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Debunking Security Concerns with Hosted Call Centers by inContact September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast April 01, 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

10 Critical Questions to Ask a Manufacturing ERP Vendor by Plex Systems October 19, 2010 - (Free Research) Choosing the right ERP solution for your manufacturing operations is a very important decision, one that you will be forced to live with for years to come. Learn the key elements that need to be evaluated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data De-duplication and Replication Gives AIG Better Backups and Enhanced Sarbanes-Oxley Compliance by Quantum Corporation June 2008 - (Free Research) AIG major business challenge was the rapid access to archive data so to overcome this problem AIG tried Quantum backup solutions that combined data de-duplication disk, tape, due to which the company is now able to enhance compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3 Steps To Securing Your Network And Preventing Common Security Mistakes by Global Knowledge August 2009 - (Free Research) Securing an organization's assets requires work, but there are some basic steps that can simplify the task by taking a one-two-three approach. In this whitepaper, you'll learn how you can sort your security controls by categorizing and grouping them in order to help prevent common security problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Critical Questions to Ask a Manufacturing ERP Vendor by ComputerWeekly.com October 2010 - (Free Research) Choosing the right ERP solution for your manufacturing operations is a very important decision, one that you will be forced to live with for years to come. Learn the key elements that need to be evaluated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint WAN Optimization And WAFS by Peer Software February 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure SOA Infrastructure - Better Control Mission Critial SOA Deployments by Forum Systems September 2005 - (Free Research) Industry wide SOA rollouts have seen enterprises deploy critical supporting infrastructure around Web services security and Web services management. Forum Systems and Oracle Corporation "Secure SOA Infrastructure" is a market-leading solution that integrates software and hardware for mission critical SOA deployments. Find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avaya Aura Contact Center Scripting Demystified by Global Knowledge May 2011 - (Free Research) Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Risk Management and Product Delivery in Consumer Lending by ILOG, an IBM Company September 2008 - (Free Research) Amid the ongoing impact of the sub-prime meltdown and the ensuing credit crunch, lenders are facing a much tougher market than has been seen for some time. Business Rules Management Systems (BRMS) can enhance risk management, lending process streamlining and flexibility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding and Managing the Risk of Change by Global Knowledge June 2011 - (Free Research) A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Risk Based Authentication: Putting an Extra Layer of Security Between you and Internet Threats by CA Technologies. July 2011 - (Free Research) View this video to explore how a flexible, layered approach to security can help mitigate risks. Discover how risk-based authentication can secure the authentication process across multiple devices and how it can intelligently request step-up authentication when appropriate. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Smart  Organisations by ComputerWeekly.com October 2011 - (Free Research) Download this report to learn how your organisation can use smart technology to drive innovation and enhance your competitive position, without breaking the bank. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to tackle trust management and business impact levels by ComputerWeekly.com November 2010 - (Free Research) Back in the time when businesses were predominantly “local” and to a large extent insulated from each others operations, it really didn’t matter very much how we defined the Business Impact of Information Risks, for we knew what we meant in each business and we didn’t have much need to share that meaning with others. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Time to Build the “Last Mile” by IBM November 2011 - (Free Research) As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Insecurity of Privileged Users - Global Survey of IT Practitioners by Hewlett-Packard Limited January 2012 - (Free Research) This study, conducted by Ponemon Institue, examines the risks inherent in poor control and oversight of privilege users. View now to uncover the key findings and what can be done to minimize risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Save Time and Money, Ensure a Smooth, Low-Risk Systems Migration by HP April 2010 - (Free Research) While IT leaders understand the benefits of moving to current, standards-based infrastructure, the "how" can seem daunting. Read this white paper to learn how the expertise and guidance provided by migration services can ensure a smooth, low-risk, cost-effective migration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Business Risk Mitigation Solutions with Disaster Recovery by HP and Intel March 2011 - (Free Research) Systems such as the HP Business Risk Mitigation solution are helping companies to prevent outages and recovery quickly from those that do occur by dramatically reducing backup time and costs, while also slashing disaster recovery time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Security Features in Windows® Server® 2008 Can Save You Money by Dell, Inc. and Microsoft September 2011 - (Free Research) Unfortunately, data theft and the financial consequences of such breaches can be severe. Many organizations lose customers and revenue because of the violation of trust incurred from a breach. Inside this white paper, learn about a security approach that can help reduce risk, while also controlling operating costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TOGAF® and SABSA® Integration by ComputerWeekly.com October 2011 - (Free Research) This paper from the Open Group, documents an approach to enhance the TOGAF enterprise architecture methodology with the SABSA security architecture approach to create one holistic architecture methodology. (IT BRIEFING) VIEW ABSTRACT | GO TO

Beyond the Checkbox: A Sustainable Approach to Access Certification by Aveksa December 2011 - (Free Research) This white paper shows you how to create a sustainable approach to access certifications and discusses how it enables your company to establish full visibility of user entitlements and roles and automate access certifications and compliance reporting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplify Compliance and Security with Novell® SentinelT Log Manager by Novell, Inc. May 2011 - (Free Research) Finding a log management solution that can manage risk, simplify regulatory compliance and provide security for you network can be very difficult. There are many systems that contain some of these tools but now there is a system that can do all of this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase Customer Success: Barclays Capital by Sybase, Inc. June 2011 - (Free Research) Through increased information visibility and data accuracy, Barclays Capital was able to mitigate exposure to operational and reputational risk. Read the entire case study now, compliments of Sybase. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

OVERCOMING HEALTHCARE FRAUD: A PRIMER FOR HEALTHCARE PAYERS by Sybase, Inc. June 2011 - (Free Research) This paper discusses the risks of fraud to patients, the types of fraudsters, and best practices in combating healthcare fraud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fraud Prevention and Detection for Credit and Debit Card Transactions by ILOG, an IBM Company April 2008 - (Free Research) This white paper examines credit card fraud and details business rules-based fraud prevention and detection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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