in the 2008 release. (DATA SHEET) VIEW ABSTRACT | GO TO

Top 10 Tips for Successful Access Control by FoxT September 2008 - (Free Research) This paper offers a practical guide to implementing fine-grained access controls with ten aspects that are important to consider when planning an implementation of fine-grained access controls in a corporate server environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Decision Checklist: Remote Access by Juniper Networks, Inc. March 2010 - (Free Research) Today’s mobile workforce is putting a priority on selecting the right remote access solution for your organization. We’ll help you decide which best fits your company’s needs and enables your remote workers and partners to securely access the files, systems and networks they need. Read more to find out! (EGUIDE) VIEW ABSTRACT | GO TO

BayHealth Medical Center Increases Retention, Improves Disaster Recovery with ExaGrid by ExaGrid Systems, Inc. March 2010 - (Free Research) Bayhealth, and award winning health care company, had been backing up the facility’s data to its storage-area network (SAN) for some time, but without data deduplication, disk space had become a serious issue. To get the disaster recovery coverage they needed, they chose a two-site ExaGrid system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Forrester: The Total Economic Impact of WAN Optimization by Cisco Systems, Inc. June 2009 - (Free Research) This updated Forrester Research study, commissioned by Cisco Systems and Microsoft, focusses on the potential return on investment (ROI) of adopting Cisco Wide Area Application Services (WAAS) and adds the value associated with the future flexibility option of deploying Windows Server on WAAS to the branch offices. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Presentation Transcript: Smart Tactics to Build Storage Solutions in Virtual Environments by PC Connection March 2010 - (Free Research) Storage virtualization has become a prominent solution in the IT world by offering continued benefits and a lower cost infrastructure. This webcast examines the benefits and top challenges with storage virtualization and approaches to build storage solutions for virtual environments. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Podcast: Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc. March 2010 - (Free Research) This podcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Four Seasons Resort Aviara Speeds Backups, Increases On-site Retention with ExaGrid by ExaGrid Systems, Inc. March 2010 - (Free Research) When Four Seasons Resort Aviara's IT department decided to look for a faster, more reliable approach to backups, they chose a disk-based backup system from ExaGrid after evaluating competing solutions. The ExaGrid works alongside the resort’s backup application, Symantec’s Backup Exec. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Financial Institution Banks on Disk Backup With Deduplication for Faster, More Efficient Backups by ExaGrid Systems, Inc. March 2010 - (Free Research) When BankWest’s IT department found it more and more difficult to keep up with backup demands using tape, they turned to ExaGrid’s disk-based backup system because of its powerful deduplication technology, its ability to easily scale and low cost. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

7-Eleven Stores Ring Up Better Backups with ExaGrid by ExaGrid Systems, Inc. March 2010 - (Free Research) When 7-Eleven Stores needed a disk-based backup system to streamline its nightly data protection procedures, they turned to a two-site ExaGrid system. Read this case study for the details. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Virtual Backups - Painful Management, Duplication of Work …Or, NOT? by AppAssure Software March 2010 - (Free Research) Companies everywhere are experiencing the cost reductions and process improvements that come with that jump to virtual computing.Yet there’s one critical element of your basic, run-of-the-mill systems administration that hasn’t necessarily gotten easier:  Backup and restore. Learn of the pitfalls in today's multiple, virtual backup perspectives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Proactively Controlling Access to Patient Data by FoxT July 2009 - (Free Research) In a typical healthcare organization, hundreds to thousands of medical and support staff need to access patient data to do their job. How do you effectively enforce access controls to hospital information systems without hampering medical care efficiency and effectiveness? Read this paper and learn how. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi IT Operations Analyzer - Topological List View Enhances Ability to Monitor Complex IT Systems by Hitachi Data Systems April 2009 - (Free Research) For many midsized and large businesses, IT infrastructure is more than just the data center - it is what runs the business. Ensuring that mission critical systems perform efficiently and reliably amid the complexity of multivendor, multiplatform infrastructures can become an insurmountable task without the right tools. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi IT Operations Analyzer Software: Smart and simple data center performance and availability monitoring by Hitachi Data Systems June 2009 - (Free Research) Designed to help you streamline IT operations, improve customer service levels, reduce total cost of ownership (TCO) and boost efficiencies, the IT Operations Analyzer is easy to deploy and manage across the data center without specialized training or knowledge. (DATA SHEET) VIEW ABSTRACT | GO TO

Smart Tactics to Build Storage Solutions in Virtual Environments by PC Connection February 2010 - (Free Research) Storage virtualization has become a prominent solution in the IT world by offering continued benefits and a lower cost infrastructure. This webcast examines the benefits and top challenges with storage virtualization and approaches to build storage solutions for virtual environments. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Database Security, Virtualization and Cloud Computing: The Three Key Technology Challenges in Protecting Sensitive Data in Modern IT Architectures by Sentrigo Inc. January 2010 - (Free Research) There have been many changes recently in computing architecture, from dedicated servers in the data center to virtualization and cloud computing, and this has new implications for data protection. Read this paper to find out how to address these security challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Solutions - Integrated or Compatible? by McAfee, Inc. July 2007 - (Free Research) Security solutions that are truly integrated can bring clear benefits in terms of reducing management costs and improving overall security, even when using multiple vendors. But not every solution that claims to be integrated actually is. Read this paper to learn more about integrated security solutions and how to cut through the marketing hype. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Do’s and Don’ts of Data Deduplication  by EMC March 2010 - (Free Research) Data Deduplication continues to gain momentum as one of the most popular backup trends hitting the storage market today. This E-Guide highlights the benefits, as well as key areas to focus on when considering or implementing Data Deduplication, and how to use Data Deduplication in a disk based backup system. (EGUIDE) VIEW ABSTRACT | GO TO

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