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Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.

November 08, 2010 - Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.

Web Object Scaler: Intelligent, Object-based Cloud Storage by DataDirect Networks

November 30, 2011 - The DDN Web Object Scaler (WOS) is a revolutionary object-based, cloud storage system that addresses the needs of content scale-out and global distribution. Read this white paper to learn more.

Webank fights off competition with help from HP Business Intelligence implementation by Hewlett-Packard Limited

January 04, 2012 - This case study details how Webank utilized HP's Global Method for Business Intelligence Implementation to replace its old data warehousing system with a more advanced platform and saw huge business benefits.

Webcast: Connecting Customer Experience Management to Increased Revenue by Ektron, Inc.

January 09, 2012 - Join us for an exclusive webcast and hear from Forrester Research about how you can prepare to drive key business outcomes through your digital marketing efforts.

Webcast: Identify Signs That You’ve Outgrown Your Accounting or ERP Solution by Sage Software

January 16, 2012 - This webcast provides insight into how to know when you've outgrown your current enterprise resource planning (ERP) system. Learn tips for assessing your business needs, recognizing when it's time for you to upgrade or move on to a new platform, and how to evaluate and select an ERP system that fits your needs.

Webcast: The Keys to Modern Backup and Recovery by DLT Solutions

November 17, 2011 - Don't wait for your backup systems to fail - check out this essential webcast today to learn everything backup. Learn more about the backup/recovery challenges that IT pros currently face, and learn how the right tools can help you overcome many of these issues.

Webinar: Powerful Control of Privileged Users by CA Technologies.

December 01, 2010 - Privileged users have access to your most valuable data and systems, and without proactive management, your organization is at risk of substantial loss. View this webcast to understand the importance of managing privileged users. Explore the challenges organizations face, and available solutions to protect against potential breaches.

What do cloud innovators really think? Get five cloud best practices by HP Software

May 19, 2011 - This webcast reviews the results of a survey taken by cloud innovators and delves into five best practices to minimize the risk of introducing a cloud environment to the IT shop. Understand necessary steps to manage and secure physical, virtual, and cloud environments across the IT delivery chain and more.

What to think about when utilizing endpoint securities by Symantec Corporation

January 20, 2012 - There’s a lot to consider when establishing a proper endpoint security for your organization. And with so many tools available today, it is easy to forget the very basics of security. View this e-guide to help you refocus on the priorities and discover how to choose, keep or upgrade your endpoint security systems.

What you need to know about System Center Virtual Machine Manager by Dell and Microsoft

April 08, 2011 - Find info covering the top use cases and requirements for working with System Center Virtual Machine Manager, with details on key features and best practices for SCVMM 2008 R2.

What you need to know about user virtualization by Immidio

February 01, 2012 - In this e-guide from independent expert Brian Madden, discover some of the drivers of user virtualization and the existing tools and technologies that can help you manage user settings and data. Explore how user virtualization platforms are likely to evolve to address increasing use of the cloud, virtual desktops and multiple operating systems.

What You Should Know about E-Signature Law by DocuSign, Inc.

January 19, 2012 - Read this brief white paper to familiarize yourself with eSignature laws so that your company can gain a competitive edge and increase your business's productivity.

What's Happening on Your Shop Floor? by Plex Systems

March 31, 2009 - Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track..

What's New in Windows Server 2008 R2? by Dell and Microsoft

October 13, 2009 - The new Windows Server® 2008 R2 operating system provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. Read this data sheet to learn more!

What’s New in VMware vSphere 5: Performance by Dell and VMware

February 08, 2012 - VMware vSphere 5.0 delivers enhanced performance and scalability to ensure that even the most resource-intensive applications can run on your cloud. Find out about the newest improvements that contribute to faster HA configuration times and failover rates, lower management operational latencies, and higher management operations throughput.

White paper: IBM System Storage Solutions for SAP environments by IBM

April 01, 2011 - To meet today’s business demands, continuous access to critical data and applications is vital. But what steps can you take to ensure this availability? This white paper discusses how IBM® System StorageTM for SAP IT platforms are providing companies with secure and collaborative solutions.

Whose Fault is it Anyway? Using Compuware Abend-AID to Diagnose DB2 and WebSphere MQ Problems by Compuware Corporation

September 03, 2009 - This paper discusses how you can leverage existing Abend-AID capabilities to simplify problem resolution even in these increasingly complex systems. Read this paper to learn more about diagnosing DB2 and WebSphere MQ problems with Compuware Abend-AID.

Why Business Rules Are Critical for Retail Success by FICO

December 22, 2011 - With customer centricity the rallying cry for today’s retailers, retail organizations must create systems that support highly personalized and targeted decisions across multiple channels. Learn how successful retail organizations are using business rules management for marketing and merchandising operations programs to achieve customer centricity.

Why Business Rules: A Case for Business Consumers of Information Technology by ILOG, an IBM Company

April 01, 2008 - This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups to find common ground.

Why ExaGrid? Overview Video by ExaGrid Systems, Inc.

February 08, 2012 - Are you facing challenges like data growth, increased storage costs, slow backups or failed restores? Check out this short video to discover how ExaGrid is making backup better with the only system purpose-built for backup that protects your data, your time, and your budget.

Why Healthcare needs Virtual Desktops by Pano Logic, Inc

February 01, 2011 - Learn how virtualized desktops can significantly reduce deployment and management headaches for IT organizations in the health care industry. Included are case studies from CharterCARE Health Partners, Henry County Hospital, and St. Vincent’s Catholic Medical Center.

Why IBM XIV is Ideal for Oracle Environments by IBM

August 08, 2011 - The IBM XIV Storage System was designed to create a different enterprise storage reality. By listening carefully to customers—including Oracle users—IBM has designed a storage system that tackles real storage issues head-on. Read this white paper to learn more.

Why It Pays to Use Electronic Signature by DocuSign, Inc.

January 18, 2012 - This white paper describes the many benefits of electronic signatures and how your organization can implement an eSignature system into your current contract process.

Why MarkLogic by MarkLogic

February 07, 2012 - This white paper discusses MarkLogic Server, a purpose-built database for unstructured information.

Why Mission-Critical Business Intelligence Needs IBM System Z9 (and Vice Versa) by Information Builders

December 01, 2007 - Organizations often limit business intelligence to a few back-office analysts, using tools that cost too much and are more complex than the average information worker can handle. Attend this Webcast to learn about new, innovative technologies that will help deliver timely, accurate information to everyone from managers to analysts to customers.

Why Passwords Aren't Strong Enough: Making the Case for Strong Authentication by RSA, The Security Division of EMC

February 10, 2012 - With today’s advanced threat landscape and the increased value placed on information, relying on static passwords is no longer enough. This resource explores the need to strong authentication and the ROI benefits you can gain.

Why Virtualization Management Needs Revamping by CA Technologies.

August 18, 2011 - Most enterprises that have deployed virtualization have realized substantial benefits including more agile server consolidation, provisioning, or providing disaster recovery. However, most enterprises are only 30% virtualized. Learn about management and performance measurement tools that help provide further growth in virtualization systems.

Windows 2003/2000/XP Security Architecture Overview by Global Knowledge Network, Inc.

June 01, 2005 - Windows 2003 Server, its workstation cousin Windows XP, and its predecessor, Windows 2000, all bring substantial advances in both reliability and security compared to Windows NT 4.0. This briefing lays out the main security features of the Windows 2003 operating system family, and put them together into a "big picture" context.

Windows 2008 Server as a Workstation by Global Knowledge

January 23, 2009 - Server 2008 is a solid workstation product that makes for a nice demo machine and coincidentally gives you a platform (on the 64-bit version) for running Hyper-V.

Windows 7 and Windows XP Mode by Global Knowledge

October 18, 2010 - Microsoft has provided a way for Windows 7 users to run a Windows XP virtual machine in which the recalcitrant program can be executed, alongside native Windows 7 applications. Read this whitepaper to learn more.

Windows 7 migration challenges and best practices for large enterprise and public sector by Dell Inc., Intel, Citrix

September 09, 2011 - Dell can provide a holistic Windows 7 migration strategy mapped to customer requirements, underpinned by proven experience, comprehensive services, and automated tools. Find out why Windows 7 is the first OS that organizations are aggressively pushing to existing PCs as well as new PCs.

Windows 7 Review Guide by Global Knowledge

May 13, 2009 - Join Glenn Weadock, Global Knowledge Instructor, MCITP, MCSE, MCT, A+, for this Windows 7 Review Guide. This white paper introduces the key areas in which Windows 7 differs from Vista - areas you'll need to focus on if you're thinking of moving to Windows 7, either from Vista or from XP.

Windows 7 Troubleshooting Tips by Global Knowledge

November 19, 2010 - This white paper informs you on all you need to know about the new troubleshooting tools that are bundled with Windows 7 and provide you, an IT Professional, with the knowledge to quickly figure out what’s happening “under the hood” on a Windows 7 computer.

Windows Server 2008 R2 Migration checklist for SMBs by Dell and Microsoft

May 23, 2011 - If you're considering a migration to Windows Server 2008 R2, there are several key points you should keep in mind. This expert IT handbook, brought to you by SearchWindowsServer.com, explores the primary reasons why many organizations are moving to this new operating system and offers advice to guide IT pros through the transition.

Windows Server 2008 R2: Top 10 Changes You'll Actually Care About by Dell and Microsoft

November 19, 2009 - Watch this webcast to learn about the top ten most useful advantages of Windows Server 2008 R2. Gain insight into improvements made to Terminal Services and Hyper-V that can provide your organization with increased flexibility.

Windows Server 2008: Release 2 Review Guide by Global Knowledge

December 08, 2009 - Just what do you expect Microsoft has delivered with the latest release of Windows Server - Windows Server 2008 R2 (release 2)? Let's take a look at how different and how similar Windows Server 2008 R2 could be for you.

Windows Server® 2008 Hyper-V Technology Introduction by Dell and Microsoft

October 28, 2009 - Dell's Hyper-V Technology Introduction for Windows Server® 2008 is a rapid approach to the deployment and configuration of a Hyper-V and SystemCenter Virtual Machine Manager 2008 (SCVMM) based Proof of Concept (POC) into your pre-production test lab.

Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

Wireless Networking 101 by Global Knowledge

February 11, 2010 - Why would a person or organization be interested in deploying wireless communication in their home or business? This being said, there are some things to think about before jumping into the wireless world. As is usually the case in the wonderful world of networking, whenever one thing becomes simpler, it almost always complicates something else.

Workforce Management Software Best Practices by Infor WFM Workbrain

February 07, 2012 - Workforce management (WFM) helps manufacturers improve operational efficiency and enable them to establish control over their enterprise. This e-guide offers an expert definition of WFM software and divulges best practice tips for deployment.

Workshifting: How IT is Changing the Way Business is Done by Citrix

November 03, 2011 - Among the challenges facing companies are geographically dispersed offices, mobile employees and the need for high availability and business continuity. Learn how desktop virtualization and workshifting are viable solutions. Discover how these strategies will increase productivity, optimize performance and centralize management.

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