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Repair Technicians Switch from Paper to Mobile Workforce Management Solution by BlackBerry December 01, 2009 - (Free Research) AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

BlackBerry Solution Helps Municipality Become Model of Facilities Management by BlackBerry December 01, 2009 - (Free Research) The City of Hamilton deployed NOMAD, an application from Horizant, for BlackBerry smartphones, which mobilizes the way facilities management is handled. The solution is designed to automatically push out work orders from the City of Hamilton's back-end database which are then received by tradespeople on their BlackBerry smartphones. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Challenge to Achieve Perfect Order Management by SAP America, Inc. January 23, 2009 - (Free Research) Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Manufacturer Wins on BlackBerry by BlackBerry February 18, 2009 - (Free Research) Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Lean Manufacturing: Five Tips for Reducing Waste in the Supply Chain by Infor August 10, 2009 - (Free Research) Read this paper to learn about the five tips your company can implement to reduce waste in the supply chain and create a successful lean manufacturing program. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Understanding and Managing Supply Chain Risk by SAP America, Inc. January 01, 2006 - (Free Research) Download this white paper and explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance. Learn how identifying and profiling risk variables, quantifying risk and using IT solutions can create higher resilience for supply chain management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

20 Steps to Delivering the Perfect Order by Esker Inc. March 02, 2010 - (Free Research) Perfect order management starts with perfect processes, which can help consolidate apps and free up capital. In this podcast, discover 20 steps to delivering the perfect order and learn other tips that can help your organization take a process-view of order fulfillment from expert Ray Wang. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

12 Things to Know When Troubleshooting Your Network by Global Knowledge December 2008 - (Free Research) This white paper addresses twelve common issues that network administrators should examine when troubleshooting network problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Building Dynamic, Decisive .NET Applications by InRule Technology February 2010 - (Free Research) This paper provides .NET developers, architects & analysts: Overview of dynamic business applications and dynamic decisioning, Strategies for implementing dynamic .NET applications, Integration approaches, Overview of Business Rule Management Systems (BRMS), & Tips for leveraging investments in Microsoft technologies & exploiting the power of .NET. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Facilities IT Handbook: Mastering data center climate control by Dell, Inc. and Intel May 2009 - (Free Research) This SearchDataCenter.com eBook takes a look at how to master the climate control for the data center. Organizations are creating more heat in smaller places which in turn requires efficient and effective climate control. Read this paper to learn more about how to properly cool your data center. (EBOOK) VIEW ABSTRACT | GO TO

ER/Studio 8.0 - Database management for the Enterprise by Embarcadero Technologies, Inc. May 2009 - (Free Research) Database architects and administrators need to discover, document, and re-use data assets; reverse-engineer, analyze, and optimize existing databases; and design to comply with regulatory requirements and organizational standards. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Infor - ERP VISUAL by Infor September 2008 - (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations. (DEMO) VIEW ABSTRACT | GO TO DEMO

Dell ImageDirect by Dell, Inc. and Intel October 2009 - (Free Research) Ensuring a consistent software build throughout an organization is one of the most expensive and time-consuming tasks facing any IT organization. Challenges include not only managing multiple client images for a range of hardware platforms and functional groups, but also meeting licensing and compliance requirements. ImageDirect can help. (DATA SHEET) VIEW ABSTRACT | GO TO

Combine SIM and IAM for Forensic Incident Response by ArcSight, Inc. March 2010 - (Free Research) Security Information Management systems (SIMs) and Identity and Access Management systems (IAMs) were originally conceived to work independently. The idea of merging the two technologies can be daunting. Read this expert tip to learn how to integrate SIM and IAM into an incident response tool that is greater than the sum of its parts. (EGUIDE) VIEW ABSTRACT | GO TO

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact December 2009 - (Free Research) Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nota Fiscal Compliance in Brazil : On Demand Service Lowers Risk and Costs by Crossgate February 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Complying with Brazil’s Nota Fiscal Electronica (NF-e) by Crossgate February 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilizing the Service Call Offers Ricoh Numerous Business Advantages by BlackBerry December 2009 - (Free Research) Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

TrueCommerce Case Study: TrueCommerce’s Fast, Easy Integration and Simplicity of Use Impresses AFC and BioLogic by TrueCommerce, Inc. February 2010 - (Free Research) In this case study learn how one company deployed a simple, easily integrated and cost-effective EDI solution to interface with existing Microsoft Dynamics® SL ERP software. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Faster, Cheaper, Safer: Improving Agility, TCO, and Security with Agentless Job Scheduling by BMC Software, Inc. April 2009 - (Free Research) Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TrueCommerce Case Study: Familiarity, Fast Implementation and Lower Cost Make TrueCommerce’s EDI Solution an Easy Choice for Mobi Technologies by TrueCommerce, Inc. February 2010 - (Free Research) This case study discusses how Mobi Technologies installed a cost-effective and easy-to-use EDI solution that fulfills trading partner requirements and is compatible with an updated Microsoft Dynamics™ GP 10.0 business system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc January 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them. (WHITE PAPER) GO TO WHITE PAPER

TrueCommerce Case Study: TrueCommerce’s EDI System Dramatically Improved CASMED’s Order Processing Productivity by TrueCommerce, Inc. February 2010 - (Free Research) Read this case study to learn how to deploy an easy-to-use, well-supported and cost-effective EDI solution to interface with an existing Microsoft Dynamics™ GP business system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Infor - ERP SyteLine by Infor September 2008 - (Free Research) Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company. (DEMO) VIEW ABSTRACT | GO TO DEMO

Infor - ERP LN by Infor September 2008 - (Free Research) Infor ERP LN is an advanced, easy-to-use ERP solution that brings together a wide range of business functions to serve the needs of leading discrete and project-based manufacturers in industrial industries. Check out this demo for more details. (DEMO) VIEW ABSTRACT | GO TO DEMO

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